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The Örebro City Citizen-Oriented E-Government Strategy
Örebro universitet, Handelshögskolan vid Örebro universitet. (Electronic Government)
Dalarna University, School of Technology and Business Studies, Information Systems. Örebro universitet, Handelshögskolan vid Örebro universitet.ORCID iD: 0000-0003-1076-3442
Örebro universitet, Handelshögskolan vid Örebro universitet. (Electronic Government)
2008 (English)In: International Journal of Electronic Government Research, ISSN 1548-3886, E-ISSN 1548-3894, Vol. 4, no 4, p. 69-88Article in journal (Refereed) Published
Resource type
Text
Abstract [en]

This article discusses practices, opportunities, and challenges in local e-government project management by means of a case study involving interviews, document studies, and an element of action research, over eight months. The analysis against e-government success factors finds seven "critical issues"; political timing, resource allocation, political mandate, distinction between administrative and political responsibilities, coordination of departments, dependence on providers, and use of standards. We found these issues open for local choice, influences of strong individuals and groups, and chance. This is a consequence of the prevailing strategic model for the public sector, New Public Management, which leaves these issues to be filled by negotiations among many actors with different roles, goals, and action space. The general lesson is that there is a need for practical ways of acting strategically to reduce the risk level and increase the ability to implement policy. 

Place, publisher, year, edition, pages
2008. Vol. 4, no 4, p. 69-88
Keyword [en]
local government, electronic government, NPM, implementation
National Category
Computer and Information Sciences
Research subject
Complex Systems – Microdata Analysis
Identifiers
URN: urn:nbn:se:du-21154DOI: 10.4018/jegr.2008100105OAI: oai:DiVA.org:du-21154DiVA, id: diva2:906240
Available from: 2009-04-24 Created: 2016-02-24 Last updated: 2018-01-10Bibliographically approved

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Publisher's full texthttp://www.igi-pub.com/journals/details.asp?id=4298

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Hatakka, Mathias

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CiteExportLink to record
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  • ieee
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  • de-DE
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Output format
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