Digital healthcare services and digital health information, here called eHealth services, have the potential to reach people with diverse needs as both a complement to and a substitution for traditional healthcare. The access to and use of digital health information and digital healthcare services that are accessible and usable for people with impairments is a complex phenomenon.
This potential is not always released and there seems to be a systematic pattern regarding who will benefit from eHealth and who will not, and there is a risk that those who could benefit from eHealth the most will be the ones using it the least. This chapter will present and discuss a set of prerequisites for achieving equity and non-disabling use of eHealth services for people with impairments. Over time and depending on context or society, some prerequisites are probably more critical than others.