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Medarbetarundersökningens roll i chefernas arbetsmiljöarbete: En kvalitativ studie hos Trafikverket
Dalarna University, School of Technology and Business Studies, Occupational science.
2013 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Employee survey and work environment process at Trafikverket (English)
Abstract [sv]

En god arbetsmiljö är en lagstadgad rättighet för arbetstagaren enligt Arbetsmiljölagen. Arbetet med att säkerställa en god arbetsmiljö kallas arbetsmiljöarbete och är en nyckelfaktor för att skapa hälsosamma och attraktiva arbetsplatser. Medarbetarundersökningar är en undersökningsmetod i det systematiska arbetsmiljöarbetet men kan också användas i syfte att ta reda på medarbetarnas uppfattningar om sin arbetssituation med målet att skapa verksamhetsförbättringar.

I denna studie har syftet varit att undersöka vilken roll som medarbetarundersökningen spelar i chefernas arbetsmiljöarbete. Studien undersökte hur cheferna arbetar med arbetsmiljöarbete och hur arbetet med resultatet från en medarbetarundersökning genomförts. Studien genomfördes på en funktion med tre organisationsnivåer och bygger på 12 kvalitativa intervjuer med funktions-, avdelnings- och enhetschefer.

Studien visar att medarbetarundersökningen spelar en viktig roll i chefernas arbetsmiljöarbete på alla organisationsnivåer både som diskussionsunderlag i ledningsgrupper och i dialogen med medarbetarna samt som bevis på att genomförda arbetsmiljöinsatser fungerar. Enhetscheferna använder både medarbetarundersökningen och andra undersökningsmetoder i sitt arbetsmiljöarbete.

Abstract [en]

The employee is entitled to a safe work environment according to Swedish legislation.  Good working conditions are a key factor to create healthy and attractive work places. Employee survey is a method used to investigate the work environment in the process “Systematiskt arbetsmiljöarbete”. The employee survey can also be used to measure employees’ views on a wide range of work-related topics in order to achieve organizational success.

The purpose of this study was to investigate the importance of the employee survey for the continuous work environment process done by managers.  The study also investigated how the managers’ worked with the result of the employee survey and how they worked with the continuous work environment process. The study was carried out on a function with three organizational levels and contains 12 interviews with managers on all three levels.

The findings of the study show that the result of the employee survey is used as a basis for discussion both in the management teams and in dialogue with employees in the work environment process. The result of the employee survey is also used to ensure that measures taken within the work environment process are well accepted. The result also shows that managers on the lowest organizational level use other tools when investigating the work environment.

Place, publisher, year, edition, pages
2013. , p. 69
Keywords [en]
Work environment, employee survey, action plan, Human Resource department
Keywords [sv]
Arbetsmiljöarbete, medarbetarundersökning, MMI, handlingsplan, personalfunktion
National Category
Work Sciences
Identifiers
URN: urn:nbn:se:du-12732OAI: oai:DiVA.org:du-12732DiVA, id: diva2:638511
Supervisors
Examiners
Available from: 2013-08-19 Created: 2013-07-30 Last updated: 2013-08-19Bibliographically approved

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fulltext(941 kB)978 downloads
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Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf