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The influence of attitude, subjective norm, perceived behavioral control and organizational climate on physicians’ intention and behavior to share knowledge in Brazil’s public healthcare
Dalarna University, School of Technology and Business Studies, Business Administration and Management.
2019 (English)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

Background - Physicians are knowledge intensive as their knowledge has a pivotal role in the patient’s care. Insufficient knowledge sharing among physicians is the main cause of medical errors which form a threat to patient’s safety. Research regarding knowledge sharing in the public healthcare industry has mostly been conducted in developed countries while the healthcare in developing countries is more disorganized. Brazil, as a developing country with an instable situation, is a new area with a different context which forms a novelty for the literature regarding knowledge sharing in public healthcare.

Aim - This research aims (1) to test which of the pre-identified factors have a stronger influence on physicians’ intention to share knowledge and knowledge sharing behavior in Brazil’s public healthcare and (2) to test the influence of physicians’ intention on the actual knowledge sharing behavior in Brazil’s public healthcare.

Theoretical framework/methodology - Based on the theoretical background of knowledge sharing, theory of planned behavior and organizational climate hypotheses were formulated and tested using statistical analyses as correlation and regression. A self-completed online questionnaire has been distributed to physicians who work in larger hospitals located in the city center of the metropolitan area of Rio de Janeiro. Non-probability sampling and more specific snowball sampling resulted in 86 completed questionnaires.

Findings/conclusions - This paper has examined the influence of the pre-identified factors attitude, subjective norm, perceived behavioral control and organizational climate on physicians’ intention and behavior to share knowledge in Brazil’s public healthcare. Subjective norm is the factor which has the strongest influence on knowledge sharing behavior while none of the factors show a significant influence on intention to share knowledge. Additionally, none of the demographic characteristics are significantly related to intention nor behavior. Physicians’ intention to share knowledge is positively related to knowledge sharing behavior in Brazil’s public healthcare.

Place, publisher, year, edition, pages
2019.
Keywords [en]
Knowledge sharing, theory of planned behavior, Brazil’s public healthcare, attitude, subjective norm, perceived behavioral control, organizational climate, intention, behavior
National Category
Business Administration
Identifiers
URN: urn:nbn:se:du-30489OAI: oai:DiVA.org:du-30489DiVA, id: diva2:1332288
Available from: 2019-06-28 Created: 2019-06-28

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf