Patients’ perceptions of caring behaviors at referral hospitals in Ethiopia: A cross-sectional surveyShow others and affiliations
2023 (English)In: International Journal of Nursing Sciences, E-ISSN 2352-0132, Vol. 10, no 3, p. 391-397Article in journal (Refereed) Published
Abstract [en]
Objective: The purpose of this study was to determine patients’ perceptions of nurse caring behaviors and to identify factors associated with these perceptions. Methods: A cross-sectional study was conducted at three referral hospitals in Ethiopia. A consecutive sample of male and female patients (n = 652, response rate 98.8%) was interviewed using the Amharic version of the Caring Behaviors Inventory-16 (CBI-16, including four subscales: Assurance, Knowledge and skill, Respectful, and Connectedness) and the Patient Satisfaction Instrument (PSI). Socio-demographic and clinical factors associated with perceptions of caring behaviors were identified using multiple linear regression analysis. Results: Patients’ perceptions of nurse caring behaviors were high (total Mean = 4.86, SD = 0.72). Behaviors related to the Assurance subscale were rated the highest. The multiple linear regression analysis result showed several socio-demographic and clinical factors statistically significantly associated with patients’ perceptions of caring behaviors (total mean scores). Patients who were 40–49 years (B = −0.19, P = 0.012) and single (B = −0.13, P = 0.03) scored lower on total CBI-16 scores. Whereas, patients who had a higher educational level (B = 0.35, P = 0.001), cared for at surgery units (B = 0.11, P = 0.027), and reported having spent more time with a nurse in the past 8-h shift (B = 0.16, P < 0.001) were more likely to have higher perceptions of the care they received. The CBI-16 was positively correlated with satisfaction with received care, as measured with the Patient Satisfaction Instrument (r = 0.62, P < 0.001). Conclusion: Hospitalized patients in Ethiopia have overall high perceptions of nurse caring behaviors, especially with regard to physical-based caring, while their expectations of emotional-focused care are lower. We identified patients who were in need of care, patients aged 40–49 years and single. The time spent with nurses plays a pivotal role in patients’ perceptions of nurse caring behaviors. © 2023 The Authors
Place, publisher, year, edition, pages
Chinese Nursing Association , 2023. Vol. 10, no 3, p. 391-397
Keywords [en]
Caring behaviors, Ethiopia, Health services, Patient satisfaction, Surveys and questionnaires, adult, article, care behavior, controlled study, cross-sectional study, demography, educational status, expectation, female, health survey, hospital patient, human, human tissue, major clinical study, male, multicenter study, nurse, patient referral, perception, questionnaire, respect, skill
National Category
Nursing
Identifiers
URN: urn:nbn:se:du-46638DOI: 10.1016/j.ijnss.2023.06.015ISI: 001059455400001PubMedID: 37545766Scopus ID: 2-s2.0-85165192538OAI: oai:DiVA.org:du-46638DiVA, id: diva2:1785770
2023-08-042023-08-042024-06-24