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"Man gör det man kan, och finns där…": Hemtjänstpersonals upplevelser av den psykosociala arbetsmiljön
Dalarna University, School of Education, Health and Social Studies, Social Work.
Dalarna University, School of Education, Health and Social Studies, Social Work.
2016 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Syftet med studien var att undersöka hur hemtjänstpersonal verksamma i en kom-mun med Sveriges högsta sjukfrånvaro, upplever den psykosociala arbetsmiljön ut-ifrån aspekterna rollkonflikt, socialt stöd och samvetsstress samt upplevda hinder och möjligheter inom området. Metoden var kvalitativa enskilda semistrukturerade intervjuer med fem hemtjänstpersonal. Resultatet visade att respondenterna hade upplevelser av rollkonflikter, bristande socialt stöd och samvetsstress. Vidare visade resultaten att upplevda hinder för en god psykosocial arbetsmiljö var stress, bris-tande kommunikation och information. Möjligheter för en god psykosocial arbets-miljö upplevdes vara god kommunikation och gott samarbete med andra profess-ioner samt möjlighet att vårda relationen till brukaren för att bättre möta dennes behov. Studien visade att respondenternas upplevelser av psykosocial arbetsmiljö och de undersökta aspekterna rollkonflikt, socialt stöd och samvetsstress till stor del var orsakade av äldreomsorgens och hemtjänstens förändringar. Studien visade även att respondenterna arbetar under de psykosociala arbetsförhållanden som kan ge mest negativa hälsoeffekter.

Abstract [en]

The aim of the study was to investigate how home care staff, working in a munici-pality with Sweden's highest rates of sick leave, experience their psychosocial work environment from the perspectives of role conflict, social support, stress of con-science and perceived obstacles and opportunities connected to their work. The method was qualitative semistructured individual interviews with five home care staff. The results showed that the respondents had experiences of role conflicts, lack of social support, and stress of conscience. Perceived barriers to a good psychosocial work environment where stress, lack of communication and information. Opportu-nities was perceived to be good communication, cooperation and time to nuture re-lationschip with the client. The study showed that respondents' perceptions of the psychosocial work environment was largely caused by the changes in old age care and home services. The study also showed that respondents are working under psy-chosocial conditions that can give the most adverse health effects.

Place, publisher, year, edition, pages
2016.
Keyword [en]
psychosocial work environment, role-conflict, social support, stress of conscience, home care staff
Keyword [sv]
psykosocial arbetsmiljö, rollkonflikt, socialt stöd, samvetsstress, hemtjänstpersonal
National Category
Social Work
Identifiers
URN: urn:nbn:se:du-24035OAI: oai:DiVA.org:du-24035DiVA: diva2:1069636
Available from: 2017-02-01 Created: 2017-02-01Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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More styles
Language
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  • Other locale
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Output format
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