The COVID-19 pandemic has seriously impacted the global economy, especially port trade. The port of Jiujiang was hit hard by the COVID-19 pandemic. Jiujiang port is an important port in China's inland rivers, an important hub of the regional transportation system, and an important port for foreign trade and plays a great role in economic development.This article uses a questionnaire survey to find that the factors affecting ports during the COVID-19 pandemic include an increase in COVID-19 diagnosis, a decline in demand, and rising port costs. These factors are analyzed using the BPMN model and BMC model. The BPMN model describes the container handling process in Jiujiang Port and is used to analyze the increase in COVID-19 diagnosis. BMC's Western Europe tour describes the corporate structure of Jiujiang Port. It is used to analyze the decline in demand and rising port costs.The measures of Jiujiang Port Use electronic communication instead of human contact, Port expansion, and building big data platform are used to deal with these three factors affecting the port. These measures are analyzed using SWOT analysis to analyze their strengths, weaknesses, challenges, and opportunities. Improvements to these measures are proposed. Requiring ships and ports to communicate electronically, build big data platforms, and expand ports were measures taken by Jiujiang Port as response measures to the COVID-19 Pandemic. Recommended measures for digitalization are: provide digital training for employees, increase data communication with other ports and enterprises, make thorough plans, complete the realization of intelligent scenarios, and pay attention to government countermeasures and market changes.