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Välbefinnande och positiva känslor i arbetslivet: En balansakt som kräver samspel
Dalarna University, School of Technology and Business Studies, Human Resource Management.
Dalarna University, School of Technology and Business Studies, Human Resource Management.
2015 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
: Well-being and positive emotions in the working life - a balancing act that requires interaction (English)
Abstract [sv]

Syftet med denna studie var att undersöka vad som ger medarbetare välbefinnande och

positiva känslor på arbetsplatsen. Studien genomfördes genom kvalitativa intervjuer med sex

medarbetare på fyra bank- och försäkringskontor i mellersta Sverige. Resultatet analyserades

med hjälp av tidigare forskning samt teorier.

Resultatet visar att det som skapar positiva känslor och välbefinnande i stor grad är relationer,

dels med kollegor men också med kunder. Positiva känslor kan ha en väldigt hög

spridningsförmåga bland kollegor, kunder och i organisationen. Det visade också att det är

viktigt att det finns en balans mellan arbetsliv och privatliv samt mellan krav och kontroll. Att

se på välbefinnande på arbetet ur ett samspelsperspektiv, där man integrerar både individ och

organisation, visade sig också vara viktigt för att framgångsrikt kunna arbeta med dessa

frågor.

Abstract [en]

The purpose of this study was to examine what gives employees wellbeing and positive

emotions at work. The study was conducted through interviews with six employees, at four

banking- and insurance offices in the middle of Sweden. The results were analyzed with the

help of previous research and theories.

The result shows that what creates positive emotions and well-being to a large degree are

relationships, both with colleagues and customers. Positive emotions can have a very high

ability to spread among colleagues, customers and the organization. It also showed that it is

important that there is a balance between work life and private life and the demands and

control at work. Being able to study wellbeing at work from an interaction perspective, which

integrates both the individual and the organization also proved to be important to work with

these issues.

Place, publisher, year, edition, pages
2015.
Keyword [en]
well-being, positive emotions, relationships, motivation, two-factor theory, job satisfaction, demands, control, individual, organization, interaction
Keyword [sv]
välbefinnande, positiva känslor, relationer, motivation, tvåfaktorteori, arbetstillfredsställelse, krav, kontroll, individ, organisation, samspel
National Category
Work Sciences
Identifiers
URN: urn:nbn:se:du-18161OAI: oai:DiVA.org:du-18161DiVA: diva2:826108
Available from: 2015-06-24 Created: 2015-06-24 Last updated: 2015-09-07

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File name FULLTEXT01.pdfFile size 5387 kBChecksum SHA-512
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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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