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An exploratory study of foreigners' perceptions of encounters with local authorities and service providers in France and Sweden
Hultén, Peter
ESC-Rennes School of Business, Rennes, France.
ORCID iD:
0000-0003-0685-5360
2009 (English)
In:
Services Marketing Quarterly, ISSN 1533-2969, E-ISSN 1533-2977, Vol. 31, no 1, p. 27-49
Article in journal (Refereed) Published
Place, publisher, year, edition, pages
Taylor & Francis , 2009. Vol. 31, no 1, p. 27-49
Keywords [en]
attributions, critical incidents, intercultural service encounters
National Category
Business Administration
Identifiers
URN:
urn:nbn:se:du-34724
DOI:
10.1080/15332960903408419
OAI: oai:DiVA.org:du-34724
DiVA, id:
diva2:1457331
Available from:
2011-09-08
Created:
2020-08-11
Last updated:
2020-08-11
Bibliographically approved
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Hultén, Peter
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Hultén, Peter
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Services Marketing Quarterly
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ieee
modern-language-association-8th-edition
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apa
ieee
modern-language-association-8th-edition
vancouver
chicago-author-date
chicago-note-bibliography
Other style
More styles
Language
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
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text
asciidoc
rtf
html
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