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Impacts of tourism in urban areas: Community attitude towards tourism impacts in ‘La Barceloneta’ neighbourhood in Barcelona
Dalarna University, School of Technology and Business Studies, Tourism Studies.
2016 (English)Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
Abstract [en]

This study analyses how residents of urban communities perceive the impact of tourism on

their community, as well as the attitudes that these residents have towards tourism. Most of

the previous tourism literature is focused on the visitor point of view. Although there are

some studies on residents’ perceptions and attitudes, almost all of them are located in small

rural communities and resort-type destinations. Therefore, there is a lack of research into

residents’ perceptions and attitudes in urban destinations. It is generally argued that

destinations have different characteristics, and therefore determinants of perceptions and

attitude formation might be different in each case. Barceloneta is a port neighbourhood in

Barcelona, which has been increasing in popularity since 1992, and is now one of the most

popular tourist areas in the city. Originally populated by sailors and fishermen, Barceloneta

now has a considerable part of the community living off tourism. However, an important

portion of the community has been protesting against the negative effects of mass tourism

since the summer of 2014. This paper has conducted 11 semi-structured in depth interviews

in order to look into perceptions and attitudes as well as the factors influencing them.

The results of this study have shown that residents perceive positive and negative impacts

regardless of their general opinion of tourism. The Barceloneta community seems to be

heterogeneous when it comes to their perceptions, where each individual develops different

attitudes as a result of observation and evaluation of the effects of tourism; this relates to the

Social Exchange Theory. The findings of this paper aim to assist urban planners with making

tourism development strategies with higher rates of acceptance within the community. More

acceptance of tourism development would contribute positively to the host-visitor

relationship, as well as to visitors’ overall satisfaction and destination image.

Place, publisher, year, edition, pages
Keyword [en]
Impacts of tourism, attitudes towards tourism, community attitudes, urban tourism, perception of impacts, urban tourism, Barcelona, Barceloneta
National Category
Other Social Sciences
URN: urn:nbn:se:du-21881OAI: oai:DiVA.org:du-21881DiVA: diva2:941260
Available from: 2016-06-22 Created: 2016-06-22

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