A report by Svensk Näringsliv (2010) describes that entities already today and in the near
future are facing the greatest amount of retirements in Swedish history. A major challenge the
companies will face is the retirements of people born during the 1940s; their retirement
enables companies face major challenges, particularly the successful implementation of a
successful generation. The people who retire during his working life developed a knowledge
that many organizations are founded upon. A large part of this knowledge must be transferred
to organizations to continue to be effective on the market. The purpose of this study was to
gain a deeper understanding of the importance of leadership regarding knowledge transfer in
an organization, and to provide practical tools to managers and employees in order to avoid
losing valuable knowledge in a generation.
The industrial Company LEAX's have identified a problem in the transfer key knowledge due
to the change of generation. Their desire was to get help with practical tools, how to think and
act to mitigate the knowledge gap that may arise. To investigate this, and fulfill the purpose of
this study, interviews were conducted with four production managers, four employees who
are expected to share knowledge and three employees are expected to embrace knowledge.
Before the interviews were conducted, we did get knowledge in the subject mentioned above
by reading some the theory of knowledge, knowledge management and leadership. We started
in our theory section to sort out the concept knowledge since the concept of knowledge has a
broad significance and can be defined differently depending whether it is an individual or
organizational. Nonaka and Takeuchi (1995) makes a simplified picture of knowledge as an
iceberg, where the explicit knowledge is termed as the top. Clearly visible above the surface
of the water, it is easy to discover and absorb. Hidden under water is an invisible knowledge
that is difficult to detect, called implicit or tacit knowledge. This knowledge forms a huge part
of the iceberg, and thus becomes important to preserve. To understand what knowledge
means, organizations need to identify what kind of knowledge that needs to be transmitted for
the transfer of knowledge to be successful (Jonsson, 2012). But even though organizations do
this, the management also needs to understand that knowledge is a strategic matter that can be
seen as a process that involves employees. In this study, we have investigated how leaders can
create motivation, commitment and resources for employees to want to participate and
contribute to knowledge transfer. To try to understand how knowledge is transmitted in an
organization, we have used the Nonaka and Takeuchi (1995) SECI model. The model is based
on the interaction between the tacit and explicit knowledge, which occurs in four processes.
We have developed these processes to a custom model that includes institutional,
organizational and cognitive factors. Based on these factors, we have created practical
suggestions on how leaders together with employees can plan the transfer of knowledge.
These practical proposals will benefit both individual and organizational development, and
helps to mitigate the brain drain in the generation change. One of the practical examples we
designed is a skill profile, which is a tool for organizations to identify the knowledge of the
employees, which makes knowledge visible. Knowledge that may be lost. Competence profile
together with our model can be applied to similar companies, but also organizations working
in other industries. As this competence profile was developed for the requirements contained
in the relevant company, it is possible to adapt for other activities.