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Previous research has paid much attention to citizen dissatisfaction and the trends of growing political disaffection, cynicism, and scepticism – in short, the emergence of 'critical citizens'. Also, more recently, critical citizens have sometimes been viewed as an asset for democracy. However, despite both pessimistic and optimistic interpretations of public criticism, the issue of conceptualizing negative attitudes has received less attention. The present study was conducted to enrich understanding of this particular dimension of citizens' attitudes. To this end, the paper suggests an alternative theoretical framework for analysing various forms of negative political orientations. The framework has been tested empirically using three types of statistical procedures, which demonstrate its validity and usefulness.

Past research has shown that, although a majority of citizens in democracies support the idea of democracy as a form of governance, some tend to be distrustful of democratic institutions and express dissatisfaction with the way democracy works. It is argued in this article that to better understand the role of various groups of dissatisfied citizens in the democratic functioning of a society, one should examine their democratic characteristics. Based on youth's dissatisfaction with the performance of political institutions and the principles of democracy, four distinct groups of citizens are identified. These groups are then compared in terms of their political engagement, knowledge and interest, values and attitudes, and disposition to break the law. The results showed that youths with high levels of principle- and performance-driven dissatisfaction were less likely to participate in politics, less knowledgeable and interested in political issues, and more likely to break the law, even if people got hurt compared with other groups. In contrast, youths who were only dissatisfied with the performance of democratic institutions were more likely to participate in politics, and had higher tolerance towards immigrants, and political interest and knowledge. They were also more likely, peacefully and without harming other people, to break the law to change society. Overall, by examining distinct groups of dissatisfied citizens and their democratic characteristics, this study contributes to the general debate on the role of dissatisfied citizens in democracies.

Election outcomes, or more specifically belonging to a political minority or majority, have a significant impact on citizens’ attitudes toward the political system and political involvement. This study aims to broaden our understanding in these regards by taking into account the effects of people’s political convictions on the relation between belonging to a political minority or majority and their dissatisfaction with the performance of the political system. Using a person-oriented approach, four groups of citizens were identified on the basis of their attachment to political parties. The group of people who were not politically attached to any of the political parties were the most dissatisfied, whereas supporters of parties in government were the least dissatisfied. Moreover, supporters of opposition parties who had high levels of political conviction were more dissatisfied than supporters of opposition parties who had lower levels of political conviction. Overall, the findings of this study show that it is crucial to take into account the individual characteristics of citizens when studying the relations between election outcomes and political attitudes.

The role of ‘fair’ institutions in developing democratic legitimacy has received increased attention. Citizens who perceive – on basis of past experiences – that they are being treated fairly by authorities have been held to have greater trust in political institutions. However, previous studies on the relationship between procedural fairness and political trust have not paid sufficient attention to individuals with limited first-hand experiences of authorities. We examine the relationship on an authority that virtually all individuals meet early in life: the school. Using structural equation modeling on unique panel data covering 1,500 Swedish adolescents (ages ranging from 13 to 17), we find a reciprocal relationship: personal encounters with school authorities shape young people’s political trust; however, the images that adolescents get of the political system (through family, peers, media, etc.) have also consequences on their perceptions about the authorities they encounter in their daily lives. The analysis increases our understanding of how individuals form their political allegiances by showing that the relationship between fairness and trust is more dynamic than has previously been suggested: neither an accumulated set of experiences of authorities nor formal ties with political institutions (as voters, etc.) are required for a relationship to emerge.