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Förstudie kring ledningssystem vid reklambyrån Confetti
Högskolan Dalarna, Akademin Industri och samhälle, Grafisk teknik.
Högskolan Dalarna, Akademin Industri och samhälle, Grafisk teknik.
2004 (Svenska)Självständigt arbete på grundnivå (kandidatexamen)Studentuppsats (Examensarbete)
Abstract [sv]

The aim of the project is to develop a tool for a management system at the advertising agency of Confetti. The company has during a longer period of time felt a need of introducing a quality and environmental system but have a lack in resources of knowledge, time and money. Their goal is to have a concrete documentation which describes their quality policy and the function of the activity. The work has been performed by mapping and analyzing the processes of the company according to the process model with focus on one pilot process. New routines have been developed and documented in a management system. Confetti would like their management system to fulfil the ISO-standard so that they eventually in the future can be certified. Therefore a literature study has been done according to management systems and standards. The project has been directed to fulfil the ISO-standards demands for a quality management system. It has resulted in the creation of a comprehensible and userfriendly management system which includes a routine model and new routines for the pilot process of PDF-handling. A oneyear- plan has been created to facilitate for the continuos development of the quality management system at Confetti. The new quality implementations demands investment, why a budget has been calculated showing profitability. Confetti has to continue the development of the management system very soon. They ought to create an analyzis of the companys current situation and choose the processes that they themeselves consider most important or easiest to improve. A management system will not operate by it self, it needs maintenance and development.

Ort, förlag, år, upplaga, sidor
Borlänge, 2004. , s. 71
Nyckelord [sv]
Kvalitet, kvalitetsledning, ledningsystem, processmodellen, processtyrning, verksamhetsstyrning, ISO 9000:2000, ISO 14000, EMAS, FR2000
Identifikatorer
URN: urn:nbn:se:du-3525OAI: oai:dalea.du.se:3525DiVA, id: diva2:518479
Uppsök
teknik
Handledare
Tillgänglig från: 2008-11-26 Skapad: 2008-11-26 Senast uppdaterad: 2012-04-24Bibliografiskt granskad

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Typ fulltextMimetyp application/pdf

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