Customers put their printing suppliers to severe claims for shorter production time and faster deliveries. Printers always look for new solutions to increase the satisfaction of their customers. One example of such a solution is web to print, where the customers book their printed matters at Internet. The solution involves design of printed matter by using templates that are made unique for the customer's printed matter. Web to print is suitable for reiterated printed matters. By using templates the customer doesn´t have to redo their layout for every new edition. Bromma tryck AB has invested the system CiPublisher, which is applied for the customer to make their printed matter at Internet. The purpose of the examination work is to investigate the needs of the customers of Bromma tryck for a web to print solution and how such a system should be adapted. The result shows that the customer who is in need of a web to print solution wish such a system to be easy managed and also usable. The customer inquiry also shows that most of the customers primary desire for start using such a solution is that it will save time and also simplify the process for manufacturing of printing matters.