This thesis work has introduced process orientation at the printing company Color Print Sweden AB. The outcome of this work is a survey of the work flow at the prepress department. To visualise the production process at the company a comprehensive mapping of the main process, order-to-delivery, has been made. The work has detected a couple of critical elements in the existing process. These elements are the following: initial check of material delivered to the prepress department as well as the control made of the plotter print-out, digital test print and plate. To guarantee the quality of the prints it is very important that the work made in the prepress department is optimized. This survey can therefore be used as a basis for continuous improvement in the processes at Color Print Sweden AB. This work has also resulted in a template that Color Print Sweden AB can use to design routine descriptions to ensure that specific work tasks are performed the right way by everyone and all the time.