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The Role of Catteries and Boarding Kennels In Enabling Tourist Mobility
Dalarna University, School of Culture and Society, Tourism Studies.ORCID iD: 0000-0002-1400-0357
2022 (English)In: Tourism, Culture & Communication, ISSN 1098-304X, E-ISSN 1943-4146, Vol. 22, no 4, p. 387-392Article in journal (Refereed) Published
Abstract [en]

Pets are increasingly being recognized as family members, leaving their owners with difficult decisions about how to care for them during periods of travel. Tourists can either travel with their pets, leave them in the care of family or friends, or use a paid service provided by an animal boarding facility or “pet hotel.” We empirically explore the latter option and theorize pet hotels as enablers of tourist mobility in tourist-generating regions. User-generated content (UGC) consisting of textual pet owner reviews on Google Reviews and Facebook from boarding kennels and catteries across six countries are analyzed using qualitative content analysis. We identify three key themes revealing what users of these services emphasize in their reviews: first, catteries and boarding kennel enable pet owners to travel; second, these facilities alleviate tourists’ feelings of guilt or worry; third, pets are imagined to be enjoying their own holidays while at the facilities. This research note sheds light on a growing cultural phenomenon relating to tourism among a globally mobile population for whom pets substitute or extend their human families. © 2022 Cognizant, LLC.

Place, publisher, year, edition, pages
Cognizant Communication Corporation , 2022. Vol. 22, no 4, p. 387-392
Keywords [en]
Boarding kennel, Cattery, Pet hotel, Tourism enablers, User-generated content (ugc)
National Category
Economic Geography
Identifiers
URN: urn:nbn:se:du-45568DOI: 10.3727/109830422X16420405391961ISI: 000968685300007Scopus ID: 2-s2.0-85147777993OAI: oai:DiVA.org:du-45568DiVA, id: diva2:1741144
Available from: 2023-03-03 Created: 2023-03-03 Last updated: 2023-05-04Bibliographically approved

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de Bernardi, Cecilia

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf