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Using discourse analysis to assess social co-presence in the video conference environment
Dalarna University, School of Humanities and Media Studies, English.
2010 (English)In: Cases on Online Discussion and Interaction: Experiences and Outcomes / [ed] Shedletsky, Lenny; Aitken, Joan, Information Science Publishing , 2010Chapter in book (Other academic)
Abstract [en]

In this chapter, I analyze computer-mediated communication in the form of online, synchronous, professional discourse in the multimodal video conference environment with the aim of assessing social co-presence (Kang et al., 2008). I argue for the applicability of discourse analysis methodology by presenting extracts of video conference communication which illustrate how talk-in-interaction contributes to or threatens the three elements of social co-presence: co-presence, social richness of the medium, and interactant satisfaction. Examples of interaction illustrate how disruptions in mediation serve to threaten co-presence by isolating interlocutors, how multiple modes of communication are exploited to ground participants in a shared communicative environment thereby establishing social connectedness, and how multimodal communication allows for iconic or paralinguistic support of the discursive expression of emotional stance. The chapter concludes with feature recommendations for video conference software development from the perspective of social co-presense.

Place, publisher, year, edition, pages
Information Science Publishing , 2010.
National Category
Languages and Literature
Research subject
Övrigt, Elektronisk kommunikation och "The Need for Speed"
Identifiers
URN: urn:nbn:se:du-4118ISBN: 9781615208630 (print)OAI: oai:dalea.du.se:4118DiVA, id: diva2:520973
Available from: 2009-08-07 Created: 2009-08-07 Last updated: 2015-10-05Bibliographically approved

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf