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A case study of human resource practices in small hotels in Sweden
Dalarna University, School of Technology and Business Studies, Human Geography.
2012 (English)In: Journal of Human Resources in Hospitality & Tourism, ISSN 1533-2845, E-ISSN 1533-2853, Vol. 11, no 4, 327-353 p.Article in journal (Refereed) Published
Abstract [en]

The competitive advantage of organizations in the hotel industry is their human resources. The aim of the authors in this article is to investigate the human resources practices in small hotels in Sweden. They examine the practices of hotels in three main areas of human resource management, namely: hiring, training and performance evaluation. Although the hotels find their human resources important there has been a lack of attention devoted to the development of human resources systems and processes. Accordinly, the implementation and development of human resources systems and procedures depends on the background of the hotel manager or operator and available financial resources. 

Place, publisher, year, edition, pages
Taylor & Francis, 2012. Vol. 11, no 4, 327-353 p.
Keyword [en]
Human resource management, recruitment and selection, training and development, performance management and appraisal, hotel industry, Sweden
National Category
Human Geography
Research subject
Complex Systems – Microdata Analysis, Kulturturism och malmbrytning sida vid sida? Gruvans produktionssystem i den regionala utvecklingen
Identifiers
URN: urn:nbn:se:du-10927DOI: 10.1080/15332845.2012.690683OAI: oai:DiVA.org:du-10927DiVA: diva2:559550
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no
Available from: 2012-10-11 Created: 2012-10-09 Last updated: 2015-12-07Bibliographically approved

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf