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Utvärdering av pm3 som förvaltningsstyrningsmodell: En fallstudie på Trafikverket
Dalarna University, School of Technology and Business Studies, Information Systems.
2019 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Evaluation of pm3 as a maintenance management model : A case study at the Swedish Transport Administration (English)
Abstract [en]

The maintenance management model (Pm3) is a management model whose goal is to contribute to the collaboration between the business and IT. An implementation of pm3 involves applying the model, it must be implemented with the business existing governance and work methods. The purpose of the study is to investigate to be able to describe and evaluate the use of pm3 as a management model in a state agency. The study is carried out at the Swedish Transport Administration and their implementation of pm3. The aim of the study is to answer the research question which is “how pm3 can be implemented and applied to be more effective?”. The strategy that has been applied is a case study. The data collection methods are interviews and document studies where qualitative data has been generated. The results of the study show a number of different positive effects that implementation of pm3 can have on a business such as better collaboration, cost effectiveness and clearer overall picture. Some challenges and problems are also identified and a lot of them can be linked to the lack of implementation of the model at the Swedish Transport Administration. To maximize the implementation of pm3, this study has come to the conclusion that it is important with internal education in the management model. This to increase the chance of a successful implementation. Taking external help from the pm3 license is also a way to improve the implementation, as it offers external help and support from external experts. After implementation, it is also important to have an active management of the model, so that the business receives support to work properly over time. Recommendations for future studies is how to follow up on your implementation and establish your governance with pm3 over time.

Place, publisher, year, edition, pages
2019.
Keywords [en]
IT governance, maintenance management, pm3, maintenance management model
National Category
Information Systems
Identifiers
URN: urn:nbn:se:du-30519OAI: oai:DiVA.org:du-30519DiVA, id: diva2:1332844
Available from: 2019-06-28 Created: 2019-06-28

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf