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  • 101.
    Diakopoulou, Spyridoula- Pavlina
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Photographic Representations of a Tourism Destination: A case study of Greenland2018Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Purpose

    – The purpose of this study is to analyse Greenland’s destination image represented in tourism promotional materials. The research object is the photographs included in Greenland’s official website, Visit Greenland, which indicate the way that national DMO represent the destination.

    Design/Methodology/Approach

    – Qualitative research approach that includes content method of visual analysis was used to seek an understanding of visual representation through images that are depicted in the official website of Greenland. A total of 415 photographs was examined, in accordance to the special attributes and objects that illustrate the destination image of Greenland, in order to analyse and interpret their meanings.

    Findings

    – After analysing the photographs included in Greenland’s official website, it was found that the national DMO mostly promotes the natural-based attributes of Greenland, the absence of human, the placement of Greenland’s culture as a secondary promotional characteristic, and the promotion of unsullied landscapes.

    Limitations/Implications

    – Apart from the limitations of a case study concerning objectivity and applicability of the results, this study has also context limitation. The promotion of the destination from the National DMO was taken into consideration, excluding other tour operators, in addition to the non-disclosure of user-generated content.

    Originality/Value

    – This study contributes to tourism literature on DMOs image representation of the Arctic regions that rarely have been conducted. Findings may represent a mutually beneficially outcome of both national DMOs and tour operators as well as create a basis for further research on the promotional strategies of Greenland.

  • 102.
    Dobers, Peter
    et al.
    Södertörns högskola.
    Stier, Jonas
    Dalarna University, School of Humanities and Media Studies.
    Quadruple Helix Co-creation in SSH: Experiences, considerations, lessons learned in a pan-European study in 12 countries2018In: Book of papers, 2018Conference paper (Refereed)
  • 103.
    Donnerstål, Linn
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Sjödin, Lisa
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Kollektivt lärande: En kvalitativ studie om hur kollektivt lärande uppstår samt ledarskapets betydelse för det kollektiva lärandet vid en statlig myndighet2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Organizations are dependent on the employees' unique knowledge, which has come to be regarded as the most important strategic resource. Knowledge is also important for organizations' success and competitiveness. To maintain competitive advantage, it is important to create successful learning opportunities that encourage both individual and collective learning. This study aims to describe and analyse how collective learning arises and the importance of leadership for collective learning. The theoretical frame is based on theories about what prerequisites are required for collective learning and the importance of leadership. The survey's empirical data has been obtained through semi-structured interviews with three employees and three leaders at a development department at a government agency in central Sweden. The study's results have been analysed in relation to the theoretical frame. The study's conclusions are that collective learning has the potential to arise through dialogue and reflection in group meetings, through close relationships and via digital documentation. The activities that leaders create and have the potential for collective learning are; planned activities such as departmental days that enable joint exercises, knowledge forums and common lunches. Furthermore, leaders create the prerequisites by building relationships with their employees and encouraging employees to collaborate by stating cooperation as a pay criterion.

  • 104.
    Drufva, Jonas
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Hell, Erik
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Policys – papper i en pärm eller en del av organisationskulturen?2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Detta examensarbete har sitt fokus på organisationskultur och policydokument i en offentlig

    organisation. Syftet för den undersökning som utfördes var att öka förståelsen för relationen

    mellan organisationskultur och policydokument samt att undersöka vilken betydelse

    policydokument och organisationskultur har för personalen. Vår ambition var att undersöka

    hur personalens förhållningssätt till policydokument är, om policydokumenten är en del utav

    deras organisationskultur, hur kulturen kommer till uttryck på deras arbetsplats samt hur den

    undersökta enheten arbetar med policydokument. Resultatet av undersökningen visar på att

    det inte finns ett aktivt arbete med policydokument. Policys är någonting man använder sig

    utav vid uppkomna situationer och detaljkunskapen om dessa policydokument var bristfällig

    hos respondenterna. De visste vart dessa dokument fanns att tillgå men inte vad själva

    dokumenten innefattade. Den tidigare erfarenheten av implementeringen av policys var

    negativ bland medarbetarna. Den erfarenheten som de flesta utav respondenterna talade om

    var en specifik personalpolicy. Denna policy hade en tidigare chef försökt implementera och

    denna implementering hade skett på ett bristande sätt men är till viss del ändå levande i

    verksamheten. En annan del av resultatet visade att det fanns en stark organisationskultur som

    präglades utav en familjär känsla och en positiv attityd. Resultatet visar att det fanns stark

    organisationskultur men även starka subgrupper inom enheten. Utifrån det som framkom

    under denna undersökning så har vi skapat rekommendationer. Dessa rekommendationer utgår

    ifrån hur vi anser att Städservice kan arbeta med policys på ett strukturerat sätt samt hur de

    kan lyfta fram det positiva som de redan gör.

  • 105.
    Duk, Perla
    et al.
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Drougge, Kristofer
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Managerial Perceptions about Service Innovation in Hotels: Case Study, Sweden2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Nowadays, competition is fierce in the hotel industry. The fast development in technology is followed by a permanent battle to keep adequate level of competitive advantage. Innovation seems to be one of the most suitable solutions in the service sector. This is of interest due to the consistent and apparent interconnection between innovation and successful performance found in earlier research. However, in order to achieve successful market performance, it is necessary to have an effective management strategy of service innovation. This factor and the gap in knowledge found in research about innovation in the hospitality industry is the starting point for this research paper where the purpose is to gain understanding about managerial perception of service innovation and enlighten service innovation influence over market performance. In-depth interviews with hotel managers in Sweden were conducted, about their perception of service innovation first, then its influence over market performance. Results reveal that service innovation offers opportunities for hotels to be competitive, although there is a lack of specific strategies. Service innovation, due to its diverse aspects is perceived as complex, particularly referring to technology. It is important to recognize technology as a factor arising from the outside environment and how it influences service innovation and later market performance. Through the developing of strategy for service innovation hotels can improve market performance and stay competitive. The study contributes to increase knowledge and understanding of different managerial perceptions of service innovation and its influences over market performance in the hotel industry.

  • 106.
    Dunand, Fanny
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Factors influencing the length of stay of international tourists: Case study of Venice and its lagoon2014Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The length of stay is an important decision during the tourist holiday planning, because it is linked to the allocated budget and the choice of type of accommodation. Moreover, it is an important element for tourism demand because it induces both the experienced actions and activities and consequently, the money spent at the destination.

    Nowadays, tourists tend to travel several times during the year but for shorter time. This study aims to investigate the factors influencing the length of stay of international tourists visiting Venice, Italy. Venice has to deal with major issues caused by the significant growth of tourism such as tourists overcrowding, the high number of day-trippers and the decline of the population. The results from this study may contribute to solve the problems that Venice is facing. It could assist the destination marketers in identifying and targeting overnight tourists presenting the longest length of stay. Thereby, it would favour higher rate of occupancy in accommodations and higher tourism earnings.

    A quantitative method is chosen for this study based on an empirical model using an OLS (Ordinary Least Square) regression. This study is carried out by using secondary data collected by an Italian consulting firm between January 2012 and January 2013. The model includes the factors that have been identified from literature, for instance the tourists’ profile (such as age and occupation) and some trips characteristics (such as package and size group). Some factors have stronger effects than others; although, empirical findings demonstrate that each variable does influence the length of stay. The findings indicate that the available time of tourists, their budget and distance between residence and holiday’s destination are also relevant factors influencing the duration of stay.

  • 107.
    Ekman, Julia
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Finding the right Volunteer for Event organisers: A comparison between Volunteering to a music event and a ski event in Dalarna, Sweden2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    When organising events volunteer participation is very important. The volunteers make the

    machinery of the events go around and without them the experiences of the visitors might suffer.

    When volunteering a person gives up their spare time in order to work for free. It takes a special

    kind of commitment to make such a sacrifice. Therefore it is very important to get the right

    people engaged as volunteers and this is a challenge for every event manager.

    The aim of this thesis is to describe and compare the socio-demographic profiles of

    people volunteering as well as their motives for volunteering at the Peace & Love music event

    and Falun2015, the Ski World Championship. During the International World Ski

    Championship, Falun2015 and the music festival Peace and Love there were many volunteers

    active. These events are very different but they still have a lot of similarities; they are time

    restricted, local to the area of Dalarna in central Sweden and they cater to people with special

    interests.

    The data has been collected through questionnaires handed out at the events. The data

    from the Peace & Love festival is secondary and the data from Falun2015 has been collected and

    analysed for this thesis specifically. It was found that in general the volunteers at Peace & Love

    are younger whilst the age distribution amongst the Falun2015 volunteers is quite equally

    distributed. This can later be reflected in the income level and the educational level, arguing that

    younger people might increase these levels later in life. The top three motivations for

    volunteering are very similar, this indicates that it is the personal interest that dictates which

    event a volunteer engages in.

    This thesis will help event managers reach out to the right population segment that fits the event

    at hand. Further research should be done on weather the adaptation of focusing volunteer

    recruitment to specific socio- and/or economic demographics has any influence on the number of

    volunteers signing up.

  • 108.
    Eldh, Ann Catrine
    Örebro universitet, Hälsovetenskapliga institutionen.
    Patient participation: what it is and what it is not2006Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    In general, patient participation is regarded as being informed and partaking in decision making regarding one’s care and treatment. This interpretation is common in legislation throughout the Western world and corresponding documents guiding health care professionals, as well as in scientific studies. Even though this understanding of the word participation can be traced to a growing emphasis on individuals’ autonomy in society and to certain dictionary defi nitions, there are other ways of understanding participation from a semantic point of view, and no trace of patients’ descriptions of what it is to participate can be found in these definitions.

    Hence, the aim of this dissertation was to understand patients’ experience of the phenomenon of patient participation. An additional aim was to understand patients’ experience of non-participation and to describe the conditions for patient participation and non-participation, in order to understand the prerequisites for patient participation.

    The dissertation comprises four papers. The philosophical ideas of Ricoeur provided a basis for the studies: how communication can present ways to understand and explain experiences of phenomena through phenomenological hermeneutics. The first and second studies involved a group of patients living with chronic heart failure. For the fi rst study, 10 patients were interviewed, with a narrative approach, about their experience of participation and non-participation, as defi ned by the participants. For the second study, 11 visits by three patients at a nurse-led outpatient clinic were observed, and consecutive interviews were performed with the patients and the nurses, investigating what they experience as patient participation and non-participation. A triangulation of data was performed to analyse the occurrence of the phenomena in the observed visits. For paper 3 and 4, a questionnaire was developed and distributed among a diverse group of people who had recent experience of being patients. The questionnaire comprised respondent’s description of what patient participation is, using items based on findings in Study 1, along with open-ended questions for additional aspects and general issues regarding situations in which the respondent had experienced patient participation and/or non-participation.

    The findings show additional aspects to patient participation: patient participation is being provided with information and knowledge in order for one to comprehend one’s body, disease, and treatment and to be able to take self-care actions based on the context and one’s values. Participation was also found to include providing the information and knowledge one has about the experience of illness and symptoms and of one’s situation. Participation occurs when being listened to and being recognised as an individual and a partner in the health care team. Non-participation, on the other hand, occurs when one is regarded as a symptom, a problem to be solved. To avoid non-participation, the information provided needs to be based on the individual’s need and with recognition of the patient’s knowledge and context.

    In conclusion, patient participation needs to be reconsidered in health care regulations and in clinical settings: patients’ defi nitions of participation, found to be close to the dictionaries’ description of sharing, should be recognised and opportunities provided for sharing knowledge and experience in two-way-communication.

  • 109.
    Eldh, Ann Catrine
    et al.
    Örebro universitet, Hälsovetenskapliga institutionen.
    Ehnfors, Margareta
    Örebro universitet, Institutionen för vårdvetenskap och omsorg.
    Ekman, Inger
    The Sahlgrenska Academy at Göteborg University, Faculty of Health and Caring Sciences, Institute of Nursing, Göteborg.
    The meaning of patient participation for patients and nurses at a nurse-led clinic for chronic heart failure2006In: European Journal of Cardiovascular Nursing, ISSN 1474-5151, E-ISSN 1873-1953, Vol. 5, no 1, p. 45-53Article in journal (Refereed)
    Abstract [en]

    BackgroundThe legislation of many Western countries emphasizes active patient participation. Patients with chronic heart failure (CHF), however, have experienced participation differently from the general interpretation of legal definitions. Education improves uptake of self-management strategies yet knowledge is lacking about support of patients' own resources in CHF.

    AimTo explore the phenomena of patient participation and non-participation as shown in patient visits to a nurse-led clinic for CHF and as experienced by the patients and nurses.

    MethodsData triangulation of field notes from participatory observations and texts from narrative interviews with the patients and assigned nurse specialists. Data were analyzed according to the phenomenological hermeneutic tradition.

    FindingsPatients' experience of participation and non-participation was interpreted as “Being responsible and accepting responsibility” and “Lacking an equal relationship while being controlled”, respectively. Nurses experienced patient participation as “Getting information and security to act” and patient non-participation as “Not accepting”.

    ConclusionConflicting values of patients and nurses, which were interpreted with respect to participation and non-participation, presumably might influence patient information and education negatively. The issue of participation should be raised as a means of attaining concordance and to facilitate patient participation with education specifically tailored to the individual patient's needs.

  • 110.
    Eldh, Ann Catrine
    et al.
    Örebro universitet, Hälsovetenskapliga institutionen.
    Ehnfors, Margareta
    Örebro universitet, Institutionen för vårdvetenskap och omsorg.
    Ekman, Inger
    The Sahlgrenska Academy at Göteborg University, Faculty of Health and Caring Sciences, Institute of Nursing, Göteborg.
    The phenomena of participation and non-participation in health care: experiences of patients attending a nurse-led clinic for chronic heart failure2004In: European Journal of Cardiovascular Nursing, ISSN 1474-5151, E-ISSN 1873-1953, Vol. 3, no 3, p. 239-246Article in journal (Refereed)
    Abstract [en]

    Background: Patient participation is stressed in the health care acts of many western countries yet a common definition of the concept is lacking. The understanding of experiences of patients with chronic heart failure (CHF) who attend nurse-led specialist clinics, a form of care suggested as beneficiary to this group, may promote a better understanding of participation. Aim: To investigate the meanings of participation and non-participation as experienced by patients living with CHF. Methods: Narrative interviews analysed in the phenomenological hermeneutic tradition inspired by Ricoeur where the interpretation is made in the hermeneutic circle, explaining and understanding the experienced phenomena. Findings: Participation was experienced as to “be confident”, “comprehend” and “seek and maintain a sense of control”. Non-participation was experienced as to “not understand”, “not be in control”, “lack a relationship” and “not be accountable”. The findings indicate that the experiences of participation and non-participation can change over time and phases of the disease and treatment. Conclusion: The study suggests an extended view on the concept of participation. Patients' experiences of participation in health care can vary and should therefore be an issue for dialogue between nurses and patients with CHF in nurse-led specialist clinics.

  • 111.
    Eldh, Ann Catrine
    et al.
    Örebro universitet, Hälsovetenskapliga institutionen.
    Ekman, Inger
    The Sahlgrenska Academy at Göteborg University, Faculty of Health and Caring Sciences, Institute of Nursing, Göteborg.
    Ehnfors, Margareta
    Örebro universitet, Institutionen för idrott och hälsa.
    Conditions for patient participation and non-participation in health care2006In: Nursing Ethics, ISSN 0969-7330, E-ISSN 1477-0989, Vol. 13, no 5, p. 503-514Article in journal (Refereed)
    Abstract [en]

    This study explored patients' experiences of participation and non-participation in their health care. A questionnaire-based survey method was used. Content analysis showed that conditions for patient participation occurred when information was provided not by using standard procedures but based on individual needs and accompanied by explanations, when the patient was regarded as an individual, when the patient's knowledge was recognized by staff, and when the patient made decisions based on knowledge and needs, or performed self-care. Thus, to provide conditions for true patient participation, professionals need to recognize each patient's unique knowledge and respect the individual's description of his or her situation rather than just inviting the person to participate in decision making.

  • 112.
    Eliasson, Anna
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    How animal parks are marketing themselves through an animal welfare perspective: Analysis of Sea World, Australia Zoo, Orsa Rovdjurspark and Sriracha Tiger Zoo2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Animal parks have for decades worked as a popular tourism attractions, both from an educationally and entertainment point of view. The awareness of animals and their welfare is something that is well discussed in the literature. However, the welfare of animals with the connection from a marketing perspective, is something that is still relatively unknown. This thesis have investigated the amount of animal welfare that is integrated in the marketing from four different animal parks. The research was conducted through a qualitative content analysis, where the marketing material from the animal organisations were being analysed. The results from this research revealed that the amount of animal welfare differed among the parks. In three of them the focus on welfare were relatively high, whilst in the fourth the welfare were none existed. While the analysis indicated on some similarities among the parks, some differences were also stated. These results can be of interests for further research within the tourism field. For instance research where these results are being compared with the parks business actions, to see how well they matches.

  • 113.
    Emanuelz, Elin
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Nordh, Emma
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Det är lönen som räknas, eller?: En uppföljning av Ludvika kommuns lönesatsning påsocialsekreterare 20162017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    There has been widespread attention to social workers and their working life in recent years.

    This issue is relevant to all parties in the labour market and thus a key subject for the final

    exam for the Bachelor of Science in Human Recourse Management. The following essay

    aims

    to follow up on the wage efforts made by Social workers in Ludvika Municipality in 2016.

    The data was collected through a methodological combination consisting of an Internet-based

    survey of the social workers affected, and nine qualitative interviews. The theoretical starting

    points began with motivational theories such as Maslow´s hierarchy of needs. Herzberg´s two

    factor theory and cognitive expectation theory. The main part of the theory section is the

    theory of ‘arbetslivsförankring’, which is the authors’ translation of job embeddedness,

    created by Holtom, Mitchell and Lee (2006). An explanatory model for this theory was

    formulated and returned in the results analysis to estimate the level of working life anchorage

    in social administration in Ludvika Municipality.

    The results

    show that the wage effort to some extent fulfilled its purpose, as 30 out of 34

    empolyees still working in the social administration in Ludvika Municipality. On the other

    hand, wage efforts brought some negative consequences when social workers expressed

    frustration stating that there is more than pay supplement required to stay on their job.

    The

    conclusion

    is that the pay could be better communicated to further the relationship and create

    confidence between employers and employees, in regards to what makes employs decide to

    stay in their workplace, it was repeatedly found that factors other than pay were the main

    motivators.

  • 114.
    Englund, Hanna
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Lindqvist, Malin
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    "På andra sidan betongväggen" : En fallstudie om engagemang och motivation i arbetslivet2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The interest for commitment and its effect on organizations is the cause of the study. The purpose is that through an increased understanding of the employees experienced grade of commitment and motivation, separate the factors that is the ground for a lower commitment, to provide possibilities for defining the factors that may improve it.

    A highly qualified survey was conducted at a company within the manufacturing industry. All together 12 respondents have been interviewed – the MD, three managers and eight production workers. The three different levels of respondents have been analysed separately with relevant theory and then compared to study similarities and deviations between them. The analysis of the results shows that the commitment on the company is considered low and that the definition of commitment and motivation can have different meaning for the individuals. The lack of commitment derives from several factors – mostly in the experience of the "us" and "them" feeling in the company – and the lack of communication. In the discussion, solutions and problems that each level should consider to increase the commitment is analysed.

    The result of the study is three different action plans addressed to each level, where concrete proposals and solutions are presented and serves as a base for an increased commitment. The foremost conclusion of the study is that the commitment must increase within the company and that the negative approach has to be reduced with the employees, as it has a negative effect on the daily work of the employees. The study also shows that an active participation and a commitment in the work place may lead to a more loyal, efficient and increased welfare of the personnel.

  • 115.
    Engman, Anna
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Luthman, Christin
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Socialsekreterares arbetssituation: En studie för att skapa goda förutsättningar på arbetsplatsen för Socialsekreterare inom barn och familjeenheten i en mindre kommun2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    As a social worker within the child and family unit in the municipal services are the work situations stressful. And the employment turnover is high in the group and affects the organization in a negative way. The purposes of the studies are to work out measures to create better conditions for the social workers in their daily work. Too do this is too find out how the social workers work situation are today and how we can improve the work situation.

    The theories for the studies are based on; the work environment, psychosocial work environment, job satisfaction, leadership and change management.

    The study is based on a case study in order to get a depth by getting their values and interpretations of the work situation; the study is based on qualitative inter-views. The selections are with 17social worker on children and the family unit in a smaller municipality within the corporation organization in Dalarna. The inter-views were conducted in late autumn and winter of 2014 in a room with every so-cial secretary at several occasions.

    Results from the study indicate that the employment situation of social workers today is stressful. Employees have a need to be more involved in the decisions made within the organization and that the decisions are consistent. The employ-ment turnover is quit rate high and there are also others shortcomings for example the education in the introduction for the employer, and it needs to be more im-proved and structured. The head of the unit has a bad influence for the employees and create insecurity and a bad atmosphere in the group. The trust for the head of the unit is low. They should work more with direct communication and overlook the roles in the organization. A change needs to be considered with a focus on leadership, participation and community to create a better working environment for the social workers.

  • 116.
    Erdmenger, Eva
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    “One for all and all for one” – Engaging TourismStakeholders for Collaborative Governance: A Case Study of the Mountain Destination Whistler(Canada)2015Independent thesis Advanced level (degree of Master (Two Years)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This master thesis examines how stakeholders can be engaged to join the emergingconcepts of collaborative governance in tourism destinations. Therefore, fundamentalrequirements, motivational factors and possible obstacles are analyzed. To go beyond thefindings of the in-depth literature research, the Canadian mountain resort Whistler is criticallyexamined. A comparison of official planning documents and three valuable stakeholders’experiences will reveal actual barriers, issues as well as opportunities of the case study. Theresults show that the most crucial and generalizable aspects to engage stakeholders incollaborative governance are trust building between government and stakeholders with the helpof mediators and a lowered hierarchy, education for shared understanding and a step-by-stepguideline which is understandable and precise. Further aspects such as transparentcommunication, monitoring for flexibility and the overall empowerment for stakeholdersatisfaction and commitment are more aspects, which support stakeholder engagement. For thefuture, this research can be used as inspiration, guidance and even benchmarking analysis ofother destination to make a complex and abstract concept more understandable and applycollaborative governance.

  • 117.
    Eresjö, Cassandra
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Hallgren, Frida
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    En god arbetsmiljö genom ett effektivt systematiskt arbetsmiljöarbete2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study is to describe how a systematic work environmental management can be conducted effectively to contribute to a good work environment. Prior research enhances the importance of leadership and the necessity of involving the co-workers in the work environmental management. Research also shows that the hard and technical parts are often prioritized before the psychosocial part. The empirical material was gathered through a mixed method consisting of interviews of a focus group and a survey on a corporation in Sweden.

    The result shows that respondents raise several different parts as important in order to conduct effective systematic work environmental management. The study gave the conclusions that systematic work environmental management can be conducted effectively if there is a thought-through plan and commitment where all parts of the work environment are covered and taken with importance. It has been shown that the psychosocial work environment is more difficult to treat than the physical environment. Leadership is a part that has shown to be of importance on how the work environmental management will succeed and that the economic aspect is regarded as important for an effective systematic work environmental management.

  • 118.
    Ericsson, Robin
    et al.
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Granlöf, Anna
    Dalarna University, School of Technology and Business Studies, Information Systems.
    The effects of Kanban in software development teams: a study of the implementation at Sandvik2011Independent thesis Basic level (degree of Bachelor)Student thesis
    Abstract [en]

    In software development organizations there is sometimes a need for change. In order to meet continuously increasing demands from their customers, Sandvik IT Services- SITS, at Sandvik in Sweden, required improving the way they worked with software development. Due to issues like a lot of work in progress and lot of simultaneous tasks for individuals in the teams that caused stress, it was almost impossible to address the question of working with improvements. In order to enable the improvement process Kanban was introduced in the software development teams. Kanban for software development is a change method created by David J. Anderson. The purpose of this thesis is twofold. One part is to assess what effects Kanban has had on the software development teams. The other part is to make a documentation of the Kanban implementation process at SITS. The documentation has been made on the basis of both company internal resources and observations of the Kanban implementation process. The effects of Kanban have been researched with an interview survey to the teams that have gone through the Kick start of the Kanban process. The result of the thesis is also twofold. One part of the result is an extensive documentation of the implementation process of Kanban at SITS. The other part is an assessment of the effects that Kanban has had at SITS. The major effects have been that the teams are experiencing less stress, more focus on quality and better customer collaboration. It is also evident is that it takes time for some effects to evolve when implementing Kanban

  • 119.
    Eriksson, Johan
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Thorén, Johanna
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Personalomsättning i kunskapsorganisationer: Anställda som utövar självledarskap och hur de kan påverka sitt arbetes motivationspotential2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Background:

    At present, one out of four Swedes aged 25 to 64 have a higher education. Educated employees are one of the characteristics of a knowledge-based organization. Knowledge-based organization are dependent of these employees because these organizations use knowledge as their biggest competitiveness. High turnover is therefore a bigger problem for knowledge-based organization, due to the valuable knowledge disappearing from the organization. Employees in knowledge-based organization often work independently due to their cutting-edge expertise in their competence. In the employees’ work, there are some characteristics that must be fulfilled, to make employees satisfied with their work and not quit. These characteristics are described in a part of Hackman and Oldhams Job Characteristics Model called Motivating Potential Score.

    Purpose:

    The purpose of this study has been to identify self-leadership among employees at a Swedish knowledge-based organization and discuss how the employees might influence their work’s Motivating Potential Score (MPS). We also want to discuss what the employees possible influence on MPS means for the results; high job satisfaction and low turnover in JCM, as well as what this can mean for the knowledge-based organization.

    Frame of reference:

    This study draws from theories which describe self-leadership, knowledge organizations, job satisfaction and turnover using the Job Characteristics Model by Hackman and Oldham.

    Method:

    The study adopts a qualitative methodological approach. Our empirical material has been collected using qualitative interviews.

    Discussion:

    Employees might have an influence on the characteristics in their work’s motivational potential score which is a part of the Job Characteristics Model. The fulfillment of the characteristics in MPS is a precondition for achieving results such as a high level of job satisfaction and a low turnover within JCM, which then could mean that our respondents can influence one of the components necessary for achieving results.

  • 120.
    Eriksson, Karin
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Törnkvist, Kristina
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Hur kan rehabiliteringsarbete förbättras?: En studie av en kommuns rehabiliteringsarbete i syfte att kartlägga interna förbättringsmöjligheter.2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The master thesis is based on a municipality whose sickness absence statistics are among the highest in the country. We have had the opportunity to investigate whether the municipality's managers work according to established policy in rehabilitation cases, as well as the attitude towards this and what they consider missing. We have also studied which factors have a positive impact on the rehabilitation process.

    The theory is based on factors that, according to research, have shown a positive impact on long-term sick leave, such as job adaptation, early return in work and social contact between employers and employee on sick leave. The method has primarily been based on a quantitative approach, we used surveys to collect material. At the same time there are qualitative features when the material is analysed both qualitative and quantitative.

    The results show that managers largely know and work according to the municipality´s policy. The managers also show a positive attitude to offer employees changes that mean a faster return to work, but also realize that there may be limitations in both the work´s nature and the municipality's resources. The conclusion shows that the municipality has several possibilities for change in order to improve their rehabilitation efforts to improve the opportunities for employees to return to work faster. One suggestion is to train their managers in presented factors that have a positive impact on rehabilitation.

  • 121.
    Eriksson, Maria
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Larsson Norlund, Erika
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Hanteringen när medarbetares privata problem inverkar negativt på arbetsplatsen: En studie ur ett ledarskapsperspektiv2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Essay aims was to examine how leaders handle situations where the employee's personal problems have a negative impact on the work of both the employer and other employees. To get an answer to that, we have been inspired by the vignette study based on discussions of fictional cases. We have, through continued study with four individual semi-structured interviews and a focus groups interview where we first introduced the respondent theme with the vignettes. Participants for the study were selected by a judgmental sample where we focused ourselves on leaders, about which organization they belonged to was of minor importance. In the theoretical part introduces the theories of leadership, teamwork, the individual in the group, finances, health, laws organizational culture and regulations and social insurance role. The results are then analyzed against the theories and we can conclude that the respondent theme generally believe that it is important to prioritize communication and relationships. It is significant that the relations established before problems arise because it is considered difficult to form relationships in conflicted situations. Time is important when handling problems of the cause to the limit of what is acceptable is moved with the passage of time. Depending on the problem varied degree of tolerance level of managers and other employees in our survey. The results showed that the limit for private life's influence on the world of work is when the work will be mismanaged and when customers and other employees are affected. From a gender perspective, respondents felt that the missing matter whether the manager was a man or woman when it came to dealing with the problems that arose, it was considered to be private.

  • 122.
    Eriksson, Sanna
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Sjöö, Marie
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    En studie om utvecklingssamtal ur ett systemperspektiv inom en kommunal verksamhet2014Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
    Abstract [sv]

    Mellanmänskliga relationer i arbetet har med samhällets strukturella förändringar fått en mer

    betydande roll. Utvecklingssamtalet är ett tillfälle för arbetstagare och chef att mötas i dialog

    för att tillsammans utveckla varandra och verksamheten. I och med ökad privatisering i

    samhället har kommunerna fått konkurrens och blivit tvungna att följa samhällsutvecklingen

    som går mot att vara mer helhetsmedveten, vilket innebär att individ och organisation behöver

    samspela och skapa förståelse för hur allt och alla påverkar varandra inom och utanför

    organisationen. Syftet med denna studie var att undersöka hur väl helhetstänket beaktas i den

    studerade kommunens utvecklingssamtal genom att ta reda på hur de anställda inom

    kommunen upplever att individ och organisation samspelar, samt förstår och påverkar

    varandra i utvecklingssamtalet. Metoden som använts för insamling av empirin var intervjuer

    med sex medarbetare och tre chefer inom bildningssektorn. Resultatet visar att den studerade

    enheten inte lyckats hålla fullständigt helhetsfokus i sina utvecklingssamtal. Detta tror vi, kan

    bero på att kommuner är komplexa organisationer som styrs politiskt med skiftande

    verksamhetsmål för de olika enheterna.

  • 123.
    Eriksson, Viktoria
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Den offentliga sektorns komplexa adaptiva system: En kvalitativ studie om medarbetarpolicys i praktiken2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The significance of how Human Resources, HR, and management can cooperatively effect the behavioural pattern of co-workers and the social structure within organizations originated this study. With the perspective of complex adaptive systems as the starting point, the purpose has been to establish the requirements for co-workers to implement the organizations’ vison and policies in practice. In cooperation with the contacts of the studied municipality, I made an in-depth study within a public organization to explain the bureaucracy's effect on the behaviour pattern of the co-workers and how they together create a social strucutre reflecting the organization's vision.

    The purpose with the study is to examine how the complex adaptive systems functions within a bureaucratic organization and its effect on co-workers’ possibilities to implement the vision and policy of the organization. The study was made within a social welfare service in a municipality in Middle Sweden, using a qualitative method and semi structured interviews six respondents have participated, all with different positions in the organization contributing to several perspective of the same phenomena.

    The results of the study points to the public sector’s bureaucratic organization structure conduces’ of the creating different adaptive systems within the organization where co-workers’ behaviour pattern create a social structure which leads to failure of implementing the vision and policy. The study also presents that the adaptive systems within the organization does not affect each other as they do not interact with each other in the organization. The basis of how co-workers’ behaviour pattern establishes within the organization is the demands from the surrounding world, high workload, and of the lack of stability in the organizational and social working environment and not as the previous research have showed; that high ruling would underlie to behavioural pattern within the public sector.

    In conclusion, for co-workers to implement the vision and policy of the organization it requires for HR, management and co-workers all are in the same adaptive systems. To make that possible HR needs to form strategies on how all within the organization will interact with each other in daily work. Management and co-workers also needs great possibilities to communicate with each other regularly to an increasing extent. Concrete proceedings for how this should be done most suitably is presented in the discussion.

  • 124.
    Erkers, Anna
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Karlsson, Anna
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    ’’Samverkan är inte ett vi och ett dom, utan ett vi’’ En studie på kollektivt lärande i arbetsmiljöarbetet efter en gemensam utbildningsinsats2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study is based on a systematic work environment education called Suntarbetsliv, which is a joint education for managers and safety representatives. The starting point for our study is that there is a need for more understanding of an educational initiative and its possibilities. The purpose of this study is to investigate how a manager and safety representative in a public organization works after a common work environment education and on education generated in collective learning.

    In the theory's theory we present the following key points: work environment, education and collective learning.

    The method in the study is based on a qualitative method. We have conducted semistructured interviews with three managers and three security representatives in a municipal in Dalarna, Sweden.

    As a result, a common base for managers and security representatives creates the prerequisite for collective learning on the organization's activities.

    The conclusions taken are based on the results analysis and are that the willingness to learn starts within ourselves, and therefore, organizational goals must be clear and concrete so that

  • 125.
    Essborg, Eva
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Hedback, Frida
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    "Det handlar om att nå ett resultat": En fallstudie om partsrelationer och förhandling under en omstruktureringsprocess2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this paper is to examine the relationships between the parties during a restructuring process. The aim is also to examine the closure process and where laws and agreements entering into it.

    The essay frame of reference addresses the closure processes of Rydell (2015) and Wigblad & Österberg (2009), the Swedish model of laws and agreements Elvander (1995) Iseskog (2014) trust and negotiation Fischer et al. (1992) and Walter & McKersie (1991). With the help of these concepts and models are analysed and interpreted the relationships in a closure process of a production line at SSAB in Borlänge, where 210 employees where given notices in the beginning of 2015. Of them 170 where blue-collar workers.

    The closure process could then be carried out, with the help of a flexicurity agreement (ToF), result of study without any staff lost their jobs.

    The study is based on qualitative research with semi-structured expert interviews with a total of five respondents from SSAB and If Metall. These respondents were key players during the closure process and the negotiation process.

    The interviews have been analysed and thematizing on the basis of the frame of reference. The results of the study show that good relations between the parties provides easier negotiation with good results. Collusion between the parties based on a time growing mutual confidence. That confidence is important for that cooperation to be a reality.

  • 126.
    Farsari, Ioanna
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Τουριστική πολική και διακυβέρνηση για μία βιώσιμη τουριστική ανάπτυξη: Σύγχρονες προσεγγίσεις: Tourism Policy for Sustainable Tourism Development2017In: Τουρισμός, τουριστική ανάπτυξη: συμβολές ελλήνων επιστημόνων / [ed] Λυτρας Π. και Τσάρτας Π., Αθηνα: Ekdoseis Kapon, Athen, 2017, p. 153-179Chapter in book (Other academic)
  • 127.
    Flink, Filip
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Berggren, Vilhelm
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Attrahera och behålla personal i en säsongsbetonad bransch: Employer brand i ett resebolag2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of the study has been to investigate what factors are crucial for attracting and retaining individuals at a travel company. To respond to our purpose, we have used three questions: Why do individuals apply to the company? What causes the individuals to stay? What can the company do to attract and make staff stay longer? To answer the questions and achieve the purpose, we have used a hermeneutic approach where we combine a survey with a qualitative interview. The survey analyzes the factors that employees perceived as most significant when they applied for the company. The interview with the company's HR-employee was used to obtain background information about the company's work with employer brand.

    Data shows that the number of applications has decreased significantly under the last three years. Retaining staff for a longer period has proved to be a major challenge and there are several factors that are contributing to employee turnover. One reason is that staff start comparing salary and working hours with companies in their home countries. The result shows that individuals are attracted to the symbolic attributes which the company advertises such as seeing the world and meeting new people. The result gives indications that the company must become even clearer and talk more about what’s included in the contract. That way, the staff might feel satisfied with their employment.

  • 128.
    Forslund, Linus
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Sellström, Sara
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Rekryteringsenheten, ett ineffektivt- eller ett högpresterande team?2014Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
  • 129. Fredman, P.
    et al.
    Wikström, Daniel
    Dalarna University, School of Technology and Business Studies, Statistics.
    Income elasticity of demand for tourism at Fulufjället National Park2018In: Tourism Economics, ISSN 1354-8166, E-ISSN 2044-0375, Vol. 24, no 1, p. 51-63Article in journal (Refereed)
  • 130.
    Fredman, Peter
    et al.
    Mittuniversitetet.
    Wikström, Daniel
    Dalarna University, School of Technology and Business Studies, Statistics.
    Besök och besökare i Fulufjällets nationalpark sommaren 2014 (med jämförelser åren 2001 och 2003)2015Report (Other academic)
  • 131.
    Fredriksson, Maja
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Sundström, Gustav
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Flexibelt lärande: En kvalitativ studie om flexibelt lärande i arbetslivet2017Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study is based on an assignment from Trafikverket with the intention of improving the competence development within the organization. Basic education for operational services builds currently based on traditional theories of learning. The starting point for our study is that more research is required on how organizations can work to integrate flexible learning in skills development.

