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An interview study of the care manager function: Opening the door to continuity of care for patients with depression in primary care
Dalarna University, School of Education, Health and Social Studies, Social Work. Center for Clinical Research Dalarna.ORCID iD: 0000-0003-2853-0575
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2019 (English)In: Nursing Open, E-ISSN 2054-1058, Vol. 6, no 3, p. 974-982Article in journal (Refereed) Published
Abstract [en]

Aim: To explore experiences among patients with depression of contact with a care manager at a primary care centre.

Design: A qualitative explorative study.

Methods: During spring and summer 2016, 20 individual face-to-face interviews were conducted with patients with experience of care manager contact. The material was analysed using systematic text condensation.

Results: The participants described that having contact with a care manager was a support in their recovery process. Care became more available, and the structured continuous contact and the care manager's availability contributed to a trusting relationship. Having someone to share their burden with was a relief. However, it was described as negative when the care manager was perceived as inflexible and not open to issues that the participants felt a need to discuss. For the care manager contact to be successful, there is a need for flexibility and individually tailored contact.

Place, publisher, year, edition, pages
2019. Vol. 6, no 3, p. 974-982
Keywords [en]
care manager, depression, patients, primary health care, qualitative study
National Category
Nursing
Research subject
Health and Welfare
Identifiers
URN: urn:nbn:se:du-30598DOI: 10.1002/nop2.277PubMedID: 31367421Scopus ID: 2-s2.0-85069795887OAI: oai:DiVA.org:du-30598DiVA, id: diva2:1340763
Available from: 2019-08-06 Created: 2019-08-06 Last updated: 2019-08-12Bibliographically approved

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5678910118 of 17
CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NO
  • nn-NB
  • sv-SE
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More languages
Output format
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