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Intern employer branding – En nyckelfaktor för framgång?: En kvalitativ studie om en intern employer branding strategis inverkan på personalretention, motivation och engagemang i offentlig sektor
Dalarna University, School of Culture and Society.
Dalarna University, School of Culture and Society.
2024 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Internal employer branding – A key factor for success? : A qualitative study of the impact of an internal employer branding strategy on employee retention, motivation, and engagement in the public sector (English)
Abstract [sv]

Studien har fokuserat på ämnesområdet employer branding med inriktning mot intern employer branding som handlar om att stärka arbetsgivarvarumärket internt och att attrahera, engagera och motivera medarbetarna för att nå verksamhetens mål (Backhaus & Tikoo, 2004). Syftet med studien var att få en djupare förståelse för hur medarbetare inom Region Dalarna upplever att den interna employer branding-strategin ”Morgondagens chef” påverkar deras vilja att stanna kvar i organisationen. Organisationer runt om i världen upplever idag stora svårigheter i att attrahera och behålla personal och därför var detta område relevant att studera. Genom ett samarbete med Region Dalarna avgränsades forskningen till den specifika interna employer branding-strategin ”Morgondagens chef” för att förstå dess effekter. Studien utgick från en kvalitativ metod och antog ett abduktivt förhållningssätt. De hermeneutiska och fenomenomenologiska perspektiven var till hjälp i processen att tolka och förstå komplexa fenomen och individers upplevelser. Nio semistrukturerade intervjuer genomfördes digitalt med respondenter i olika befattningar inom Region Dalarna som gått den interna utbildningen ”Morgondagens chef”, för att framför allt förstå hur utbildningen påverkat motivationen, engagemanget och viljan att stanna kvar inom organisationen. Resultatet visade att den interna employer branding-strategin ”Morgondagens chef” är en effektiv kompetensutvecklingsinsats för Region Dalarna att investera i, eftersom den bidrar med ökad motivation, engagemang och till viss del, vilja att stanna kvar i organisationen. Det framgick i resultatet att majoriteten av respondenterna upplevde att den interna utbildningen haft en positiv inverkan på viljan att stanna kvar, men vissa hävdade att utbildningen inte påverkat detta alls. Vidare belyste resultatet vilka områden inom ”Morgondagens chef” som upplevdes mest attraktiva av respondenterna men lyfte även fram andra faktorer i arbetet som påverkar medarbetarnas motivation, engagemang och vilja att stanna kvar, utan koppling till utbildningen. Studien bidrog således med en ökad förståelse för medarbetares upplevelser i relation till interna employer branding-strategier och kan därför ses som ett värdefullt bidrag till framför allt Region Dalarna men även andra organisationer.  

Abstract [en]

The study has focused on employer branding with a direction towards internal employer branding, which is about strengthening the employer brand internally and attracting, engaging and motivating employees to achieve the goals of the business (Backhaus & Tikoo, 2004). The purpose of the study was to gain a deeper understanding of the effects of internal employer branding strategies in the public sector and how employees feel that the strategies affect their motivation to remain in the organization. Since organizations today, all around the world, experience difficulties in attracting and retaining staff, this area was relevant to study. Through a collaboration with Region Dalarna, the research focused on a specific internal employer branding strategy called "Morgondagens chef", in order to understand its effects. The study was based on a qualitative method and adopted an abductive approach. The hermeneutic and phenomenological perspectives were helpful in the process of interpreting and understanding complex phenomena and personal experiences. Nine semi-structured interviews were conducted digitally with respondents in various positions within Region Dalarna who attended the internal education "Morgondagens chef", in order to understand how the education affected motivation, commitment and the desire to remain within the organization. The study showed that the internal employer branding strategy "Morgondagens chef" is an effective educational initiative for Region Dalarna to invest in, as it contributes to increased motivation, commitment and for some; the desire to remain in the organization. The results showed that a majority of the respondents felt that the internal education had a positive impact on the desire to stay, but some claimed that the education didn’t affect this at all. Furthermore, the results highlighted which areas within "Morgondagens chef" were found most attractive by the respondents, but also showed other factors in the work that affect the employees' motivation, commitment, and willingness to stay, without connection to the education. The study thus contributed to an increased understanding of employees' experiences in relation to internal employer branding strategies and can therefore be seen as a valuable contribution for Region Dalarna, but also other organizations. 

Place, publisher, year, edition, pages
2024.
Keywords [en]
Internal employer branding, Internal employer branding strategy, Employer Value Proposition, Employee retention, Attractiveness factors, Motivation, Commitment, Public sector
Keywords [sv]
Intern employer branding, Intern employer branding-strategi, Employer Value Proposition, Personalretention, Attraktivitetsfaktorer, Motivation, Engagemang, Offentlig sektor
National Category
Work Sciences Business Administration
Identifiers
URN: urn:nbn:se:du-49468OAI: oai:DiVA.org:du-49468DiVA, id: diva2:1904415
Subject / course
Human Resource Management
Available from: 2024-10-09 Created: 2024-10-09

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