du.sePublikationer
Ändra sökning
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf
Second order interactive end user development appropriation in the public sector: Application development using spreadsheet programs
Högskolan Dalarna, Akademin Industri och samhälle, Informatik. Örebro University.ORCID-id: 0000-0003-2110-0943
2018 (Engelska)Ingår i: Journal of Organizational and End User Computing, ISSN 1546-2234, E-ISSN 1546-5012, Vol. 30, nr 1, s. 82-107Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

This paper seeks to respond to the research question: How does appropriation take place in the public sector in the development of end user applications by civil servants? Appropriation is defined as taking advantage of opportunities related to the development and use of applications, when the developer has in-depth knowledge of the problem domain and is also the primary user of the application. Our results showed that public servants who have deep problem domain knowledge can take advantage of end user tools (e.g. spreadsheet programs) in the problem- solving process to solve vaguely defined problems. Appropriation is manifested in the continuous development of various ICT applications. In this paper, we differentiate between first- and second-order appropriation. First-order appropriation takes place when the potential of the development tool is appropriated by the end user. Second-order appropriation takes place when an application is continuously developed and refined in parallel with the end user’s learning process and the development of organizational requirements.

Ort, förlag, år, upplaga, sidor
2018. Vol. 30, nr 1, s. 82-107
Nyckelord [en]
End User Development, End User Computing, Appropriation, eGovernment, Public Sector
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Forskningsämne
Komplexa system - mikrodataanalys, Allmänt Mikrodataaanalys - övrigt
Identifikatorer
URN: urn:nbn:se:du-20395DOI: 10.4018/JOEUC.2018010105Scopus ID: 2-s2.0-85033411487OAI: oai:DiVA.org:du-20395DiVA, id: diva2:882347
Tillgänglig från: 2015-12-14 Skapad: 2015-12-14 Senast uppdaterad: 2017-11-20Bibliografiskt granskad

Open Access i DiVA

Fulltext saknas i DiVA

Övriga länkar

Förlagets fulltextScopus

Personposter BETA

Avdic, Anders

Sök vidare i DiVA

Av författaren/redaktören
Avdic, Anders
Av organisationen
Informatik
I samma tidskrift
Journal of Organizational and End User Computing
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning

Sök vidare utanför DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetricpoäng

doi
urn-nbn
Totalt: 684 träffar
RefereraExporteraLänk till posten
Permanent länk

Direktlänk
Referera
Referensformat
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Annat format
Fler format
Språk
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Annat språk
Fler språk
Utmatningsformat
  • html
  • text
  • asciidoc
  • rtf