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Utrikesfödda äldres upplevelser av vad som påverkar kommunikation med vårdpersonal: En litteraturöversikt
Dalarna University, School of Education, Health and Social Studies, Caring Science/Nursing.
Dalarna University, School of Education, Health and Social Studies, Caring Science/Nursing.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Foreign-born older peoples’ experience of what influences communication with healthcare professionals : A litterature review (English)
Abstract [sv]

Bakgrund: Ökad migration i Sverige har resulterat i språklig, kulturell och religiös mångfald. Med immigrationen söker fler utrikesfödda äldre vård. Begränsade språkkunskaper bland utrikesfödda äldre kan leda till kommunikationshinder, vilket gör att de blir mer utsatta i kommunikation med vårdpersonal inom hälso- och sjukvård.

Syftet var att beskriva utrikesfödda äldres upplevelser av vad som påverkar kommunikation med vårdpersonal inom hälso- och sjukvård.

Metod: Studien är en litteraturöversikt baserad på 14 vetenskapliga artiklar publicerade mellan år 2007 och 2019. Artikelsökningen gjordes via databaserna CINAHL och PubMed samt manuella sökningar.

Resultat: Utrikesfödda äldres upplevda problem i kommunikation med vårdpersonal beskriver utmaningar som hälso- och sjukvården står inför i samband med ökad immigration. Fyra huvudkategorier identifierades: Språk- och kulturbarriär, Bristande information relaterad till utrikesfödda äldres sjukdomar, undersökningar och deras rättigheter, Tidsbrist och stress hos vårdpersonal samt Vårdpersonalens engagemang och bemötande.

Slutsats: Kommunikationsproblem på grund av språkliga och kulturella skillnader ska inte begränsa de utrikesfödda äldres rättigheter till god vård. Informationen som ges till de utrikesfödda äldre bör vara individanpassade. Vårdpersonalen bör ha kulturell kompetens, vara lyhörda och ha ett hänsynstagande till patientens individuella förutsättning i samband med kommunikation. Att hitta strategier för att överbrygga kommunikationsproblem är sålunda absolut nödvändigt.

Abstract [en]

Background: Increased immigration in Sweden has resulted in linguistic, cultural and religious diversity. In connection with increased immigration, several foreign-born older people are seeking care. Limited language skills among foreign-born elderly can lead to communication barriers, which make them more vulnerable in terms of communication with healthcare professionals.

Aim: To describe foreign-born older peoples’ experience of what influences communication with healthcare professionals in health care.

Method: The study is a literature review based on fourteen research articles published between 2007 and 2019. The databases CINAHL and PubMed as well as manual search were used for the article search.

Results: Foreign-born older peoples’ perceived problems regarding communication with health care professionals describe the challenges that healthcare is facing in connection with increased immigration. Four main categories have been identified: Language and cultural barriers; Lack of information related to the foreign-born older peoples’ illness, examination, and their rights; Lack of time and stress among health care professionals; and Health care professionals’ involvement and treatment.

Conclusion: Communication problems due to linguistic and cultural differences should not limit the rights of the forgein-born older people in terms of good care. Information that is given to the forgein-born older people should be individually adapted. Health care professionals should have cultural competence, be perceptive and have respect for the patients’ individual condition in connection with communication. Thus, finding strategies for overcoming communication problems is imperative.

Place, publisher, year, edition, pages
2020.
Keywords [en]
communication, experience, foreign-born, literature review, older
Keywords [sv]
kommunikation, litteraturöversikt, upplevelser, utrikesfödda, äldre
National Category
Nursing
Identifiers
URN: urn:nbn:se:du-31696OAI: oai:DiVA.org:du-31696DiVA, id: diva2:1387641
Available from: 2020-01-22 Created: 2020-01-22

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