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Hur patienter med psykisk ohälsa upplever vårdpersonals bemötande inom psykiatrisk vård: En litteraturstudie
Dalarna University, School of Education, Health and Social Studies, Caring Science/Nursing.
Dalarna University, School of Education, Health and Social Studies, Caring Science/Nursing.
2017 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
How patients with mental illness experience mental health care staffs treatment in psychiatric care A literature review (English)
Abstract [sv]

Bakgrund: Forskning har visat att det förekommer brister i vårdpersonalens bemötande till patienter med psykisk ohälsa. Negativa attityder och beteenden är faktorer som kan påverka patienters förtroende för vården. Ett gott bemötande och en förtroendefull relation kan vara avgörande för patientens tillfredsställelse, behandlingsresultat och hälsa. Syfte: Syftet är att beskriva patienters upplevelse av vårdpersonals bemötande inom psykiatrisk vård vid psykisk ohälsa samt hur vårdpersonals bemötande kan påverka patienten i psykiatrisk vård. Metod: Designen är en litteraturöversikt. Datainsamling har skett i databaserna Cinahl, PubMed och PsycINFO som resulterade i 15 kvalitativa artiklar. Resultat: Teman som påvisades i resultatet var att bemötas som människa och behandlas lika, positiva och negativa upplevelser av attityder och beteenden, kommunikation, dialog, samtal, att bli lyssnad till och uppleva närvaro. Även interaktion, kontakt och fysisk kontakt framkom. Slutligen framkom temat relation som inkluderade bemötande, respekt, tillit, att bry sig samt att bli sedd. Slutsats: Denna litteraturöversikt redogör för att patienter med psykisk ohälsa upplever både ett gott och ett bristfälligt bemötande hos vårdpersonal. Detta kan ha en påverkan på patienters behandlingsresultat och hälsa.

Abstract [en]

Background: Research has shown that there are faults in the health care staffs treatment for patients with mental illness. Negative attitudes and behaviors are factors that can affect patients confidence in healthcare. A good treatment and a trusting relationship can be crucial to patient satisfaction, treatment outcomes and patient health. Purpose: The purpose of this study is to describe mental health care staffs treatment in psychiatric care to patients with mental illness and how the mental health care staffs treatment affects the patient in psychiatric care. Method: The design is a literature review. Data collection occurred in the databases CINAHL, PubMed and PsycINFO which resulted in 15 qualitative articles. Results: Themes that were detected in the results were to be treated as a human being and equal treatment, positive and negative experiences of attitudes and behaviors, communication, dialogue, conversation, to be listened to and experience presence. Also interaction, contact and physical contact appeared. Finally, the themes relationship that included treatment, respect, trust, caring and being seen was detected. Conclusion: This literature review describes that patients with mental illness experience both good and inadequate treatment of mental health care staff. This can affect patients' treatment results and health.

Place, publisher, year, edition, pages
2017.
Keyword [en]
Patient, mental illness, psychiatric care, mental health care staff, treatment, experience.
Keyword [sv]
Patient, psykisk ohälsa, psykiatrisk vård, vårdpersonal, bemötande, upplevelse.
National Category
Nursing
Identifiers
URN: urn:nbn:se:du-25254OAI: oai:DiVA.org:du-25254DiVA: diva2:1112564
Available from: 2017-06-20 Created: 2017-06-20

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File name FULLTEXT01.pdfFile size 401 kBChecksum SHA-512
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Citation style
  • apa
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