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  • 1.
    Alem, Tesfaom
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Lind, William
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Organisationers utmaningar och åtgärder vidframtagandet av samtyckestexter samt dess behandling av personuppgifter i enlighet med dataskyddsförordningen (GDPR)2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The rapid development of digital technology together with new business models has

    reached new levels in recent years, which has resulted in the processing of personal data

    both increasing and changing. The problem with this development involves the violation

    of personal integrity to a greater extent. In order to harmonize the processing of personal

    data and to strengthen the protection of personal privacy, the EU has introduced a new

    data protection regulation. The regulation will enter into force on May 25, 2018 and will

    apply in national legislation, which will replace the Swedish Personal Data Act.

    The purpose of the study was to identify what measures a number of organizations have

    taken to comply with the rules of data protection regulations and the challenges that may

    arise in the conversion. The study is limited to consent texts and processing of personal

    data. The study is qualitative and we have, through interviews, taken note of a number of

    organizations' views on challenges and measures regarding formulas of consent texts and

    their personal data processing.

    The conclusion in this study shows that all organizations have problems formulating

    consent texts in an informative way, which is required for adequate data protection.

    Organizations also see challenges in the processing of personal data. These challenges

    consist of complex IT systems containing amounts of personal data that today cannot be

    managed in accordance with the Data Protection Regulation, as relevant system support is

    lacking.

  • 2.
    Altner, Björn
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Kriterier och utvärdering av verktyg för datamigration2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Data migration in migration projects have a big chance of failure caused by underestimating the weight and importance of planning for the migration of data between systems. The most common cause of failure is by having inadequate validation. Therefore, knowing what one should be aware of to minimize the risk of data migration will be of help.

    This includes steps from David Barkaway for data migration projects about how to gather and retain generated knowledge for future projects. This also includes steps of how to perform data migration and avoid common causes of failure.

    Based on the collected theory, interview questions will be written that enables me to create criteria a list of criteria for evaluating tools for data migration.

    In this study I have chosen two different tools to evaluate. I will interview four IT-consultants with experience of data migration to best answer which criteria these tools should fulfill to be of interest for these four IT-consultants.

    These tools are:

    1. SQL-Server Integrated Services: A service from Microsoft within the .Net-environment for datamigration och Business Intelligence.

    2. Talend Open Studio for Data Integration: A product from Talend made in java and is open-source, used for data migration.

    The result shows that Talend fulfills more of the criteria than SSIS does.

  • 3.
    Andersson, Annika
    et al.
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Hatakka, Mathias
    Dalarna University, School of Technology and Business Studies, Information Systems. Örebro universitet, Handelshögskolan vid Örebro universitet.
    Increasing interactivity in distance educations: Case studies Bangladesh and Sri Lanka2010In: Information Technology for Development, ISSN 0268-1102, E-ISSN 1554-0170, Vol. 16, no 1, p. 16-33Article in journal (Refereed)
    Abstract [en]

    This paper describes how distance educations in developing countries can enhance interactivityby means of information and communication technologies. It is argued that e-learning involvesa shift in the educational structure from traditional transmission of knowledge to interactivecreation of knowledge. Our case studies are two distance educations in Bangladesh and SriLanka that use different technologies for implementing interactivity; Internet and computersin one case and video and mobile phones in the other. The findings are analyzed based onStructuration Theory and we compare the two approaches based on emerging norms andbeliefs. Findings from both cases show the concurrent enactment of both the transmissionand the interactive structure. Whereas peer collaboration and the use of self-assessment toolsmake students take more ownership of their learning, we also found the idea of a classroomwith an instructive teacher to be deeply rooted in the students’ minds.

  • 4.
    Andersson, Daniel
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Edman, Glen
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Effektivisering av mjukvaruinstallationer: Genom automatiserad mjukvarudistribution2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Software deployment can be seen as the process where all activities are included to make a software available to users without a manual installation on the user’s computer or other machine. There are several software deployment tools that manage automated installations available to enterprises on the market today.

    The department HVDC at ABB in Ludvika has needs of starting to use a tool for automated installations of software which currently is installed manually and is time consuming. As Microsoft partners ABB wants to see how Microsoft’s tool for software deployment could help for this need. 

    Our study aimed to investigate how the department´s work with installations of software looks like today and to find opportunities for improvement for installations that can’t be automated at this time. The study also includes to develop a general framework for how businesses can proceed when they want to start using a software deployment tool. The framework also includes a designed requirement specification that will be evaluated against Microsoft´s tool.

    To create an idea of how the work in the business looks like today, we have performed surveys and interviews with staff in HVDC. In order to develop a framework, we have used the data collected from the interviews, questionnaires and group interviews conducted to identify requirements and wishes from the staff of a software deployment tool. Literature studies were also conducted to create a theoretical framework to use when developing the framework and the requirement specification. 

    Our studies have resulted in a description of software deployment, opportunities for improvement in the work of software installations and a general framework that describes how businesses can proceed when they are about to start using a software deployment tool. The framework also provides a set of requirements that have used to evaluate Microsoft's tool for software distribution. In our study we have not seen that anyone before have developed a general framework and requirements specification that businesses can use as a basis when to start using a software deployment tool. Our results of the study can cover up this knowledge gap.

  • 5.
    Andersson, Jerker
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Rollbaserad åtkomstkontroll med geografisk avgränsning: En systematisk litteraturgenomgång av det befintliga kunskapstillståndet inom ämnesområdet2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Role-based Access Control is a standardized and well established model in terms of handling access rights. However, the accepted ANSI standard 359-2004 lacks the support of geographically delimiting role authorizations. Information systems handling geographical data together with the increasing use of mobile devices call for a need to discuss such spatial aspects within the context of Role-Based Access Control. This thesis seeks to shed light on the current state of knowledge within the subject area as well as to identify aspects of it that are in need of further development. The theoretical framework conceived by the initial literature review has made the conduction of a systematic literature review possible, and the synthesis and analysis of the data together with the theoretical framework have led to the work’s contributions of knowledge: an overview of the subject where the state-of-the art in the area is presented and a structured list of desirous needs of research and development within the area of study.

  • 6.
    Andersson, Jonas
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Layout och innehåll i fakturor: Undersökning, utvärdering, design och förbättring2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This work is a survey about CGI’s self-developed invoice system called CDI. This invoice system is used by Trafikverket and the foundation of this work is based on a survey that maps out what problems there is with the current user interface in CDI. The work focuses only on the view where the user is performing accounts of invoices.

    The user interface that is used today was developed around 2007 and according to CGI, needs a modernization. The idea over sight is to replace the user interface with a new, updated one that helps the user more than the current user interface.

    The purpose of the report is to investigate what problems that users is experiencing with the current user interface and with the help of two self-developed design-proposals evaluate how to fix these problems.

    This is being performed with the help of a zero-state analysis, that maps the current problems and another analysis that evaluates the design-proposals. Both analysis is made from interviews and is performed with three persons from Trafikverket that work with the invoice system on a daily basis.

    When the evaluation is done there will be a revised version of the earlier design-proposals, this will be the final product of this report. The final product will later be used as a foundation in the work around developing the new user interface for CDI.

  • 7.
    Andersson, Markus
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Att engagera personal i digitalisering.: En kvalitativ studie om personalengagemang i digitalisering i ett småföretag.2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Digitalization is a hot topic in today’s world. It’s almost a must for businesses to engage in digitalization if they want to keep thriving one the market. A study conducted by Tillväxtanalys, a Swedish management authority, shows that businesses within the Swedish construction sector are less likely to have a high degree of digital maturity and a digitalized business. The study also shows that small businesses in general are falling behind big businesses in regard to digitalization. In a small business in the Swedish construction sector, the management have tried for years to digitalize their analogue business. The problem however, is the fear and resistance to change within the organization.

    The purpose of this thesis report was to identify and describe the factors needed to engage the employees of a small business in a digitalization. Identify which types of change resistance that existed within the organization and to determine the degree of digital maturity.

    This case study was conducted with the use of interviews and a questionnaire which have been answered by the employees at this company. The collected data was then analyzed and compared to previous research. The result of this study shows that there are two types of change resistance within the organization and that there are five important factors to engage employees in digitalization within small business; competence, trust, communication, organization-wide need and vision for the change and finally participation.

  • 8.
    Andersson, Robert
    Dalarna University, School of Technology and Business Studies, Information Systems.
    För- och nackdelar med mobprogrammering: En fallstudie2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    I have in this case study evaluated advantages and disadvantages with mob programming, at a IT-company called CGM (CompuGroup Medical LAB AB), in Borlänge, Sweden.

    Mob programming is new way to work with computer code creation or system maintenance. A group of developers works together to solve problems, like computer bugs. Only one person sits at the keyboard at one time. Like an evolution of pair programming.

    I have interviewed a selected number of staffs at CGM.

    What are the pros and cons with mob programming for information systems engineers?

    I have also conducted a test, with university students that study information systems science at Dalarna University. The students tested to solve a problem with mob programming, and then evaluated the test in a questionnaire.

  • 9.
    Asiimwe, Edgar Napoleon
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems. Örebro university.
    Grönlund, Åke
    Örebro universitet.
    MLCMS actual use, perceived use, and experiences of use2015In: ijEDict - International Journal of Education and Development using Information and Communication Technology, ISSN 1814-0556, E-ISSN 1814-0556, Vol. 11, no 1, p. 101-121, article id 1931Article in journal (Refereed)
    Abstract [en]

    Mobile learning involves use of mobile devices to participate in learning activities. Most elearning activities are available to participants through learning systems such as learning content management systems (LCMS). Due to certain challenges, LCMS are not equally accessible on all mobile devices. This study investigates actual use, perceived usefulness and user experiences of LCMS use on mobile phones at Makerere University in Uganda. The study identifies challenges pertaining to use and discusses how to improve LCMS use on mobile phones. Such solutions are a cornerstone in enabling and improving mobile learning. Data was collected by means of focus group discussions, an online survey designed based on the Technology Acceptance Model (TAM), and LCMS log files of user activities. Data was collected from two courses where Moodle was used as a learning platform. The results indicate positive attitudes towards use of LCMS on phones but also huge challenges whichare content related and technical in nature.

  • 10.
    Asiimwe, Edgar Napoleon
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems. Örebro university.
    Grönlund, Åke
    Örebro university.
    On mobile learning with Learning Content Management Systems: a contemporary literature review2014In: Mobile as a Mainstream – Towards Future Challenges in Mobile Learning: 13th World Conference on Mobile and Contextual Learning, mLearn 2014, Istanbul, Turkey, November 3-5, 2014, Proceedings / [ed] Marco Kalz, Yasemin Bayyurt & Marcus Specht, 2014, p. 131-145Conference paper (Refereed)
    Abstract [en]

    Learning Content Management Systems (LCMS) are important tools for organizing learning material and communication. Increasingly mobile technologies are used for internet access; particularly important in developing countries where broadband is scarce. Mobile LCMS introduce specific challenges, which are yet not fully addressed. This paper reviews the literature on mobile LCMS for the purpose of identifying current research focus, research gaps, and future research directions regarding how to bridge the gaps and leverage CMS technology to support “mobile learning”. The concept matrix method is used to collect and analyze literature. Five prominent research areas are found; Use, access, design and infrastructure; communication and collaboration; engagement and knowledge development; content and service delivery; and implementation experiences and evaluation. A major gap identified is that research does neither clearly nor thoroughly address the intersection between learning and technology. Adjusting technologies to learning contexts and environments is a key area for future research.

  • 11.
    Asiimwe, Edgar Napoleon
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems. Örebro University.
    Khan, Sana Zubair
    Dalarna University, School of Technology and Business Studies, Information Systems. Örebro University.
    Ubiquitous computing in education: a SWOT analysis by students and teachers2013In: QScience Proceedings: Vol. 2013, 2013Conference paper (Refereed)
    Abstract [en]

    Learning from anywhere anytime is a contemporary phenomenon in the field of education that is thought to be flexible, time and cost saving. The phenomenon is evident in the way computer technology mediates knowledge processes among learners. Computer technology is however, in some instances, faulted. There are studies that highlight drawbacks of computer technology use in learning. In this study we aimed at conducting a SWOT analysis on ubiquitous computing and computer-mediated social interaction and their affect on education. Students and teachers were interviewed on the mentioned concepts using focus group interviews. Our contribution in this study is, identifying what teachers and students perceive to be the strength, weaknesses, opportunities and threats of ubiquitous computing and computer-mediated social interaction in education. We also relate the findings with literature and present a common understanding on the SWOT of these concepts.

    Results show positive perceptions. Respondents revealed that ubiquitous computing and computer-mediated social interaction are important in their education due to advantages such as flexibility, efficiency in terms of cost and time, ability to acquire computer skills. Nevertheless disadvantages where also mentioned for example health effects, privacy and security issues, noise in the learning environment, to mention but a few. This paper gives suggestions on how to overcome threats mentioned.

  • 12.
    Asiimwe, Edgar Napoleon
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Lim, Nena
    Usability of government websites in Uganda2010In: Electronic Journal of e-Government, ISSN 1479-439X, E-ISSN 1479-439X, Vol. 8, no 1, p. 1-12Article in journal (Refereed)
    Abstract [en]

    Government websites offer great benefits to citizens and governments. Such benefits, however,cannot be realized if websites are unusable. This study investigates usability of government websites in Uganda.Using the feature investigation method, the study evaluated four Ugandan government websites according tothree perspectives. Results show that websites are partially usable in the design layout and navigationperspectives but are rather weak in stating legal policies. Evaluation results provide the Ugandan governmentwith a clear picture of what needs to be improved according to international website design standards. Moreover,the parsimonious evaluation framework proposed in the research is useful for any country that wants to do aquick and easy evaluation of their government websites.

  • 13.
    Avdic, Anders
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Användare och utvecklare: om anveckling med kalkylprogram2001In: Användarperspektivet: strategier för att förstärka samspelet mellan användare och utvecklare / [ed] Bertil Olsson, Stockholm: Vinnova , 2001, p. 105-113Chapter in book (Other academic)
  • 14.
    Avdic, Anders
    Dalarna University, School of Technology and Business Studies, Information Systems. Örebro universitet, Handelshögskolan vid Örebro universitet.
    Arbetsintegrerad systemutveckling med kalkylprogram1995Licentiate thesis, monograph (Other academic)
  • 15.
    Avdic, Anders
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Spreadsheet End User Development and Knowledge Management2009In: Encyclopedia of information science and technology / [ed] Mehdi Khosrow-Pour, Hershey, PA: IGI , 2009, 2, p. 3564-3569Chapter in book (Other academic)
    Abstract [en]

    In the early days of computers, expertise was needed in order to use computers. As IT tools have become more powerful and user friendly, more and more people have been able to use computers and programs as tools when carrying out working tasks. Nowadays, it is possible for people without special IT training to develop Information Systems (IS) that only IT specialists could have done some years ago. In this paper End User Development (EUD) using a Spreadsheet Program (SP) is discussed from a knowledge management perspective. EUD can be a part of an organization’s effort to take advantage of existing, often tacit, knowledge or creating new knowledge. An end user is a person who acts both as a user and a systems developer. A typical feature of an end user is that he has a good (often unique) knowledge of the business and the work related to the IS in question, which is called the User Developed Application. It is the combination of these two sorts of knowledge which is the key to EUD as knowledge management. The aim of this of this chapter is to relate EUD to knowledge management and, specifically, to describe how tacit knowledge can be audited when end users develop spreadsheet systems for their own domain of expertise. The main source is a set of qualitative case studies carried out between 1995 and 2005. (Avdic, 1999; Westin, Avdic & Roberts, 2005)

  • 16.
    Avdic, Anders
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    User and developer: user systems development using a spreadsheet program2002In: Issues and trends of information technology management in contemporary organizations: vol 1 / [ed] Mehdi Khosrow-Pour, Hershey, Pa: Idea Group Publishing , 2002, p. 13-16Conference paper (Other academic)
  • 17.
    Avdic, Anders
    et al.
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Eklund, Anders
    Örebro universitet, Örebro universitetsbibliotek.
    Searching reference databases: what students experience and what teachers believe that students experience2010In: Journal of Librarianship and Information Science, ISSN 0961-0006, E-ISSN 1741-6477, Vol. 42, no 4, p. 224-235Article in journal (Refereed)
    Abstract [en]

    The Internet has made it possible for students to access a vast amount of high quality references when writing papers. Yet research has shown that the use of reference databases is poor and the quality of student papers is consequently often below expectation. The objective of this paper is twofold. First, it aims to describe the problems students experience when they search information using a university reference database. Second it aims to compare the perspective of students on the problems with that of their teachers. As basis for the study we have used the Unified Theory of Acceptance and Use of Technology (UTAUT) model. A web-based survey was carried out. A total of 150 students at Örebro University in Sweden participated in the survey. The results have been analysed by comparison of median values. Results show that students experience problems mostly in the category of efforts expectancy. Differences between the two groups are most significant in the category of effort expectancy and students’ patience in searching. Teachers are more pessimistic about students’ capacity in information searching than the students themselves.

  • 18.
    Avdic, Anders
    et al.
    Örebro universitet, Institutionen för ekonomi, statistik och informatik.
    Hedström, KarinÖrebro universitet, Institutionen för ekonomi, statistik och informatik.Rose, JeremyGrönlund, ÅkeÖrebro universitet, Institutionen för ekonomi, statistik och informatik.
    Understanding eParticipation: Contemporary PhD eParticipation Research in Europe2007Collection (editor) (Other academic)
    Abstract [en]

    This book presents contemporary European research on eParticipation by means of a 13 chapters each describing a PhD research project as well as analyses of this research. The book both reflects the field and contributes to shaping it by discussing both long-standing and emerging issues. Contributions include three chapters on issues of DEVELOPMENT, including communities of practice, user-centred development, and safety & privacy issues, four chapters on IMPLEMENTATION, including spatial planning, participatory budgeting, and transformation processes, and five chapters on issues of USE, focusing on local government, developing countries, EU, civil society and NGO.

  • 19.
    Bartholdsson, Per
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Larsson, Jakob
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Analys av tjänster i en motorsportsapplikation samt beskrivning av hur dessa kan implementeras: Att förhöja upplevelsen för en målgrupp som är närvarande vid motorsportsevenemang.2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Sports are becoming more technologically advanced and thus become more dependent on information technology (IT) than before. In consequence of IT solutions being implemented in sports, this has allowed the information that was not previously accessible to the common to be available in mobile devices, as much of the public now holds. As the people who are on site at motor sport events now can have their own portable / mobile devices. Services which convey information such as real-time communication can be offered to the end user without the latter being bound to a specific location.

    The purpose of this study is to identify and describe the services used in motorsports -related mobile applications to enhance the experience for sponsors attending racing events and to describe how these can be implemented in an IT solution where we limited ourselves to only describe the service that conveys real-time communication between the driver and race team to end users.

    The study results are based on an analysis of existing mobile applications and their services in the field of motor sports where we have limited ourselves to analyzing the main motor sports by the International Automobile Federation (FIA) together with interviews with developers, sponsors and race teams.

    This is explained in terms of two models, a conceptual model where the overall perspective of how to convey real-time communication is described from source to end-users as well as an architectural model where the architectural layers are described.

  • 20.
    Berglind, John
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Användarcentrerad design inför byte av IT-stöd: En deskriptiv fallstudie2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The importance of getting the right IT-tools for a company is big. Having a user-centered design when getting the right IT-tools is becoming more and more relevant when it’s important to understand what the end-user really wants. By having an observation of how users use the existing IT-tools and subsequently interviewed regarding perceived shortcomings and lack of functionality, I have been able to familiarize myself with the situation in which partner is located. Based on the interviews, the requirements of the users have been compiled and, with the help of these, I have been able to present recommendations on IT-tools on the market that match the requirements. The result of the work reflects my research questions, where I want to develop the requirements of users and to propose new IT-tools already available on the market based on these requirements.

  • 21.
    Brandt, Daniel
    et al.
    Dalarna University, School of Technology and Business Studies, Human Geography.
    Heldt, Tobias
    Dalarna University, School of Technology and Business Studies, Economics.
    Wikström, Daniel
    Dalarna University, School of Technology and Business Studies, Statistics.
    Potential research areas for big data in tourism2016In: Proceedings of the IFITTtalk@Östersund Workshop on Big Data & Business Intelligence in the Travel & Tourism Domain / [ed] Fuchs, M., Lexhagen, M. & Höpken, W., 2016Conference paper (Refereed)
  • 22.
    Camacho Andersson, Emil
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Karlsson, Jonathan
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Effekter av Internet of Things: Scenariobaserad studie som beskriver inledande effekter av Internet of Things i en verksamhet2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The term "Internet of Things" refers to when an object from the real world becomes a part of the internet. Tunabyggen in Borlänge plans to implement an information system that will monitor temperature and humidity in selected facilities using a constant internet connection and different sensors. It is a simple system that doesn't seem to have a major impact on the current operations. The economic effects is often possible to calculate in advance, but the impact on staff, environment and routines may be forgotten.

    We have with this thesis examined the initial effects that may occur after the implementation of a new information system with Internet of Things functionality in a business, within the categories of economy, working environment, environmental impact and system management.

    To answer this we made a case study which is based on a scenario methodology that consists of four phases. Phase 1, where we got our case and created an understanding of the scenario field. Phase 2, identifying the key factors. It has been done through a literature study and interviews with relevant staff on Tunabyggen. Phase 3, where the analysis of these key factors were made through the situation and future analysis. Phase 4, where we generate scenarios of the analyzed key factors. Finally we have done a SWOT analysis to highlight the strengths, weaknesses, opportunities and threats.

    The results clearly show signs that there will be many effects for Tunabyggen after the implementation of the new information system, which manifests itself in all categories. The conclusion is that even the implementation of a menial information system like this one, the impacts are many. This is something that we believe should be considered by all companies that are thinking of acquiring a new system so they do not only evaluate IT-systems in economic terms, but also other factors that play a crucial role for the implementation of an information system to be successful.

  • 23.
    Camacho Andersson, Jonatan
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Molntjänster för utvecklings- och testverksamhet i krisberedskapsmyndigheter2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Molntjänster har blivit ett intressant fenomen i IT-världen. Molntjänster har skapat möjligheter för företag och individer att effektivisera sin verksamhet för en minimal avgift istället för att driftsätta egna servrar. Detta blir möjligt genom att erbjuda flera olika tjänster på varierande distributionsmodeller. Till följd av detta fenomen förekommer serviceförfrågningar av molntjänster kontinuerligt bland svenska privata företag och myndigheter. De privata företagen har ingen skyldighet att följa lagar som begränsar dem från att använda molntjänster, i motsats till krisberedskapsmyndigheterna och deras utvecklings- och testverksamhet. Detta examensarbete kommer fokusera på att analysera de möjligheter som finns för svenska krisberedskapsmyndigheters och deras utvecklings- och testverksamheter att använda molntjänster

    Examensarbetet genomfördes som en kvalitativ studie med hjälp av intervjuer och litteraturstudier som datainsamlingsmetoder. Intervjuerna genomfördes på anställda i en krisberedskapsmyndighet för att ge en bild av hur dessa anställda med varierande befattningar tolkar molntjänster samt dess för- och nackdelar. Litteraturstudien användes för att spegla andra nationers synpunkter på molntjänster i myndigheter, samt vilka svenska lagar och regelverk som kan förhindra molntjänster i en krisberedskapsmyndighet.

    Resultatet av examensarbetet visade att det existerar möjligheter för användning av molntjänster i en krisberedskapsmyndighet. Detta görs möjligt genom att analysera informationen som skall distribueras på en molntjänst.

  • 24.
    Dawidowski, Jakob
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Brykt, Mattias
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Taligenkänningsprogram på en tågledningscentral: En studie om införande av taligenkänning på en tågledningscentralur ett tekniskt och socialt perspektiv2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Speech recognition is a technology still under development and the main reason is that human language is a complex phenomenon. With the development and progress in the AI-field, speech recognition has reached new heights. Previous research in this field has shown that some speech recognition softwares have achieved a 0.5 % margin of error. The purpose of this paper is to investigate how the sound environment at a train control center affects the quality of speech to text transcription and the pros and cons of using this technology in a train control center. This study is a descriptive case study with an experiment in which the data has been generated by interviews, observations as well as collected documents. The results from the study were that the operating environment affected the speech to text transcription in a negative way. The pros which emerged were that speech to text enables transcription in real-time as well as the possibility to digitize information. The cons were user acceptance, finding speech recognition applications and the noisy environment at the train control center.

  • 25.
    Dellestrand, August
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Lundin, Tobias
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Applikationsövervakning: Dess möjliga bidrag till en verksamhet2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Application monitoring is a term for real-time monitoring of applications to be able to discover faults before they reach the end-user. Application monitoring does not only mean the individual software but also everything surrounding it, which can have an impact on the application. Trafikverket wishes to deliver high quality in their applications. At present the developers have no or little insight in how an application delivers in a live environment after they handed over the responsibility to the operations. In order to maintain a good quality of their applications they want to explore how application monitoring may help to see changes in the needs of applications before major problems occur. In a case study consisting of interviews and document studies and through situation based FA/SIMM present ways of working will be produced. It will also identify wishes/concerns expressed by the developers and operations departments in the managing of existent applications. These will then be analyzed to examine in which way application monitoring would help developers, but also operations, in their work. The result shows that the problems which are brought forward are in a sense organizational of nature and that DevOps is a possible way for solution. But also that application monitoring could contribute to the delivery of high quality in applications in a proactive manor.

  • 26.
    Dridi, Amel
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Professionen testare i DevOps: En fallstudie på ett IT-konsultföretag2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    When system development is based on traditional development methods, a gap

    between development and operation occurs. DevOps is a clipped compound of

    Development and Operation and is a software engineering practice designed to

    reduce the gap between development and operation. DevOps combined with one

    of the most important phases of system development, which is the test phase,

    makes it interesting to explore what changes a traditional tester is facing when

    transitioning to DevOps.

    The purpose of this study is to describe how an IT consulting company applies

    DevOps and also gain an understanding of what role the profession testers have in

    DevOps.

    The study is based on the following questions:

    - How does an IT consulting company work with DevOps?

    - What role does the profession testers have in DevOps?

    In order to respond to this, this study has been conducted where the research

    strategy case study has been applied. The specific case in the study is to focus on

    the IT consulting company Sogeti and their enforcement of DevOps. Interviews

    and document studies have been used to collect data. A literature study has also

    been made to get an overview of previous studies in the field. The results of the

    survey contribute knowledge of DevOps and what role the profession testers have

    in DevOps. The result indicates that DevOps is an enforcement focusing on

    cooperation and communication between multidisciplinary teams and a drive to

    automate more in order to frequently deliver software. Isolated skills in testing is

    seen as a challenge and limitation, DevOps advocates not only multidisciplinary

    teams but also multidisciplinary knowledge.

  • 27.
    Du, X.
    et al.
    British Telecom.
    Song, William Wei
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Munro, M.
    Durham University.
    CbSSDF and OWL-S: A Scenario-Based Solution Analysis and Comparison2011In: Information Systems Development: Asian experiences, Springer Science+Business Media B.V., 2011, p. 3-14Chapter in book (Refereed)
    Abstract [en]

    To tackle the semantic issues of web services, we proposed a comprehensive semantic service description framework – CbSSDF – and a two-step service discovery mechanism based on CbSSDF to help service users to easily locate their required services. In this chapter, we evaluate the framework by comparing it with OWL-S to examine how the proposed framework can improve the efficiency and effectiveness of service discovery and composition. The evaluation is done through analysing the different solutions proposed based on these two frameworks for achieving a series of tasks in a scenario.

  • 28.
    Ekholm, Emma
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Undersökning av modeller för utvärdering av tidseffektivitet inom användbarhet: Teoretisk genomgång och praktikfall2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Many studies conducted reveal that there are shortcomings in the usability of healthcare information systems. The question is if the usability of IT is adapted to the needs of the user. These shortcomings lead to that the doctors' and other healthcare personnel use of time and resources are not used in an optimal way.

    The purpose of this thesis is to investigate and compare the different evaluation models in usability that can also evaluate time efficiency in an information system's user interface. First I will make a theoretical review of evaluation models to find one or more suitable evaluation models to measure time efficiency in usability. Then to try this or these evaluation models in a practical case. This is to see if the theoretical evaluation models have the ability to display time that can be saved in the usability of the health-related information systems.

    After comparison and evaluation of different evaluation models for usability, it becomes clear that there are several evaluation models that can be used in different ways to evaluate the time efficiency in usability.

    The results from this study show that there are opportunities to save time in health care related information systems.

  • 29.
    Ekman, Elin
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Hansson, Maria
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Gratification by Gamification: Gamification som medel för att skapa en användbar applikation för synpunktshantering2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    It is challenging to motivate usage of IT services provided by government or public administration since the usage of such services is based on voluntariness. One way to incentivize usage is by making such services fun to use, which can be done by using gamification. Gamification is game-like elements in an otherwise non-game like service. This study aims to describe how gamification, from a usability perspective, can be used in a citizen report application. The strategy used in this study is design and creation where we develop an IT artefact that constitute a prototype. Hence, the method prototyping is used. Furthermore, usability is considered while developing this prototype. The scientific contribution of this study is the prototype itself, and insights on how to use gamification as a vehicle for usability. Two versions of the prototype were developed before tested by five focus groups, which added up to a total of 37 respondents. The focus groups answered a questionnaire and participated in a semi-structured group interview. The result of this was evaluated and used to improve the prototype and to find suggestions of how to implement gamification in the application. Our findings show that gamification can be implemented in the application and should be so by using a point system where the points can be cashed in for a reward of some sort. To counteract risks of vandalism the points should be handed out to the user after the suggestion in the report is considered and validated by the public administration providing the service. Gamification should be implemented to create satisfaction regarding usability. However, this study finds that accommodation of efficiency and effectiveness needs should be prioritized before satisfactory needs are implemented in the application.

  • 30.
    Eljas, Kalle
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Johansson, Dan
    Dalarna University, School of Technology and Business Studies, Information Systems.
    En jämförelse av molnbaserade realtidsanalystjänster: Skillnader i användbarhet mellan multi-tenant och single-tenant arkitekturer2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Internet of Things is a collective term for a development which means that different types of units can be equipped with sensors and computer chips that are connected to the internet. An increased amount of data results in an increased demand for solutions that can store, track, analyze and process data. One way to solve this is to use cloud-based real-time analytics. Multi-tenant and single-tenant are two types of architectures for cloud-based real-time analytics services, which can be used to solve the problems that come with handling the increased data volumes. These architectures differ in terms of complexity of the development.

    In this report Azure Stream Analytics represents multi-tenant architecture while HDInsight/ Storm represent single-tenant architecture.

    In order to compare these different architectures, we have evaluated them by making use of three usability criteria: effectiveness, efficiency and user satisfaction. Based on these criteria, we wanted answers to the following questions:

    • What similarities and differences can we see in development times?

    • Can we identify differences in functionality?

    • What do developers think about the various analysis services?

    We have used a design and creation strategy to develop two artifacts. Then we collected data from the development using multiple data collection methods. We used observations to document how we worked with the development of the analytical services, and to measure development times and identify differences in functionality. We have also used questionnaires to find out what users thought of the real-time analysis services.

    The Proof of Concept prototypes consisted of two artifacts, one for Azure Stream Analytics and one for HDInsight/Storm. We evaluated them by performing five different scenarios, each of them had 2-5 different tasks. We simulated a data stream by creating an application that continuously generated random data that we analyzed with the two real-time analysis services.

    We came to the conclusion that Azure Stream analytics was initially more useful than HDInsight/Storm but the differences decreased gradually. Azure Stream Analytics was easier to work with during the simpler analyzes but HDInsight/Storm had a wider choice of functionality.

  • 31.
    Elmi, Mohamed
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Johansson, Linus
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Gamification för peer formativ feedback: En fallstudie om hur gamification kan motivera studenter vid systemvetenskapliga programmet att ge varandra feedback.2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study is to find out what would motivate students to use a gamified platform to give each other formative feedback.

    The study is designed as a case study where the starting point of the study is the students' need for a possible common platform to facilitate each other's assistance in programming courses. But the study and subsequent results can also be applied to other courses. The use of both qualitative and quantitative data collection methods has been conducted, in the form of interviews and surveys as well as testing of a gamified platform.

    Since the collected data is of qualitative and quantitative nature, a mixture of thematic analysis to the qualitative data and a quantitative data analysis for the remaining quantitative data was also used. We have also evaluated a gamified platform against an existing framework.

    The literature studies are the basis for the definitions of the central concept of the study. The results of this study contribute to justifying whether a gamified platform is something that the students would like to see and use. Based on the students' attitude towards a gamified platform, a list of requirements has also been worked out.

    Something that has emerged from this study is that students are not motivated by a monetary reward. Instead, the motivation revolves around the ability to verify the knowledge for themselves and to take advantage of the opportunity to show off your skills.

  • 32.
    Emretsson, Emelie
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Clean coding i team: En fallstudie om hur ett team går tillväga för att etablera ettgemensamt tankesätt som grundas i Clean codes riktlinjer2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Many of todays systems are made of code bases with low readability which leads to low

    maintainability. One reason to this is that developers of the system have different experience and

    knowledge in how to write code. When code is written in totally different ways it can create problems

    as the system grows and becomes more complex.

    Since 2015, Nethouse in Borlänge has managed a system called TRAP (Transportstyrelsens

    Administrative Process System). TRAP is built with different techniques and during the

    maintainability process a lot of problems has occured because of that. The technique in TRAP is about

    to be lifted and by doing this one part of the goal is to create a code base which is more easy to read

    and maintain compared to todays code base. To achieve this goal the plan is to establish a common

    mindset in the team. A common mindset which is based in a set of guidelines called Clean code.

    The purpose of this study is to describe how a team is working to establish a common mindset based

    in the guidelines of Clean code and to describe important factors to consider in this situation.

    Two research questions was used to achieve the purpose of this study:

    How is the team working today to establish a common mindset?

    Which factors can be considered as important when a common mindset is about to establish?

    A case study with the help of interviews and questionnaries was conducted to answer these two

    questions.

    The result shows that the team is using pair programming, mob programming and also code review to

    establish a common mindset. The result also shows that the four factors mutual trust, mutual

    performance monitoring, closed loop communication and method are more important to consider in

    this situation.

  • 33.
    Engström, Malin
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Sandberg, Hanna
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Riktlinjer för skapande av virtuell miljö med hjälp av Unmanned Aircraft System: arbetning av data för marknadsföring med möjlighet till beräkning av markyta och landmassa.2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Unmanned Aircraft Systems (UAS) is a collective term for unmanned airborne vehicles and the systems that belong to the application. NCC has a desire to be able to create 3D models out of data coming from the UAS to perform marketing and calculations based on the same material. The combination of processing to be performed on the same material creates problems by requiring different software in the development process and these handles different file formats. Work on UAS causes errors which need not be taken into account when surveying on the ground. These sources of error may be differences in height and jitter in the UAV. There is a desire for the possibility to create virtual environments or panoramic images to show speculators upcoming builds and their actual results, this also creates a problem when there is yet another software to be managed to achieve the final result. At the time this study was conducted, there was no method or guidelines for preparing materials to carry out work in this combination. Our work was to study whether it was possible to create a method for this work as the company may apply. This was conducted through a qualitative study with different data collection methods, testing, and software. The results of the study show that the application that was used requires knowledge and computing power to perform the calculations. The tests carried out have been done so under limited conditions and further tests have not been carried out when the need existed. This leads to that a method is not going to produce under these circumstances. Instead, work has resulted in some general guidelines for working with UAS and the production of virtual environments.

  • 34.
    Ericsson, Fredrik
    et al.
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Avdic, Anders
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Information technology and knowledge acquisition in manufacturing companies: a Scandinavian perspective2002In: Knowledge management in the sociotechnical world: the graffiti continues / [ed] Elayne Coakes, Dianne Willis, Steve Clarke, New York: Springer-Verlag New York , 2002, p. 121-135Chapter in book (Other academic)
  • 35.
    Ericsson, Fredrik
    et al.
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Avdic, Anders
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Knowledge management systems acceptance2009In: Encyclopedia of information science and technology / [ed] Mehdi Khosrow-Pour, Hershey, PA: IGI , 2009, 2, p. 2368-2372Chapter in book (Other academic)
    Abstract [en]

    Knowledge management is a set of systematic actions that organizations can take to obtain the greatest value from the knowledge available to it (Davenport & Prusak, 1998). Systematic means that knowledge management is made up of intentional actions in an organizational context. Value means that knowledge management is measured according to how knowledge management projects contribute to increased organizational ability (see for example Prieto & Gutiérrez, 2001; see Goldkuhl & Braf, 2002, on the subject of organizational ability). The motivation for knowledge management is that the key to competitive advantage for organizations in today’s business world is organizations’ ability to manage knowledge (Nonaka & Takeuchi, 1995; Davenport & Prusak, 1998). Knowledge management as an intentional and value-adding action is not easy to accomplish in practice (Scarbrough & Swan, 1999). Scarbrough and Swan (1999) present several case studies in knowledge management, successful and unsuccessful in their respective knowledge management projects. A major point and lessons learned from the case studies is that prevalent approaches in knowledge management overstate technology and understate how technology is implemented and applied. To succeed with knowledge management, encompassing development of information technology-based information system, some requirements have to be fulfilled. An important aspect in the development process is system acceptance. Implementation is at large a process of acceptance. Implementation is the process where the system becomes an integrated part of the users’ or workers’ work practice. Therefore implementation is essential to make a knowledge management project successful in order attain an increased organizational ability and to succeed with knowledge management.

  • 36.
    Ericsson, Fredrik
    et al.
    Örebro universitet, Institutionen för ekonomi, statistik och informatik.
    Avdic, Anders
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Knowledge management systems acceptance2003In: Knowledge management: current issues and challenges / [ed] Elayne Coakes, Hershey, PA: IRM Press , 2003, p. 39-51Chapter in book (Other academic)
  • 37.
    Ericsson, Fredrik
    et al.
    Örebro universitet, Institutionen för ekonomi, statistik och informatik.
    Avdic, Anders
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Knowledge management systems acceptance2002In: Issues and trends of information technology management in contemporary organizations: vol 1 / [ed] Mehdi Khosrow-Pour, Hershey, PA: Idea Group Publishing , 2002Conference paper (Other academic)
  • 38.
    Eriksson Asp, Tova
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Propagation of traditional media publications in social media: A network analysis approach2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Social media is a vast, fluctuant domain that is difficult to grasp, overlook and explain. It is important in our daily lives as well as for organisations, such as traditional media. Traditional media is moving from analogue news propagation to propagating news online, where social media plays a significant role. This study contributes to the understanding of traditional media propagation in social media, through quantitative and network analysis of articles’ spread in social media. The study also contributes to refining social media network analysis methodology, from the perspective of traditional media propagation in social media. The study is conducted as a survey where web documents of social media posts were collected and analysed. The scope of the study were Swedish traditional media. Two analysis methods were used: a quantitative statistical analysis of the propagation of articles and a network analysis comparing the usefulness of two common network analysis metrics: indegree centrality and PageRank. The results show that an overall of 22,34% of traditional media articles in this study, were propagated in social media. The findings include what categories of articles are most propagated on different social media platforms. Different kinds of newspapers were also compared, and variances were found. Local press articles were more propagated on Facebook than on Twitter, in opposite to national press that were more propagated on Twitter than on Facebook. Indegree centrality was found to be the most useful metric for examining traditional media propagation amongst Swedish newspapers, when compared to PageRank. Lack of cross-platform research in social media is pointed at, since this study identifies a prominent need for evolving cross-platform social media research.

  • 39.
    Eriksson, René
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Gustafsson, Daniel
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Prioriterade kriterier av redaktörer och utvecklare i ett content management system: En fallstudie om att välja content management system2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Information management on the Internet is a growing phenomenon. One way for companies and organizations to get information on the internet is through websites. For content management and webpage development, you can use the content management system. Such systems simplify information management on the website's various web pages. There are a wealth of CMS and the CMS support different features.

    This study is conducted as a case study in which the case being studied are criteria for choosing CMS. Data has been collected through surveys and document studies. Criteria’s have been identified and prioritized using the MoSCoW prioritization method by editors and developers working with CMS. Priority criteria have been compiled and a selection of CMS tools has been evaluated against the criteria’s.

    Based on the collected data from questionnaires, a priority scheme was drawn up. It is clear that some criteria are more important than others for editors and developers. The document study also showed that the selection of CMS evaluated met the majority of criteria.

  • 40.
    Essmander, Fredrik
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Dadvar, Allan
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Fördelar och nackdelar med att använda automatiserat GUI-test: En beskrivande fallstudie2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Automation in the testing industry is becoming increasingly relevant, considering manual testing of software has a lot of weaknesses. This study therefore describes the advantages and disadvantages of using automated GUI tests and analyzes these based on the categories, cost, quality and time.

    In order to answer the purpose and question for this study, five interviews have been conducted with an IT consulting company where testers, test leaders, managers and sales representatives have participated in the study. An extensive literature study has also been conducted to see what pros and cons of using automated GUI tests in previous research. This study shows that it is an advantage to use automated GUI testing in management but a disadvantage to use it early in a development project. It is also very clear that all the advantages and disadvantages move around three factors, such as the time, quality and cost that this study has been confined to. It also turns out that programming skills are required to enable an activity to use automated GUI testing. Proposals for further research are to further define and compare the advantages and disadvantages of using automated GUI tests in development projects and in management projects and then compare them to each other.

  • 41.
    Essmander, Fredrik
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Dadvar, Allan
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Fördelar och nackdelar med att använda automatiserat GUI-test: En beskrivande fallstudie2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Automation in the testing industry is becoming increasingly relevant, considering manual testing of software has a lot of weaknesses. This study therefore describes the advantages and disadvantages of using automated GUI tests and analyzes these based on the categories, cost, quality and time.

    In order to answer the purpose and question for this study, five interviews have been conducted with an IT consulting company where testers, test leaders, managers and sales representatives have participated in the study. An extensive literature study has also been conducted to see what pros and cons of using automated GUI tests in previous research. This study shows that it is an advantage to use automated GUI testing in management but a disadvantage to use it early in a development project. It is also very clear that all the advantages and disadvantages move around three factors, such as the time, quality and cost that this study has been confined to. It also turns out that programming skills are required to enable an activity to use automated GUI testing. Proposals for further research are to further define and compare the advantages and disadvantages of using automated GUI tests in development projects and in management projects and then compare them to each other.

  • 42.
    Fakih, Israa
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Göstasson, Christilinda
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Upplevda problem med projektstyrningsmetoden Scrum i systemutvecklingsprojekt: En studie av Scrums-relaterade problem hos IT- företag i Borlängeregion2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Många projekt misslyckas och en av anledningarna är dålig styrning av projektet i allmänhet och inom IT branschen i synnerhet. Baserad på kritik av de traditionella metoderna under de senaste åren, så har det uppkommit flera lättrörliga metoder som kallas Agila metoder. Scrum är den mest kända Agila metoden som används idag. Metoden lovar goda resultat, men i en artikel ur tidningen Computer Sweden (feb 2009) står det ”siffror visar att nio av tio Scrumprojekt misslyckas”. Artikeln triggade vårt intresse av att ta reda på vilka problem specifika för Scrum som många har kritiserat och valde därför att rikta in vår studie mot detta.

    Uppsatsen syftar till att undersöka om lokala IT-företag i Borlänge, Headlight, Sogeti ochstatliga nätkapacitetleverantören Trafikverket ICT lider av det allmänna problem som de andra Scrumanvändarna upplever i samband med användningen av metoden. Denna uppsats har fokus på fyra problemområden: bristfällig dokumentation, sämre effektivitet i arbetsprocessen, sämre effektivitet i arbetsprocessen i stora projekt samt bristande stöd för utvärdering. För vår studie har litteraturstudier och intervjuer genomförts. Intervjuserier gjordes på elva personer hos våra fallföretag. Målgruppen för våra intervjuer är Product Owner (PO) ScrumMaster (SM) och utvecklare. Vi kan efter genomförd studie dra slutsatsen att de allmänna upplevda problem som de andra Scrumanvändaren upplever har vi även kunnat identifiera hos våra fallföretag. Resultaten har bekräftats med insamlade data och vår teoretiska ram. I diskussionen presenterar vi rekommendationer för att undvik relaterade problem med Scrum.

  • 43.
    Fredriksson, Jonas
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Långberg, Andreas
    Dalarna University, School of Technology and Business Studies, Information Systems.
    En beskrivning av informationsmiljö därdatumstyrda förhållanden råder: En fallstudie av en myndighet och dess informationsmiljö med rättsakter2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In this study a case study was conducted at the Transport Agency. The government agency is seeking better alternatives to its current ways of keeping track of important dates stated in legal documents. The agency wants to explore the possibility for an IT-solution for keeping track on those dates. In the case study change analysis was conducted on the vehicle type approval process. Qualitative interviews were conducted with a section manager, vehicle type and component approvers, and with a system administrator and a system manager at the Transport Agency in Borlänge. The study describes an information environment in an organization in which date-controlled conditions apply and challenges with such an environment.The study also provides a proposal for designing an IT-solution for such an environment.

    The result that emerged showed that the information environment in terms of the legal documents and the institutions’ (EU and UNECE) websites where they are distributed is challenging for keeping track on dates. The challenges of the websites are that they are limited and complicated in terms of information search. The challenges with the legal documents are that date-controlled conditions apply. In other words, the dates themselves determine which dates and what applies and not. The legal documents are also many, retroactive, refer to each other and contain regulations for different kinds of areas, which makes difficult to find the relevant dates. The design proposal that emerged was made based on the existing IT environment at the Transport Agency. It was proposed that important key concepts are identified, categorized and realized in a database with searchability on the most important common concepts as denominators, and that it the information conforms with E-message. The developed database was based on date, date type, vehicle category, legal document, minor version and other info. A web interface was created in ASP.NET and C # for access to the database, with the message that a webbbased IT-solution should be considered.

  • 44.
    Glad, Therese
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Informationsförvaltning inom en stor organisation: En fallstudie på Trafikverket2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study aims to investigate how large organizations can work with information management by examining an organization's existing information management, and investigate possible future proposals to information management. Furthermore, the study aims to investigate how an organization can establish a clear direction, collaboration, management and responsibilities and roles regarding information management.

    This study is qualitative, where data collection occurs through document studies and interviews. The study is conducted by an abductive research approach and the study is a normative case study as the study's goal is to provide guidance and propose measures to the case that the collaboration partner has asked me to study. The case in this study is a typical instance, because the result will be representative of more than the study's collaboration partner, such as other large organizations with similar cases concerning information management.

    To collect theory to the study I conducted literature reviews on topics that are relevant to the purpose of the study: Information management, Business Intelligence, Data Warehouse and its architecture, as well as Business Intelligence Competency Center.

    This study contributes with practical knowledge, because the study provides answers to practical problems the collaboration partner has expressed within the non-operated information management, and this study contributes with suggestions for future information management. The suggestions involve a centralized Data Warehouse and the development of a function that handles information management, and disseminate the governance of information management throughout the organization.

  • 45.
    Grönlund, Åke
    et al.
    Örebro universitet, Institutionen för ekonomi, statistik och informatik.
    Andersson, Annika
    Örebro universitet, Institutionen för ekonomi, statistik och informatik.
    Hatakka, Mathias
    Dalarna University, School of Technology and Business Studies, Information Systems. Örebro universitet, Handelshögskolan vid Örebro universitet.
    Mobile technologies for development – a comparative study on challenges2008In: Proceedings of Sig GlobDev Workshop Paris 2008, Paris: AIS SIG GLobal Development , 2008Conference paper (Refereed)
    Abstract [en]

    This paper compares and analyzes three cases where mobile technology is developed and used for everyday learning in developing countries. Preliminary results from field studies and tests are presented and analyzed in terms of the technical, professional, social, cultural and organizational challenges involved in development. In Bangladesh Virtual Classroom SMS is used together with TV to make education interactive. The eduPhone project develops a system and a method for delivering everyday “situated education”, such as emergency medical advice, to people lacking access to such services. The Agricultural Market Information System project disseminates information to improve local agricultural markets and, in particular, supporting small farmers, by mobile phones. The paper reports the cases and findings from investigations and tests, including field studies, laboratory and field tests, and experiences from implementation. We find that technical challenges are not great and in most cases concern innovativeness of application rather than access, use and usability; e-readiness among people is higher than often reported. The main problems lie in organizational challenges – developing a sustainable business model and reorganizing processes consequently – and social and cultural challenges such as local power structures and professional traditions.

  • 46.
    Grönlund, Åke
    et al.
    Örebro universitet, Institutionen för ekonomi, statistik och informatik.
    Hatakka, Mathias
    Dalarna University, School of Technology and Business Studies, Information Systems. Örebro universitet, Handelshögskolan vid Örebro universitet.
    Ask, Andreas
    Örebro universitet, Institutionen för ekonomi, statistik och informatik.
    Inclusion in the e-service society: investigating administrative literacy requirements for using e-services2007In: Electronic government: 6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007. Proceedings / [ed] Maria A.Wimmer, Jochen Scholl, Åke Grönlund, Berlin: Springer , 2007, p. 216-227Conference paper (Refereed)
    Abstract [en]

    This paper investigates potential changes in requirements for "administrative literacy" - knowledge and skills required from citizens - when manual services are replaced by electronic ones. Do requirements increase, decrease or change qualitatively? We compare manual and electronic versions of ten commonly used services. The needs for knowledge and skills, content and procedures were considerably less for the e-services in eight out of ten cases; however, in complicated services there may rather be a change of skills, e.g. replacing verbal skills with skill in searching for information online. E-services relieve the user of some requirements; hence one obstacle for inclusion is reduced. However, we also found problems with the e-services implying that design of e-services should be informed by the kind of measure we have used as it is of great importance for inclusion in the e-society. © Springer-Verlag Berlin Heidelberg 2007.

  • 47.
    Gustafsson, Jesper
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Knutsby, Viktor
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Tillit och misstro till molntjänster: Identifiering av vilka kriterier som skapar tillit till molntjänster2014Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Cloud Computing means the possibility to use computer power and IT-resources through internet. The use of cloud computing have rapidly increased the last few years. The opportunities it brings has led to challenges in trust to Cloud services by enabling new form of relations between customer and suppliers. Nowadays, trust in Cloud services is a problem for customers such as microenterprises, small and medium business.

    Our thesis work seeks to describe microenterprises, small and medium business’s trust and distrust to Cloud services and identify which criteria contributes to this. The result shows that is hard to clearly define trust and distrust in business, as their situations and activities differ from one another. Thanks to out literature review combined with the interviews we’ve conducted, we have created a good understanding of what contributes to trust and distrust in Cloud services. Based on our thesis work, we’ve compiled a conceptual model that describes trust and distrust in Cloud services.

  • 48.
    Hagman, Tobias
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Clean Code vs Dirty Code: Ett fältexperiment för att förklara hur Clean Code påverkar kodförståelse2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Summary: Big and complex codebases with inadequate understandability, is a problem which is becoming more common among companies today. Inadequate understandability leads to bigger time requirements when maintaining code, which means increased costs for a company. Clean Code is according to some people the solution to this problem. Clean Code is a collection of guidelines and principles for how to write code which is easy to understand and maintain. A gap of knowledge was identified, as there is little empirical data that investigates how Clean Code affects understandability. This lead to the following the question: How is the understandability affected when modifying source code which has been refactored according to the Clean Code principles regarding names and functions? In order to investigate how Clean Code affects understandability, a field experiment was conducted in collaboration with the company CGM Lab Scandinavia in Borlänge. In the field experiment data in the form of time and experienced understandability was collected and analyzed.The result of this study doesn’t show any clear signs of immediate improvements or worsening when it comes to understandability. This is because even though all participants prefer Clean Code, this doesn’t show in the measured time of the experiment. This leads me to the conclusion that the effects of Clean Code aren’t immediate, since developers hasn’t been able to adapt to Clean Code, and therefore are not able to utilize its benefits properly. This study gives a hint of the potential Clean Code has to improve understandability

  • 49.
    Hallin, Erik
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Fehrm, Mikael
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Störningsinformation i tågtrafiken: Attityder bland resenärer och tågbolag till störningsinformation och tjänster för sådan information2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    When booking a trip along the railway through several train operators it is not uncommon

    that information about possible disruptions along the railway (that can change or cancel

    the booked trip) are not relayed to the passengers. Today, research on rail traffic in

    Sweden is limited. It is unclear how satisfied customers are with the quality of the

    information they receive during their trip (if they get it at all), including with respect to

    disruptions. Our partners have identified what they believe is a need among train

    operators, which is a service for disruption information to travelers. In addition to

    confirming that there is a need for such a service, we have an interest to investigate how

    such a service might look like and what the users want. Our research has shown that

    passengers are not satisfied with either the amount of information about disturbances or

    how often they get it. Along with KnowitBorlänge, we have come up with a proposed

    solution that uses already existing technologies to create a portal for an efficient way to

    get the interference information to travelers.

  • 50.
    Hatakka, Mathias
    Dalarna University, School of Technology and Business Studies, Information Systems. Örebro universitet, Handelshögskolan vid Örebro universitet.
    Build it and they will come?: Inhibiting factors for reuse of open content in developing countries2009In: Electronic Journal of Information Systems in Developing Countries, ISSN 1681-4835, E-ISSN 1681-4835, Vol. 37, no 5, p. 1-16Article in journal (Refereed)
    Abstract [en]

    Open content has the potential to change the playing field when it comes to every individual’s right to education. Development of new course content is both expensive and time consuming and open content can help educational organizations to deal with these problems by offering free-to-use educational resources. Despite the benefits of open content the usage is very low in developing countries and understanding why content developers choose not to use open content is the first step towards finding a solution to the problem. Which inhibiting factors for reuse do content developers in developing countries experience with open content? To answer the question interviews, questionnaires and observations have been made with content developers from Bangladesh, Sri Lanka and from UNESCO Open Training Platform. Findings show that many of the inhibiting factors with reuse of open content do not necessarily relate to the actual content. Educational rules and regulations, lack of infrastructure, teaching practices and traditions etc. are major obstacles that need to be overcome if the usage of open content should increase.

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