    The aim of this study is to describe how a government agency can work to integrate flexible learning in basic education for operational service. The theoretical part presents theories about flexible learning, learning environments, skills development, various education methods such as e-learning and flipped classroom, effects of education, how adults learn and theories about learning styles. The method is based on a qualitative method in the form of a case study. Semi-structured interviews have been conducted with six respondents from the Traffic Management Center in Gävle, including four trainers and two instructors. The result indicates that respondents generally are satisfied with the basic education for operational service, but the design lacks scope for flexible learning. We have identified factors that were considered to promote learning, such as the importance of the group and the internship. The conclusions taken based on analysis of the result are that Trafikverket should review some areas in the development of basic education for operational service and in the implementation of flexible learning. Trafikverket should create conditions for the tacit knowledge to be communicated in virtual learning environments, they should identify strengths and weaknesses with today's IT-based forms of education and consider the results of further development of basic education. Furthermore, Trafikverket should increase the use of simulators as part of achieving flexible learning and finally they should take advantage of the factors that employees appreciate in the education and implement them in IT-based education to achieve effective e-learning.

  • 132.
    Fredriksson, Sandra
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Särnö, Annika
    Framgångsfaktorer för kvinnors karriärklättring till ledande positioner: En studie av nio kvinnliga ledare och deras väg till toppen2014Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
  • 133.
    Frisk, Liselotte
    et al.
    Dalarna University, School of Humanities and Media Studies, Religious Studies.
    Axelson, Tomas
    Dalarna University, School of Humanities and Media Studies, Religious Studies.
    Hylén, Torsten
    Dalarna University, School of Humanities and Media Studies, Religious Studies.
    Stier, Jonas
    Dalarna University, School of Humanities and Media Studies.
    Att lägga rälsen medan man kör: En utvärdering av kunskapshusens arbete i fyra pilotkommuner - Örebro, Göteborg, Borlänge och Stockholm2017Report (Other academic)
  • 134.
    Félix Baker, Caitlin
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    The Relationship between 4-Wheel Drive Tourism and Heritage Preservation in Remote Areas: A Case Study of Al Jabal Al Akhdar in the Sultanate of Oman2014Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this research is to examine the role, and understand the effects of, 4-Wheel-

    Drive (4WD) tourism in the preservation of heritage in remote areas of the Al Jabal Al

    Akhdar Mountain in the Sultanate of Oman, and how the communities of this remote region

    can be helped to preserve their heritage. This region can only be reached using 4WD

    vehicles, and visitors either drive themselves or join tours to become acquainted with the

    area, its abandoned mud-brick villages, its oasis farming on terraces using the ancient falaj

    irrigation system, and in particular the traditional rose water distillation process. In examining

    how communities in Al Jabal Al Akhdar can best be helped to develop new sources of

    income in order to encourage young local people to stay in the villages while at the same time

    preserving their traditions, different perspectives were sought, although a local perspective

    was the focus. For this, fieldwork was undertaken consisting of participation in guided tours

    and personal meetings held with a number of local inhabitants. Some background information

    was provided by the Omani Ministry of Tourism, but so far very little research has been done

    into heritage preservation in the region, the focus so far being on developing four and five

    star hotels to attract visitors, with little or no consultation with locals. Through the

    observations and interactions that took place, it was found that these tourist developments do

    not increase income for those who live on the mountain; rather, they take away from the

    area’s sources of income. The conclusion reached was that locals desire to be involved in

    promoting and preserving their heritage through the development of initiatives such as

    guidebooks and using local guides in order to communicate correctly. All of this could be

    developed by establishing socio-cultural initiatives that allow locals to create their own ideas

    on how to generate income through community-based tourism. Local communities must be

    actively involved in tourism projects from the initial planning stages, and eventually share the

    benefits of the projects in their areas. Hopefully this can come to fruition before the

    mountain’s traditions are lost.

  • 135.
    Gao, Yongliang
    et al.
    Dalarna University, School of Technology and Business Studies, Human Geography.
    XXX, Xuri
    Dalarna University, School of Technology and Business Studies, Human Geography.
    Profiling visitors to Dalarna Museum: What are the motivational factors that influence visitors' frequency of visits2013Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Prior studies on museum visitors are extensively centred on national museums, the studies on regional museums are scarce. To fill in the academic gap, a research is proposed concerning the visitors of Dalarna Museum, a regional museum in Sweden. With an aim to profile visitors’ demographic characteristics and investigate the motivational factors that influence visitors’ frequency of visits, a face-to-face questionnaire survey was implemented at Dalarna Museum. To get visitors’ demographic characteristics, a few closed and open questions are devised to profile visitors’ gender, age, occupation, income, education, number of children and residence place. To investigate the motivational factors that influence visitors’ frequency of visits, a seven-point Likert questionnaire is employed with 17 motivational factors included. During a 12-day data collection, 372 visitors were invited to participate in the questionnaire survey, whereof 357 had filled in the questionnaire, generating a response rate that is as high as 96 percent. After data cleansing, there are 355 completed and valid responses in total. According to the results, some of visitors’ demographic characteristics are similar including gender, age, occupation, income, and number of children. However, the characteristics regarding visitors’ residence places and educational attainments are different comparing the frequent visitors to occasional visitors. Through running a multiple regression analysis, 13 out of the 17 motivational factors are detected having significant influences on visitors’ frequency of visits to Dalarna Museum, of which the most influential one is visitors’ day-outs with their friends and relatives.

  • 136.
    Grenholm, Anton
    et al.
    Dalarna University, School of Education, Health and Social Studies, Medical Science.
    Grenholm, Simon
    Helhetssyn2015In: Att slakta en guldkalv: Visioner för ett hållbart samhälle / [ed] Avner E, Granath G, Hasselgren B, Herlin B, Lundqvist E, Stockholm: Carlsson Bokförlag, 2015, 1, p. 15-26Chapter in book (Other (popular science, discussion, etc.))
  • 137.
    Gröndahl, Jan
    Dalarna University, School of Humanities and Media Studies, History.
    Curbing Women’s Suffrage: Expectations, Apprehensions and Strategies2003In: Building a Human Rights Culture: South African and Swedish Perspectives / [ed] Karin Sporre & H Russel Botman, Falun: Högskolan Dalarna, 2003, p. 77-101Chapter in book (Other academic)
  • 138.
    Grönoset, Petra
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Hampgård, Emma
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    ”Hör jag inget så förväntar jag mig att allt är som det ska”: en studie om distansledarskapets utmaningar gällande att säkerställa den psykosociala arbetsmiljön: En kvalitativ studie hos Trafikverket2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study was to deepen the understanding of the challenges of distance leadership in preventing and managing psychosocial illness at the Swedish Transport Administration. In order to achieve the purpose, a qualitative choice of method with semistructured interviews has been used as a data collection method where interviews have been conducted with both managers and employees. The study contributes to highlighting important factors that can be crucial for managers in order to detect and manage psychosocial illness. The result shows that relationships, communication and a high frequency of interaction are crucial for the manager's preventive work regarding the psychosocial work environment. The result also shows that physical presence is not necessary for whether the manager is perceived as present, instead, it becomes important that the managers are psychosocially present in their interactions.

  • 139.
    Gummesson, Karl
    Dalarna University, School of Technology and Business Studies, Occupational science.
    Effective measures to decrease air contaminants through risk and control visualization: a study of the effective use of QR codes to facilitate safety training2016In: Safety Science, ISSN 0925-7535, E-ISSN 1879-1042, Vol. 82, p. 120-128Article in journal (Refereed)
    Abstract [en]

    Woodworking industries still consists of wood dust problems. Young workers are especially vulnerable to safety risks. To reduce risks, it is important to change attitudes and increase knowledge about safety. Safety training have shown to establish positive attitudes towards safety among employees. The aim of current study is to analyze the effect of QR codes that link to Picture Mix EXposure (PIMEX) videos by analyzing attitudes to this safety training method and safety in student responses. Safety training videos were used in upper secondary school handicraft programs to demonstrate wood dust risks and methods to decrease exposure to wood dust. A preliminary study was conducted to investigate improvement of safety training in two schools in preparation for the main study that investigated a safety training method in three schools. In the preliminary study the PIMEX method was first used in which students were filmed while wood dust exposure was measured and subsequently displayed on a computer screen in real time. Before and after the filming, teachers, students, and researchers together analyzed wood dust risks and effective measures to reduce exposure to them. For the main study, QR codes linked to PIMEX videos were attached at wood processing machines. Subsequent interviews showed that this safety training method enables students in an early stage of their life to learn about risks and safety measures to control wood dust exposure. The new combination of methods can create awareness, change attitudes and motivation among students to work more frequently to reduce wood dust. 

  • 140.
    Gummesson, Karl
    et al.
    Dalarna University, School of Technology and Business Studies, Occupational science.
    Andersson, Ing-Marie
    Dalarna University, School of Technology and Business Studies, Occupational science.
    Rosén, Gunnar
    Dalarna University, School of Technology and Business Studies, Occupational science.
    Short-term variation in occupational exposure to air contaminants2015In: Journal of Occupational and Environmental Hygiene, ISSN 1545-9624, E-ISSN 1545-9632, Vol. 12, no 5, p. 294-301Article in journal (Refereed)
    Abstract [en]

    Many industrial workers are exposed to air contaminants. A significant proportion of this exposure is found to occur as short peaks, a fact that has received limited attention in the literature. The present study focuses on short-term variation in air contaminant exposure measured at the level of seconds, linking exposure peaks to typical work situations in selected Swedish industries. The video exposure monitoring method was used to characterize this variation. Ten different videos were analyzed, from recordings varying in length between 15 and 34 minutes. Cumulative exposure for sampling intervals ranked from high to low, relative to the total exposure was calculated as a function of time. Measures of exposure variation included geometric standard deviation and maximum exposure divided by arithmetic mean. The results show that the characteristics of the variation differ between industrial situations. Samples from the stone, wood, and pharmaceutical industries generated the highest variation, implying that exposure peaks of short duration explain a large proportion of the total exposure. It can be concluded that video monitoring of exposure, combined with calculation of exposure variation as percentage of time accounting for given percentages of exposure, can help to reduce exposure to air contaminants in industrial situations by introducing more targeted control measures.

  • 141.
    Gummesson, Karl
    et al.
    Dalarna University, School of Technology and Business Studies, Occupational science.
    Rydell, Alexis
    Dalarna University, School of Technology and Business Studies, Occupational science.
    Safety training to reduce wood dust: a work method2015In: Proceedings of USE2015, 2015, p. 285-292Conference paper (Refereed)
    Abstract [en]

    Air contaminants remain a problem in SMEs (Karlsson et al., 2006). Research has shown that short-term exposure to air contaminants can cause health risks, and short-term exposure has received low attention compared to long-term measured mean values of different air contaminants. Yet peak exposures often explain a large part of the mean exposure. The aim of this paper is to develop a work method that can be used to control wood dust and improve the work environment of SMEs. The work method was developed by earlier research in the field of safety training and occupational health, but also through interviews with regional safety representatives in wood industries. The work method illustrates several steps, such as risk and control identification of short term exposure, safety training (creation and implementation), and evaluation of safety training, collaboration in safety training, adaptation and implementation of safety training. The work method can be used by safety representatives to control wood dust primarily through safety training, but also to create conditions for further studies on risks and safety in SMEs.

  • 142.
    Gustafsson, Amanda
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Lindholm, Emilia
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    "Flexibelt arbete är bra men…": En kvalitativ studie om flexibelt arbete och gränsdragningsstrategier utifrån ett chefsperspektiv2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study is to investigate how managers experience flexible work and how they use work balance strategies to be able to handle the balance between work and private life. The study is based on questions regarding how managers experience flexible work, how high demand-low control and balance affects managers health, how the relationship between work and private life looks like and what work balance strategies that are being used. The study shows that the managers have positive experiences with flexible work but that there are difficulties with how the flexibility should be handled. Furthermore, the results of the study show that the managers would like to have a certain balance between work and private time which they get with set limits. However, some managers lack these limits. The results also show that the managers require support from their managers, employers and work environment and that they appreciate a supporting and open work environment where they are allowed to discuss their work situation and how they handle flexible work.

    A qualitative method was chosen for the study which was done as a semistructured interviews with six managers who were chosen because of their flexible work. The answers from the interviews were analysed and compared with relevant theories and earlier studies in the subject.

  • 143.
    Gustafsson, Johanna
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Norling, Åsa
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    HR-funktionens förändrade roll: En studie om linjechefers uppfattning av HR-funktionen i Falu och Avesta kommun2015Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Traditionally, HR work has not been considered sufficiently effective and value creating because of its main focus on administrative tasks. For HR work to become more strategic the function has to organize in a way that meet the new needs (Boglind et al, 2013). We believe that the success of the HR function depends on their relationships to leaders and line managers. The purpose of this essay is to examine how line managers perceive the changing role of the HR function and what kind of support they expect from them. We also want to investigate whether the perception of the HR function is related to how it’s organized. The survey is based on a multiple case study conducted in Falu and Avesta municipality. A total of thirteen in-depth interviews were conducted where five respondents represented the HR departments and eight respondents represented the line managers. Falun municipality began implementing an HR transformation at the turn of 2013/2014. Avesta municipality has an HR function divided into two teams and hasn’t performed an HR transformation.

    Our empirical data reveals that line managers in both municipalities have a rather vague idea of the HR function and its organization. Despite structural differences between the municipalities line managers in both organizations demand something more. All respondents in Avesta municipality agree to a lack of consensus regarding the duties of the HR function, due to an absence of a distinct strategy. The line managers of Avesta requests a more fundamental and strategic HR management. Empirical data from Falun municipality reveals that line managers and HR respondents disagree on whether there is a consensus regarding the tasks of the HR function. Although several line managers in Falun mentions that the HR function have improved from the transformation, they still prefer close relations to a specific HR person over contacting the HR call center.

    Although the studied HR functions differ in size and structure, we observe many similarities. We therefore conclude that the difficulties described by line managers isn’t related to the structure of the HR function, but instead relates to an imbalance in the immanent duality of the HR work that emerge from a more strategic focus. We believe that the HR function in both municipalities should have a consistent and continuous dialogue with line managers to maximize the exchange of value. In conclusion we suggest that the municipalities should focus on identifying the aspects of HR work that is most valuable and unique to their organization and build their strategies from these.

  • 144.
    Guðmundsdóttir, Sunna
    et al.
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Kammerland, Emeli
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Assessing Staff Turnover: A View from Hotel Workers in Reykjavík: Causes and Impacts2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Staff turnover is an endemic issue in the hospitality industry, worldwide. Voluntary staff

    turnover has been the focus of many studies in the past decades and many researchers have

    constantly intended to connect a number of variables to it. This study deals with a human

    perspective of staff turnover and the aim was to add to the understanding of staff turnover

    within the hospitality industry. This was achieved by conducting in-depth interviews with

    hotel workers in three and four-star hotels in Reykjavík, Iceland. The causes and impacts of

    the turnover was examined with qualitative method. Investigation of the factors influencing

    employees’ intention to leave their current organization and the impact staff turnover causes

    to the remaining staff was carried out. The results revealed that professional advancement is a

    critical predictor for the employees to leave, along with factors such as work content,

    personal reasons, organizational factors and the nature of the tourism industry. Furthermore,

    the impact staff turnover causes on the staff are factors such as social connections, increased

    responsibilities and time and energy consumption.

  • 145.
    Güclü, Arda
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Alexandersson, Oscar
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Världens bästa arbete: Attraktivt arbete enligt generation Z2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Generation Z, is the next working generation that’s about to enter the labor market. What do they expect from today's corporations and business? What do they see as an attractive workplace and what motivates them? What do companies need to do to attract and keep them? These are some interesting questions we wanted to analyze and examine. To answer these questions, we carried out seven semi-structured interviews with students from the Stockholm School of Economics. We wanted to ask students from Generation Z to examine people with many options when it comes to choosing a work.

    In conclusion we could see that our participants want a workplace where the organization worked with social and environmental questions. The company needs to have good morals and values for the participants to be willing to work there. This was seen as a demand from our students from the study. Other things they evaluated was relations with colleagues and bosses. The salary needed to be equal to the effort put into the work. The workers don’t want to be underpaid. The work also need to be meaningful and interesting, where the students feel valuable for the company or that they contribute to the welfare of society or the world as a whole.

  • 146.
    Hagarová, Dominika
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    The relationships between tourism stakeholders within the destination: A case study of the rural destination Zuberec, Slovakia2014Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    In order to increase the development of tourism destination and provide successful marketing and management, destination management organizations are generally accepted as the leaders. Although their role in tourism destinations is significant, the created cooperation is not always successful. Seeing that a lot of different actors are involved in tourism destinations, in order to create a cooperation between them it is first necessary to understand their expectations and relations. Majority of previous researches focus on formal interactions between stakeholders whereas less is written about their connections to interpersonal relations that can have an important role in the cooperation creation.

    For the purpose of better understand the role of relations between stakeholders in a destination, this research investigates approaches of stakeholders from rural destination Zuberec located in Slovakia. It explores why the created cooperation was not effective from the stakeholders point of view as there was a low involvement of local stakeholders. First of all the key stakeholders in the destination were identified and thereafter six in depth interviews were conducted. The research investigated that the destination faces several problems that constrain from cooperation and that the interpersonal relationships between tourism actors also play a significant role. The research also showed that cooperation is desired by several stakeholders and its lack has an influence on the destination's development. Identification of weaknesses and strengths of relationships between stakeholders throughout the research could be a useful tool for the strategy creation in future planning and development of destination.

  • 147.
    Hahnelind, Sofia
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Larsson, Frida
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Anställningsintervjun som urvalsmetod: Hur bedöms arbetssökande?2014Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
  • 148.
    Han, Mengjie
    Dalarna University, School of Technology and Business Studies, Microdata Analysis.
    Heuristic optimization of the p-median problem and population re-distribution2013Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis contributes to the heuristic optimization of the p-median problem and Swedish population redistribution.  

    The p-median model is the most representative model in the location analysis. When facilities are located to a population geographically distributed in Q demand points, the p-median model systematically considers all the demand points such that each demand point will have an effect on the decision of the location. However, a series of questions arise. How do we measure the distances? Does the number of facilities to be located have a strong impact on the result? What scale of the network is suitable? How good is our solution? We have scrutinized a lot of issues like those. The reason why we are interested in those questions is that there are a lot of uncertainties in the solutions. We cannot guarantee our solution is good enough for making decisions. The technique of heuristic optimization is formulated in the thesis.  

    Swedish population redistribution is examined by a spatio-temporal covariance model. A descriptive analysis is not always enough to describe the moving effects from the neighbouring population. A correlation or a covariance analysis is more explicit to show the tendencies. Similarly, the optimization technique of the parameter estimation is required and is executed in the frame of statistical modeling. 

  • 149.
    Han, Mengjie
    et al.
    Dalarna University, School of Technology and Business Studies, Statistics.
    Håkansson, Johan
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Rebreyend, Pascal
    Dalarna University, School of Technology and Business Studies, Computer Engineering.
    How does data quality in a network affect heuristic solutions?2014Report (Other academic)
    Abstract [en]

    To have good data quality with high complexity is often seen to be important. Intuition says that the higher accuracy and complexity the data have the better the analytic solutions becomes if it is possible to handle the increasing computing time. However, for most of the practical computational problems, high complexity data means that computational times become too long or that heuristics used to solve the problem have difficulties to reach good solutions. This is even further stressed when the size of the combinatorial problem increases. Consequently, we often need a simplified data to deal with complex combinatorial problems. In this study we stress the question of how the complexity and accuracy in a network affect the quality of the heuristic solutions for different sizes of the combinatorial problem. We evaluate this question by applying the commonly used

    p-median model, which is used to find optimal locations in a network of p supply points that serve n demand points. To evaluate this, we vary both the accuracy (the number of nodes) of the network and the size of the combinatorial problem (p).

    The investigation is conducted by the means of a case study in a region in Sweden with an asymmetrically distributed population (15,000 weighted demand points), Dalecarlia. To locate 5 to 50 supply points we use the national transport administrations official road network (NVDB). The road network consists of 1.5 million nodes. To find the optimal location we start with 500 candidate nodes in the network and increase the number of candidate nodes in steps up to 67,000 (which is aggregated from the 1.5 million nodes). To find the optimal solution we use a simulated annealing algorithm with adaptive tuning of the temperature. The results show that there is a limited

    improvement in the optimal solutions when the accuracy in the road network increase and the combinatorial problem (low

    p) is simple. When the combinatorial problem is complex (large p) the improvements of increasing the accuracy in the road network are much larger. The results also show that choice of the best accuracy of the network depends on the complexity of the combinatorial (varying p) problem.

  • 150.
    Hannu, Emma
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Stålberg, Denise
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Personlighetsbedömning i samband med rekrytering: En studie om bemanningsbranschens personlighetsbedömning vid en rekrytering2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    It's been long known that employees are of existential importance to an

    organization's survival. Thus, recruitment is one of the most important functions

    within HR to attract the right competence to the organization, as a failed

    recruitment usually leads to wasted time and expensive recruitment processes.

    Something that has come to play a growing role in the selection and evaluation of

    new employees is a candidate's personality. Research shows that personality traits

    play a big role when it comes to future job performance, and ability to make the

    right judgements of people are therefore essential. Theories about the perception of

    personality, competence, competency-based recruitment and selection, assessment

    methods and personality assessment are reviewed and used to analyze the results

    of this study.

    The aim of this qualitative study was to increase understanding of how recruiters

    assess a candidate's personality in a recruitment process within temporary work

    agencies. Temporary work agencies are companies which constantly works with

    recruitment and hiring of personnel, which is why a proactive work with staffing is

    needed to create a competitive advantage in the market. Prior to this case study

    three of the largest swedish temporary work agencies were contacted of whom two

    recruiters on each company participated in semi-structured interviews.

    Personality was generally considered as something important which all recruiters

    added great significance during the whole process, from the design of the

    requirements specification to the final assessment. Both tests, interview and

    references were a part of the personality assessment. The importance of always

    making an overall assessment of the candidate was emphasized and therefore

    difficult to weigh for example formal competences versus personal characteristics.

    The result shows that the temporary work agencies work with personality

    assessment when recruiting are based on structured methods of assessment. Their

    solid and proactive work with recruitment live up to the claim that the staff is an

    organization's most important resource and the importance of understanding the

    meaning of the personality significance of the expression ”right person in the right

    place”.

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