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Mångkulturell arbetsplats: En studie om kulturella skillnader och dess betydelse vid kommunikation på arbetsplatsen
Dalarna University, School of Education, Health and Social Studies, Social Work.
Dalarna University, School of Education, Health and Social Studies, Social Work.
2018 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
A study of cultural differences and its importance in communication at the workplace (English)
Abstract [sv]

Denna studie syftar till att undersöka hur socialarbetare upplever kulturella skillnader i kommunikation med sina kollegor. Studiens deltagare är socialarbetare som arbetat minst 6 månader inom samma arbetsgrupp. Datainsamlingen är gjord utifrån en kvalitativ metod där empirin samlats in genom semistrukturerade intervjuer. Resultaten framställs genom en tematisk analys där vi lyfter olika områden. Utifrån vår studie kan vi utläsa att våra respondenter upplever att det finns en upplevd kulturell skillnad i kommunikationen med kollegor samt att dessa yttrar sig på olika vis. Respondenterna berättade om olika kommunikationssituationer där både språk och handling varit de områden som visat de kulturella skillnaderna mest. Respondenterna berättade även om upplevda för- och nackdelar med kulturella skillnader och hur dessa kunde påverka kommunikationen med kollegorna på arbetsplatsen.

Abstract [en]

This study aims at investigating how social workers experience cultural differences in communication with their colleagues. The students of the study are social workers who have worked for at least 6 months in the same working group. The data collection is based on a qualitative method where the data was gathered through semi-structured interviews. The results are then produced through a thematic analysis where we highlight different areas. Based on our study, we can state that our respondents feel that there is an experienced cultural difference in communication with colleagues and that they express themselves differently. Respondents talked about different communication situations where both language and action were the areas that showed the most cultural differences. Respondents also told about the pros and cons of cultural differences and how these could affect communication with colleagues in the workplace

Place, publisher, year, edition, pages
2018.
Keywords [en]
culture, communication, cultural competence, cultural differences, social workers
Keywords [sv]
kultur, kommunikation, kulturkompetens, kulturella skillnader, socialarbetare
National Category
Social Work
Identifiers
URN: urn:nbn:se:du-27119OAI: oai:DiVA.org:du-27119DiVA, id: diva2:1180547
Available from: 2018-02-06 Created: 2018-02-06

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CiteExportLink to record
Permanent link

Direct link
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf