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  • 1.
    Algodin Paulic, Linda
    Dalarna University, School of Education, Health and Social Studies, Social and Political Studies.
    Litteratursamtalets roll i samhällskunskap: Forskning och teorier om litteratursamtal i samhällskunskapsundervisningen2015Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    Syftet med denna litteraturstudie är att utifrån befintlig forskning undersöka hur litteratursamtal som metod kan användas i samhällskunskapsundervisningen i årskurs 7-9. Frågeställningarna som används i litteraturstudien är:

     Vad säger forskning om att använda litteratursamtal som didaktisk metod? Mycket forskning finns inom språkämnesforskningen: vad kan samhällskunskapen lära sig av denna forskning?

     Vilka för-och nackdelar finns det med litteratursamtal enligt forskningen?

    Tillvägagångssättet för att uppfylla syftet och besvara frågeställningarna är en systematisk litteraturstudie eller en så kallad kunskapsöversikt. Översikten visar att litteratursamtalet har övervägande positiva effekter på inlärningen. Men även att det finns en övertro till litteratursamtal som metod. I diskussionen jämförs och analyseras den funna forskningens slutsatser kring litteratursamtalens fördelar och nackdelar på elevernas lärande i en samhällskunskapskontext. Studien visar att det finns ett behov att undersöka litteratursamtalets effekter på undervisningen mer genomgående.

  • 2.
    Avdic, Anders
    et al.
    Örebro universitet, Handelshögskolan vid Örebro universitet.
    Eklund, Anders
    Örebro universitet, Örebro universitetsbibliotek.
    Searching reference databases: what students experience and what teachers believe that students experience2010In: Journal of Librarianship and Information Science, ISSN 0961-0006, E-ISSN 1741-6477, Vol. 42, no 4, p. 224-235Article in journal (Refereed)
    Abstract [en]

    The Internet has made it possible for students to access a vast amount of high quality references when writing papers. Yet research has shown that the use of reference databases is poor and the quality of student papers is consequently often below expectation. The objective of this paper is twofold. First, it aims to describe the problems students experience when they search information using a university reference database. Second it aims to compare the perspective of students on the problems with that of their teachers. As basis for the study we have used the Unified Theory of Acceptance and Use of Technology (UTAUT) model. A web-based survey was carried out. A total of 150 students at Örebro University in Sweden participated in the survey. The results have been analysed by comparison of median values. Results show that students experience problems mostly in the category of efforts expectancy. Differences between the two groups are most significant in the category of effort expectancy and students’ patience in searching. Teachers are more pessimistic about students’ capacity in information searching than the students themselves.

  • 3.
    Bohn, Dorothee
    et al.
    Multidimensional Tourism Institute, University of Lapland.
    de Bernardi, Cecilia
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    The role of workforce and labour in Nordic tourism strategies2018Conference paper (Other academic)
  • 4.
    Cole, Esther
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Sustainable Tourism Pedagogy in Swedish Tourism Master’s Programs: Higher education curriculum approach towards sustainable pedagogy2019Independent thesis Advanced level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The sustainable practice of tourism is heavily dependent on its practitioners. Moreover, the education of these practitioners has been an ongoing debate with the sector. The author of this study have chosen to examine how sustainable is the tourism education and how it is been1 structured by analyzing the curriculums of master’s programs in higher educational institution in Swedish universities. The aim is to identify if the programs curriculums are holding the standard for sustainable tourism education. To accomplish this, a literature framework was established which includes transformational education and critical pedagogy. The content analysis method was applied to collect and analyze syllabuses from programs and courses. Results revealed the role of faculties in the pedagogy approach as syllabuses from programs and course in faculties grounded in economics studies had traits that were identified as unsustainable. The analysis also revealed that there were areas in which these syllabuses incorporated EfS principles. Even though the analysis revealed how the content of these syllabuses aligned with the principles of EfS, it also exposes the areas which traditional approaches are still being practiced. This study lays a foundation for future understanding of this area of research.

  • 5.
    de Bernardi, Cecilia
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Collaboration and social capital in rural areas: Tourism as driving force for resilience2018Conference paper (Other academic)
  • 6.
    de Bernardi, Cecilia
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    New approaches to heritage tourism research: a review of two recent volumes2019In: Journal of Tourism and Cultural Change, ISSN 1476-6825, E-ISSN 1747-7654, Vol. 17, no 2, p. 239-245Article, book review (Other academic)
  • 7.
    de Bernardi, Cecilia
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    The authentic tourism academic, a compromise?2017Conference paper (Other academic)
  • 8.
    de Bernardi, Cecilia
    et al.
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Pashkevich, Albina
    Dalarna University, School of Technology and Business Studies, Human Geography.
    Representations and National Marketing: the Case of Indigenous Peoples in Nordic and Russian DMOs’ webpages2017Conference paper (Other academic)
  • 9.
    Dobers, Peter
    et al.
    Södertörns högskola.
    Stier, Jonas
    Dalarna University, School of Humanities and Media Studies.
    Quadruple Helix Co-creation in SSH: Experiences, considerations, lessons learned in a pan-European study in 12 countries2018In: Book of papers, 2018Conference paper (Refereed)
  • 10.
    Duk, Perla
    et al.
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Drougge, Kristofer
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Managerial Perceptions about Service Innovation in Hotels: Case Study, Sweden2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Nowadays, competition is fierce in the hotel industry. The fast development in technology is followed by a permanent battle to keep adequate level of competitive advantage. Innovation seems to be one of the most suitable solutions in the service sector. This is of interest due to the consistent and apparent interconnection between innovation and successful performance found in earlier research. However, in order to achieve successful market performance, it is necessary to have an effective management strategy of service innovation. This factor and the gap in knowledge found in research about innovation in the hospitality industry is the starting point for this research paper where the purpose is to gain understanding about managerial perception of service innovation and enlighten service innovation influence over market performance. In-depth interviews with hotel managers in Sweden were conducted, about their perception of service innovation first, then its influence over market performance. Results reveal that service innovation offers opportunities for hotels to be competitive, although there is a lack of specific strategies. Service innovation, due to its diverse aspects is perceived as complex, particularly referring to technology. It is important to recognize technology as a factor arising from the outside environment and how it influences service innovation and later market performance. Through the developing of strategy for service innovation hotels can improve market performance and stay competitive. The study contributes to increase knowledge and understanding of different managerial perceptions of service innovation and its influences over market performance in the hotel industry.

  • 11.
    Engman, Anna
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Luthman, Christin
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Socialsekreterares arbetssituation: En studie för att skapa goda förutsättningar på arbetsplatsen för Socialsekreterare inom barn och familjeenheten i en mindre kommun2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    As a social worker within the child and family unit in the municipal services are the work situations stressful. And the employment turnover is high in the group and affects the organization in a negative way. The purposes of the studies are to work out measures to create better conditions for the social workers in their daily work. Too do this is too find out how the social workers work situation are today and how we can improve the work situation.

    The theories for the studies are based on; the work environment, psychosocial work environment, job satisfaction, leadership and change management.

    The study is based on a case study in order to get a depth by getting their values and interpretations of the work situation; the study is based on qualitative inter-views. The selections are with 17social worker on children and the family unit in a smaller municipality within the corporation organization in Dalarna. The inter-views were conducted in late autumn and winter of 2014 in a room with every so-cial secretary at several occasions.

    Results from the study indicate that the employment situation of social workers today is stressful. Employees have a need to be more involved in the decisions made within the organization and that the decisions are consistent. The employ-ment turnover is quit rate high and there are also others shortcomings for example the education in the introduction for the employer, and it needs to be more im-proved and structured. The head of the unit has a bad influence for the employees and create insecurity and a bad atmosphere in the group. The trust for the head of the unit is low. They should work more with direct communication and overlook the roles in the organization. A change needs to be considered with a focus on leadership, participation and community to create a better working environment for the social workers.

  • 12.
    Eriksson, Maria
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Larsson Norlund, Erika
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Hanteringen när medarbetares privata problem inverkar negativt på arbetsplatsen: En studie ur ett ledarskapsperspektiv2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Essay aims was to examine how leaders handle situations where the employee's personal problems have a negative impact on the work of both the employer and other employees. To get an answer to that, we have been inspired by the vignette study based on discussions of fictional cases. We have, through continued study with four individual semi-structured interviews and a focus groups interview where we first introduced the respondent theme with the vignettes. Participants for the study were selected by a judgmental sample where we focused ourselves on leaders, about which organization they belonged to was of minor importance. In the theoretical part introduces the theories of leadership, teamwork, the individual in the group, finances, health, laws organizational culture and regulations and social insurance role. The results are then analyzed against the theories and we can conclude that the respondent theme generally believe that it is important to prioritize communication and relationships. It is significant that the relations established before problems arise because it is considered difficult to form relationships in conflicted situations. Time is important when handling problems of the cause to the limit of what is acceptable is moved with the passage of time. Depending on the problem varied degree of tolerance level of managers and other employees in our survey. The results showed that the limit for private life's influence on the world of work is when the work will be mismanaged and when customers and other employees are affected. From a gender perspective, respondents felt that the missing matter whether the manager was a man or woman when it came to dealing with the problems that arose, it was considered to be private.

  • 13.
    Farsari, Ioanna
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Τουριστική πολική και διακυβέρνηση για μία βιώσιμη τουριστική ανάπτυξη: Σύγχρονες προσεγγίσεις: Tourism Policy for Sustainable Tourism Development2017In: Τουρισμός, τουριστική ανάπτυξη: συμβολές ελλήνων επιστημόνων / [ed] Λυτρας Π. και Τσάρτας Π., Αθηνα: Ekdoseis Kapon, Athen, 2017, p. 153-179Chapter in book (Other academic)
  • 14. Fredman, P.
    et al.
    Wikström, Daniel
    Dalarna University, School of Technology and Business Studies, Statistics.
    Income elasticity of demand for tourism at Fulufjället National Park2018In: Tourism Economics, ISSN 1354-8166, E-ISSN 2044-0375, Vol. 24, no 1, p. 51-63Article in journal (Refereed)
  • 15.
    Gustafsson, Johanna
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Norling, Åsa
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    HR-funktionens förändrade roll: En studie om linjechefers uppfattning av HR-funktionen i Falu och Avesta kommun2015Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Traditionally, HR work has not been considered sufficiently effective and value creating because of its main focus on administrative tasks. For HR work to become more strategic the function has to organize in a way that meet the new needs (Boglind et al, 2013). We believe that the success of the HR function depends on their relationships to leaders and line managers. The purpose of this essay is to examine how line managers perceive the changing role of the HR function and what kind of support they expect from them. We also want to investigate whether the perception of the HR function is related to how it’s organized. The survey is based on a multiple case study conducted in Falu and Avesta municipality. A total of thirteen in-depth interviews were conducted where five respondents represented the HR departments and eight respondents represented the line managers. Falun municipality began implementing an HR transformation at the turn of 2013/2014. Avesta municipality has an HR function divided into two teams and hasn’t performed an HR transformation.

    Our empirical data reveals that line managers in both municipalities have a rather vague idea of the HR function and its organization. Despite structural differences between the municipalities line managers in both organizations demand something more. All respondents in Avesta municipality agree to a lack of consensus regarding the duties of the HR function, due to an absence of a distinct strategy. The line managers of Avesta requests a more fundamental and strategic HR management. Empirical data from Falun municipality reveals that line managers and HR respondents disagree on whether there is a consensus regarding the tasks of the HR function. Although several line managers in Falun mentions that the HR function have improved from the transformation, they still prefer close relations to a specific HR person over contacting the HR call center.

    Although the studied HR functions differ in size and structure, we observe many similarities. We therefore conclude that the difficulties described by line managers isn’t related to the structure of the HR function, but instead relates to an imbalance in the immanent duality of the HR work that emerge from a more strategic focus. We believe that the HR function in both municipalities should have a consistent and continuous dialogue with line managers to maximize the exchange of value. In conclusion we suggest that the municipalities should focus on identifying the aspects of HR work that is most valuable and unique to their organization and build their strategies from these.

  • 16.
    Han, Mengjie
    Dalarna University, School of Technology and Business Studies, Microdata Analysis.
    Heuristic optimization of the p-median problem and population re-distribution2013Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    This thesis contributes to the heuristic optimization of the p-median problem and Swedish population redistribution.  

    The p-median model is the most representative model in the location analysis. When facilities are located to a population geographically distributed in Q demand points, the p-median model systematically considers all the demand points such that each demand point will have an effect on the decision of the location. However, a series of questions arise. How do we measure the distances? Does the number of facilities to be located have a strong impact on the result? What scale of the network is suitable? How good is our solution? We have scrutinized a lot of issues like those. The reason why we are interested in those questions is that there are a lot of uncertainties in the solutions. We cannot guarantee our solution is good enough for making decisions. The technique of heuristic optimization is formulated in the thesis.  

    Swedish population redistribution is examined by a spatio-temporal covariance model. A descriptive analysis is not always enough to describe the moving effects from the neighbouring population. A correlation or a covariance analysis is more explicit to show the tendencies. Similarly, the optimization technique of the parameter estimation is required and is executed in the frame of statistical modeling. 

  • 17.
    Han, Mengjie
    et al.
    Dalarna University, School of Technology and Business Studies, Statistics.
    Håkansson, Johan
    Dalarna University, School of Technology and Business Studies, Information Systems.
    Rebreyend, Pascal
    Dalarna University, School of Technology and Business Studies, Computer Engineering.
    How does data quality in a network affect heuristic solutions?2014Report (Other academic)
    Abstract [en]

    To have good data quality with high complexity is often seen to be important. Intuition says that the higher accuracy and complexity the data have the better the analytic solutions becomes if it is possible to handle the increasing computing time. However, for most of the practical computational problems, high complexity data means that computational times become too long or that heuristics used to solve the problem have difficulties to reach good solutions. This is even further stressed when the size of the combinatorial problem increases. Consequently, we often need a simplified data to deal with complex combinatorial problems. In this study we stress the question of how the complexity and accuracy in a network affect the quality of the heuristic solutions for different sizes of the combinatorial problem. We evaluate this question by applying the commonly used

    p-median model, which is used to find optimal locations in a network of p supply points that serve n demand points. To evaluate this, we vary both the accuracy (the number of nodes) of the network and the size of the combinatorial problem (p).

    The investigation is conducted by the means of a case study in a region in Sweden with an asymmetrically distributed population (15,000 weighted demand points), Dalecarlia. To locate 5 to 50 supply points we use the national transport administrations official road network (NVDB). The road network consists of 1.5 million nodes. To find the optimal location we start with 500 candidate nodes in the network and increase the number of candidate nodes in steps up to 67,000 (which is aggregated from the 1.5 million nodes). To find the optimal solution we use a simulated annealing algorithm with adaptive tuning of the temperature. The results show that there is a limited

    improvement in the optimal solutions when the accuracy in the road network increase and the combinatorial problem (low

    p) is simple. When the combinatorial problem is complex (large p) the improvements of increasing the accuracy in the road network are much larger. The results also show that choice of the best accuracy of the network depends on the complexity of the combinatorial (varying p) problem.

  • 18.
    Hedlund, Camilla
    et al.
    Dalarna University, School of Health and Social Studies, Human Resource Management.
    Sahlander, Helena
    Dalarna University, School of Health and Social Studies, Human Resource Management.
    Etableringslotsens roll i Borlänge2012Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
  • 19.
    Hedlund, Maria
    Prifloat AB.
    Studentenkät 2014: Dagens och morgondagens studenter vid Högskolan Dalarna2015Report (Other (popular science, discussion, etc.))
  • 20.
    Heldt, Tobias
    Dalarna University, School of Technology and Business Studies, Economics.
    Economic impact analysis of a horse event: Landsmót 2016 - The National Icelandic Horse Competition2018In: Human-horse relationships in work and play: Interspecies encounters in business, tourism and beyond, 2018Conference paper (Refereed)
    Abstract [en]

    Understanding the demand and the economic impact for an event is crucial knowledge not only for the event managers and host organization but also for public planners of the region where the event takes place.

    The present study measures the direct economic spending of visitors to the event Landsmot Hestamanna, The National Icelandic horse competition, which hosted in Hólar in mid June2016. The study is based on data from 404 respondents answering an on-site survey within the event arena. The key variables for the LM economic impact analysis consist of total number of visitors divided by visitor type and the average spending of the different types.

    Following the recommended approach by Sun et al. (2010) segmenting visitors by loding type the preliminary findings indicate a total for the Economic impact of Landsmót 2016 to 159,7 MISK. However, there are uncertainties regarding total number of visitors to the event as well as the division of visitors in lodging type. Moreover, the study finds that international tourists spend on average approximately 30 percentages more compared to national visitors.

  • 21.
    Heldt, Tobias
    et al.
    Dalarna University, School of Technology and Business Studies, Economics.
    Klerby, Anna
    Dalarna University, School of Technology and Business Studies, Economics.
    Peace, love and well-being: Volunteering at the Peace & Love festival in Borlänge, Sweden2014In: Event Volunteering: International Perspectives on the Volunteering Experience at Events / [ed] Smith, K. A., Lockstone-Binney, L., Holmes, K. and Baum, T., Routledge, 2014Chapter in book (Refereed)
    Abstract [en]

    Based on research on how volunteering contributes to people’s subjective well‐being, this study uses the case of the Peace & Love festival in Borlänge, Sweden, the largest music and societal cohesion city festival in Sweden, to suggest an individual, organizational, and societal cost-benefit model, including intangible values such as subjective well-being and social capital. Previous studies on the festival’s audience correlated an individual’s subjective well‐being and their voluntary engagements. Does this relationship hold for the volunteers?

     

    The festival calls for about 6,000 volunteers. Their contribution, in traditional economic terms, is about SEK 18 million (€2.1 million), corresponding to about 20 percent of the festival’s net turnover. Volunteers seem to be necessary to make ends meet financially. Volunteer motives, ranging from rational choice to pure altruism, are addressed. For a teenager, the weekly pass is quite expensive: as a result, some people only volunteer to get festival access. Such participants usually require more supervision than altruistic volunteers. However, the societal return may be large for this group considering the amount of young, first-time volunteers introduced to civil engagement. The festival volunteers report an average subjective well-being of 8.2 compared to the festival visitors averaging 7.6 on a scale 0–10, where 10 is the maximum, implying positive effects on the intangible values.

  • 22.
    Heldt, Tobias
    et al.
    Dalarna University, School of Technology and Business Studies, Economics.
    Macuchova, Zuzana
    Dalarna University, School of Technology and Business Studies, Microdata Analysis.
    Alnyme, Omar
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    National and regional economic effects of the horse industry in Sweden Estimations from a BI-model for 2016: Estimations from a BI-model for 20162018In: Human-horse relationships in work and play: Interspecies encounters inbusiness, tourism and beyond, 2018Conference paper (Refereed)
    Abstract [en]

    This paper presents the first results from a newly developed BI (business intelligence) model for the Swedish horse industry. Compared to previous studies of the impact from the horse industry we are able to present both figures for the national level as well as a decomposition to regional levels.

    The size of the horse industry in Sweden for 2016, is measured departing from the expenditure approach, i.e. summing the final use of horse related goods and services. One implication of the approach is that results are comparable with overall GDP figures for a country and with other subsectors of an economy, e.g. the tourism industry or the car producing industry. The model has two main inputs. Firstly, estimates of the geographical position of all Sweden’s 355.500 horses of different type and use, based on JBVs statistics and postal codes from horse associations. Secondly, estimates of the horse owner’s consumption pattern related to their leisure or professional use. Other horse related activities like riding schools, education, race tracks, betting etc. is treated separately, measured and added to the overall calculation.

    The preliminary results indicate that the horse industry in Sweden amounts to somewhere in the interval of 26-32 Billion SEK corresponding to approximately 0,5-0,6 percentage of Swedish GDP. Looking at regional variations, the region of Skåne has most horses and consistently also the region with largest share of the horse industry.

  • 23.
    Heldt, Tobias
    et al.
    Dalarna University, School of Technology and Business Studies, Economics.
    Robertson, Kerstin
    VTI.
    Wikberg, Åsa
    VTI.
    Hållbara turistresor: En fallstudie av destinationerna Kiruna, Åre, Sälen och Vimmerby2017Report (Other academic)
    Abstract [en]

    In conjunction with development of destinations and transport systems, tourist demands andrequirements are essential in determining measures and changes that may lead to more sustainabletravel. Different options for travel to and from destinations are of great importance, but also thegeographical accessibility to various visit points within destinations. Good accessibility within adestination without a private car may also influence the modal choice for the trip to and from thedestination.This study analysed the requirements of different categories of tourists for transport, their travelpatterns and their preferences regarding travel to, from and within four Swedish destinations: Kiruna,Åre, Sälen and Vimmerby. The aim was to develop knowledge about factors that may affect thesustainability of tourist travel. The empirical material for the analysis was collected throughquestionnaires distributed to visitors on-site in the destinations.The results show that tourism differs and has different economic potential for different destinations.Both travel patterns (such as mode choice) and economic power (measured as guest nightconsumption) are highly variable between different categories of tourists, destinations and seasons.A key conclusion from the study is that tourists want access to many different visit points withindestinations. The physical structure of destinations, i.e. the location of accommodation and visitpoints, has great significance for the accessibility and need for travel within destinations. The physicalstructure of the destination and the availability of alternative modes of transport are therefore bothimportant for increasing the sustainability of tourist travel. This means that knowledge about thegeographical accessibility for tourists is important for planning and development of sustainabledestinations and tourist travel, as is knowledge about tourists’ behaviour and preferences.

  • 24.
    Hellman, Jasmine
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Lundgren, Jennifer
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Lojalitetsprogram inom klädbranschen: En kvantitativ studie om lojalitetsprogram inom klädbranschen ur konsumenternas perspektiv2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Today there is high competition in retail industry, there are many companies on the market competing for the same customers. For companies, it’s about keeping their customers and build strong relationships with them. One way to work with relationship marketing is to use loyalty programs where loyal customers are identified and rewarded. Many companies are using loyalty programs and it is especially common amongst apparel retailing. A common problem is that many loyalty programs are similar and therefore reduces their effectiveness in creating loyal customers. This study focus on what consumers appreciate in a loyalty program in the apparel retailing and how loyalty programs affect consumers.

    The purpose with this study is to identify which benefits in a loyalty program in apparel retailing that consumers’ value and to see if loyalty programs has a positive impact on consumers.

    The theories in this study is about the term customer loyalty, the relationship between attitude and behavior, benefits in loyalty programs, the buying decision process and word-of-mouth.

    The study was accomplished through a quantitative method by using web-based surveys. The survey was distributed to selected programs at Dalarna University, and 123 students participated in the survey.

    Conclusions that can be drawn from the study are that the consumers in this study primarily appreciate the economic benefits such as discounts, promotions, bonuses and gifts. Loyalty programs inspire the consumers to purchases, affect their evaluation of the alternative companies where they can make their purchase, and affect their post-purchase behavior. Most consumers are willing to spread positive word-of-mouth by recommending loyalty programs to others.

  • 25.
    Hofverberg, David
    Prifloat AB.
    Studentenkät 2016: Högskolan Dalarna2016Report (Other (popular science, discussion, etc.))
  • 26.
    Hofverberg, David
    Prifloat Consulting AB.
    Studentenkät 2018: Högskolan Dalarna2018Other (Other (popular science, discussion, etc.))
  • 27.
    Hofverberg, David
    et al.
    Prifloat AB.
    Hedlund, Maria
    Prifloat AB.
    Samuelsson, Thomas
    Prifloat AB.
    Studentenkät 2012: Dagens och morgondagens studenter vid Högskolan Dalarna. En undersökning med fokus på skillnader mellan studenter som studerar vid campus och de som studerar nätbaserat2013Report (Other (popular science, discussion, etc.))
  • 28.
    Hussein Martinez, Juan
    et al.
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Kolobov, Kirill
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    The effects of managing multinational based staff: The case study of the ski resort Romme Alpin, Sweden Degree2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Managers operating within the multinational environments face the challenge of dealing with a group formed by local and international employees with different backgrounds and experiences. The success of the management relies within the managerial skills of the group leader. In the case of Sweden, the political and economic stability of the country in addition to opened borders with its policies and regulations, created the multinationalism within the local population. Consequently it has affected the local labor market. This paper aims to investigate from the managerial point of view the positive and negative aspects of managing multinational based staff for the service delivery based on the ski resort Romme Alpin, Dalarna, Sweden. It was previously researched the importance of recruiting, maintaining and improving the working labor, as well as importance of human resource performance in service delivery affecting competitive advantage of the organization. Therefore, authors are focused to contribute the knowledge in creation and management of the multinational based staff. SERVQUAL model and its five dimensions were used to analyze from the managerial point of view the quality of service delivered by the multinational employees. Thus the INSQPLUS model were used as a tool to present the service delivery gap and analyze the internal characteristics of multinational teams and their effects for the service delivery. The qualitative method throughout in-depth semi-structured interviews was used in this research, in order to investigate manager’s perceptions about the effects of multinational environments for the quality of service delivery. From the conducted interviews it was observed that personal characteristics of the international employees differ from the domestic workers. Apart the economic benefits that are entailed from immigration of the labor force, service mindedness within the international employees was marked throughout the research. However, some challenges and obstacles might be seen within the employment of multinational based staff, which can influence the manager's decision and reject the international worker. Therefore the adequate management of the employees is essential for the service delivery and is researched throughout this paper involving multinational environment.

  • 29.
    Idrén, Anna-Karin
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Mååg, Anna Mååg
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Flexibilitetens frammarsch, en studie om den intermittenta anställningen2015Independent thesis Basic level (degree of Bachelor), 20 credits / 30 HE creditsStudent thesis
    Abstract [en]

    Flexible working conditions is used extensively in organizations today as a way to

    create flexibility for the employer. Recently we’ve been reading in the newspapers

    that this approach is a growing problem and the EU has warned Sweden twice that

    abuse of these forms of employment must be stopped. The Government has recently

    submitted a proposed rule change to reduce the possibility of stacking one temporary

    contract after another. Borlänge kommun makes themselves more flexible with the

    intermittent employments. This study aims to examine why infrequent employments,

    such as the intermittent employment is used and preferred by Borlänge kommun and

    how it’s perceived by affected employees in the organization. The questions related,

    besides why the intermittent employment is used by the organization and how its

    perceived by those involved, also includes the management of intermittent

    employment and how the organization is handling work contracts. The background

    information on the employment law implications gives the reader an insight into how

    the regulatory framework works surrounding the topic. The theory section highlights

    the main theories about flexibility and its different shapes and perspectives. For the

    study a qualitative approach is used. A case study with semi-structured interviews was

    performed. The respondents were employees involved in the staffing of intermittent

    employees and also members of the staff with an intermittent employment. The

    results show that the employment and contracts is correctly handled by labour law

    regulations. This study shows that Borlänge kommun uses intermittent employments

    extensively, with its 1 320 intermittently employees. If this is abuse, or not, is not

    clear from the result. The authors discuss, however, if that is the case. The

    intermittent employment is used mainly because of the great needs. This is because

    society is changing and the average age is increasing, both by those using the services

    and the employees. All respondents perceive the intermittent employment as most

    flexible for the employees. Respondents working in the staffing department say that

    they are not flexible enough. The intermittent employees’ working today does not

    cover the great need. Borlänge kommun think that the flexibility should benefit them

    more and is currently trying to become more flexible. The employees were generally

    satisfied with their work situation. Some tendencies of insecurity and uncertainty

    could be inferred from the intermittent employees answers. The author’s conclusions

    are that flexibility and the intermittent employment contracts mainly benefit the

    employer and the employees who actively choose this type of work, such as students.

    This kind of employment affects, however, the society and those who need a secure

    lifestyle. The necessary permanent contracts are becoming fewer and replaced by

    precarious and flexible employment conditions.

  • 30.
    Jankauskaitė, Kristė
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Tourism as a support tool for wildlife conservation: Large carnivore watching tourism in Brasov County, Romania2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This research focuses on a sub-sector of wildlife watching tourism which relies on non-captive non-consumptive usage of large carnivores as its main attraction. This form of wildlife watching tourism attracts visitors to experience the encounters with species in their natural habitats. The changing number of large carnivore populations in Europe has been one of the most controversial topics throughout the decades due to its conflicting character with human populations. Romania is a dominating country in Europe holding the biggest large carnivore population. After the implementation of successful management programs, Brasov is now the county which holds the biggest number of large carnivore watching tourism attractions.

    This research aims to provide a better understanding about the opinions of stakeholders on the current opportunities and pitfalls of large carnivore watching tourism in Romania and to discover the potential ways of tourism contribution to large carnivore conservation. For this purpose, six semi-structured in-depth interviews were performed with various stakeholders. The results suggest that currently, Romania is in a slow phase of large carnivore watching tourism development mainly due to the lack of promotion and local recognition of large carnivore value. Even though a shift from consumptive towards non-consumptive tourism can be noted, in the creation of observatories and revolutionary usage of hunting hides for wildlife watching tourism, the need for development programs to improve coexistence, increase financial gains and accelerate the tourism development was identified.

  • 31.
    Jegermalm, Magnus
    Ersta Sköndal högskola, Enheten för forskning om det civila samhället.
    Direct and Indirect Support for Carers: patterns of Support for Informal Caregivers to Elderly People in Sweden2002In: Journal of gerontological social work, ISSN 0163-4372, E-ISSN 1540-4048, Vol. 38, no 4, p. 67-84Article in journal (Refereed)
    Abstract [en]

    This study examines what support services are offered to informal caregivers and whether the support is aimed directly or indirectly at the caters. Data were collected by means of two mail questionnaires in a Swedish county. The first questionnaire was aimed at each municipality in the region. The second questionnaire was sent to a random sample of 284 voluntary organizations in the region. Only the municipalities proved to have relief services, day care centers and two forms of payment for carers. The voluntary organizations' support for carers was focused on support groups and training as well as services for elderly care recipients. The results indicated that the support services for carers were both direct and indirect and that the municipalities and the voluntary organizations largely offer different kinds of support.

  • 32.
    Jegermalm, Magnus
    Ersta Sköndal högskola, Enheten för forskning om det civila samhället.
    Support for Carers of Older People: the Roles of the Public and Voluntary Sectors in Sweden2003In: Social Policy & Administration, ISSN 0144-5596, E-ISSN 1467-9515, Vol. 37, no 7, p. 756-771Article in journal (Refereed)
    Abstract [en]

    This study examines the support services offered to informal caregivers, whether directly or indirectly, in Sweden over the period of a special investment initiative between 1999 and 2001. Data were collected in a Swedish county using two separate mail questionnaires in 1999 and 2001. The first questionnaire was addressed to each municipality in the region. The second questionnaire was sent to a random sample of voluntary organizations in the area. The findings showed that only the municipalities provided direct forms of relief service, day care and financial support. The voluntary organizations’ support for carers focused on support groups and training as well as services for older care users themselves. There was a significant increase between 1999 and 2001 in the number of municipalities providing information material and training for carers and using professional caregiver consultants. On the one hand, the Swedish public social care system appears to be following the international pattern in paying more attention to informal caregivers and investing in support services for them. On the other hand the findings did not show any growth in support provided by the voluntary organizations. Here Swedish welfare is dissimilar to other European countries, where it is increasingly common for voluntary organizations to play an important role as providers of support for carers.

  • 33.
    Jegermalm, Magnus
    et al.
    Ersta Sköndal Högskola, Enheten för forskning om det civila samhället.
    Jeppsson Grassman, Eva
    Linköpings universitet, NISAL - Nationella institutet för forskning om äldre och åldrande.
    Caregiving and volunteering among older people in Sweden - prevalences and profiles2009In: Journal of Aging & Social Policy, ISSN 0895-9420, E-ISSN 1545-0821, Vol. 21, no 4, p. 352-373Article in journal (Refereed)
    Abstract [en]

    This study examines the role of older people in Swedish society by exploring the prevalence of their informal caregiving and volunteering and by analyzing the profiles of these contributors of unpaid work. Data were collected by means of telephone interviews in a Swedish representative survey conducted in 2005. Our analysis reveals three distinct profiles of people involved in unpaid activities. One of these consists of those involved both in informal helpgiving and volunteering, a group that has been labeled “super helpers” or “doers” in earlier research. It is important for social policy planners to recognize these groups of older people and better understand the dynamics of their unpaid work in order to ascertain whether they might need support as providers and to enhance their well-being. There does not seem to be any simple contradiction between the parallel existence of a universal welfare model of the Swedish kind and an extensive civil society in which older people play important roles as active citizens.

  • 34.
    Jegermalm, Magnus
    et al.
    Ersta Sköndal högskola, Enheten för forskning om det civila samhället.
    Jeppsson Grassman, Eva
    Äldres engagemang i civilsamhället: roller och profiler2011In: Tredje åldern: sociala aspekter och medborgarskap / [ed] Kerstin Gynnerstedt & Maria Wolmesjö, Malmö: Gleerups utbildning , 2011, p. 81-96Chapter in book (Other academic)
  • 35.
    Jegermalm, Magnus
    et al.
    Ersta Sköndal högskola, Enheten för forskning om det civila samhället.
    Renblad, Karin
    Henning, Cecilia
    Future Workshop as a Method to Create an Aging-friendly Community2009In: Perspectives on empowerment, social cohesion and democracy: an international anthology / [ed] Cecilia Henning & Karin Renblad, Jönköping: School of Health Sciences, Jönköping University , 2009Chapter in book (Other academic)
  • 36.
    Johansson, Sören
    Dalarna University, School of Languages and Media Studies, Sound and Music Production.
    Unga musikers ”lives” i skilda världar: Fallstudier av unga musikers agerande som medieproducenter under etableringprocesser åren 2007-20112013In: , 2013Conference paper (Other academic)
  • 37.
    Klaassen, Stephanie
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Should I stay, or should I go?: The motivations, experiences and attitudes of Högskolan Dalarna students towards sojourning2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Student travel in Europe has become a major phenomenon in the past 25 years. Annually Dalarna University gives students the opportunity of spending part of their studies at one of the partner universities abroad. Despite the support from the International Office, financial support from the government as well as the fact that international experiences have become an important attribute of young academics and future employment, the university has experienced a low demand of applicants. Thus, Dalarna University has made it their mission to promote so-called sojourning (the time of their studies that students spend at a university abroad) among their students, especially Swedish students. This thesis has the purpose of studying the motives, experiences and attitudes of Swedish students towards sojourning.

    The findings of this research, which were collected through semi-structured interviews with staff of Dalarna University as well as with 14 students, have shown connections between the results and previous literature. For example, the interviews with the sojourners have demonstrated that more than half of the interviewees have decided to participate in the Erasmus programmes in order of receiving a change of environment. Furthermore, a majority of students agree their time abroad has had an effect on their personal development in terms of confidence and independence. Finally, the interviews have given the author an insight on issues that were perceived by the student during the process of planning the sojourn, such as a lack of communication and information before, during and after the time spent abroad.

  • 38.
    Larsson, Josefine
    et al.
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Nygren, Frida
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    The Role of Social Media when Deciding on a Destination: Comparison of tourism students at Dalarna University & Bournemouth University2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Students are an important part of the tourism market; however, they are often neglected in tourism research. Even though social media is commonly used amongst students, its effect on their information search and choice of destination is still unknown. This thesis has researched the role of social media in the decision-making process and its use as a tool to assist the choice of destination. An interview with the Global PR and Social Media manager at VisitSweden will be conducted to provide useful information from a manager’s perspective on social media marketing and the questionnaire questions. The method used was a quantitative method where the questionnaire was sent out to the chosen populations of tourism students at Dalarna University and Bournemouth University. The sample groups consist of the students who answered the questionnaire. The data collected from the two populations was analyzed and compared to identify differences between them and what generalizations could be made. The result from this research displayed that social media is used as a tool to assist in choosing a destination. Social media is not used to the same extent that the literature mentioned, as other sources proved to have a larger role when choosing a destination. The two sample groups share similarities, however differences can be found, limiting the researchers’ ability to generalize for both populations of tourism students.

  • 39.
    Liljemid, Sandra
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Roberg, Michelle
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Processmetoden attraktivt arbete skapar förutsättningar för kollektivt lärande: Organisationer främjar - individen bär ansvaret2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Today's organizations face significant challenges in being competitive with the outside world. Human resources are the organizations most important factor at all survive. For the business to be able to manage and utilize employee skills in the right way, it creates conditions and occasions where relationships can occur. This is something that is discussed in both research and literature as well as how organizations should be structured to encourage work on employees.

    This study is a contribution to be used in organizations to work to develop employees' collective learning about each other to strengthen relationics.

    Process method that has been used to create collective learning among employees is attractive work. Participants have been carrying out the method and observations have been made on how the participants have acted during the process.

    The result shows that to achieve a collective learning requires participants to show the commitment and willingness to learn about each other. Through dialogue creates the conditions to understand each other. That's when the understanding is on another as relations strengthened, and thus created relationic.

  • 40.
    Marmstål Hammar, Lena
    et al.
    Mälardalens högskola.
    Emami, Azita
    College of Nursing, University of Seattle, USA.
    Engström, Gabriella
    Mälardalens högskola, Akademin för hälsa, vård och välfärd.
    Götell, Eva
    Mälardalens högskola, Akademin för hälsa, vård och välfärd.
    Communicating through caregiver singing during morning care situations in dementia care2011In: Scandinavian Journal of Caring Sciences, ISSN 0283-9318, E-ISSN 1471-6712, Vol. 25, no 1, p. 160-168Article in journal (Refereed)
    Abstract [en]

    It is well known that persons with dementia (PWD) have problems expressing and interpreting communication, making interaction with others difficult. Interaction between PWD and their caregivers is crucial, and several strategies have been investigated to facilitate communication during caregiving. Music therapeutic caregiving (MTC) - when caregivers sing for or together with PWD during caregiving activities - has been shown to enhance communication for PWD, evoking more vitality and positive emotions. The aim of this study was to describe how PWD and their caregivers express verbal and nonverbal communication and make eye contact during the care activity 'getting dressed', during morning care situations without and with MTC. Findings revealed that during the situations without MTC, the caregivers led the dressing procedure with verbal instructions and body movements and seldom invited the PWD to communicate or participate in getting dressed. Patterns in responses to caregivers' instructions included both active and compliant responses and reactions that were resistant and aggressive, confused, and disruptive. In contrast to the 'ordinary' morning care situation, during MTC, the caregivers seemed interested in communicating with the PWD and solicited their mutual engagement. Although verbal communication consisted of singing about things other than getting dressed, e.g. dancing, love, sailing, God, the PWD mostly responded to caregivers in a composed manner, by being active, compliant, and relaxed, though some were also resistant or incongruent. The authors conclude that MTC could be a way for PWD and their caregivers to successfully interact and co-operate during caring situations, as it seems to evoke enhanced communication for both partners in this context

  • 41.
    Marmstål Hammar, Lena
    et al.
    Mälardalens högskola.
    Emami, Azita
    College of Nursing, University of Seattle, USA.
    Engström, Gabriella
    Mälardalens högskola, Akademin för hälsa, vård och välfärd.
    Götell, Eva
    Mälardalens högskola, Akademin för hälsa, vård och välfärd.
    Reactions of Persons with Dementia to Caregivers Singing in Morning Care Situations2010In: Open Nursing Journal, ISSN 1874-4346, E-ISSN 1874-4346, no 4, p. 35-41Article in journal (Refereed)
    Abstract [en]

    Music therapeutic caregiving', when caregivers sing for or together with persons with severe dementia during care situations, has been suggested as a way to reduce problematic behaviors in dementia care. The present study implemented this technique as an intervention in dementia care. Six caregivers participated in group interviews about their experiences of morning care situations without and with'Music therapeutic caregiving'. Through a qualitative content analysis two themes emerged.'Being in a different reality' was based on'usual' morning care situations. The caregivers' experienced the persons with dementia as absent-minded; communication and cooperation were difficult. The second theme,'Being present', was based on morning care situations with the intervention. The caregivers described communication as enhanced; the persons with dementia expressed themselves more appropriately, making cooperation possible. The results indicate that'Music therapeutic caregiving' might lead to a more positive experience of the person with dementia and seems to increase receptivity to caregiving.

     

  • 42.
    Marmstål Hammar, Lena
    et al.
    Mälardalens högskola.
    Götell, Eva
    Mälardalens högskola, Akademin för hälsa, vård och välfärd.
    Engström, Gabriella
    Mälardalens högskola, Akademin för hälsa, vård och välfärd.
    Singing while caring for persons with dementia2011In: Arts and Health, ISSN 1753-3015, E-ISSN 1753-3023, Vol. 3, no 1, p. 39-50Article in journal (Refereed)
    Abstract [en]

    Persons with dementia (PWDs) can suffer from major cognitive impairment, but are known to retain an ability to express both negative and positive emotions. Negative expressed emotions and resistance make caregiving problematic. Music Therapeutic Caregiving (MTC) – when caregivers sing for or together with PWDs during care – has been shown to decrease PWDs' negative expressed emotions and resistance, and increase positive expressed emotions. This single case study included two cases, two women with severe dementia, and measures expressed emotions and expressions of resistiveness to care during “usual” morning care situations and morning care situations with MTC. Video observations were conducted resulting in four recordings of usual morning care and four recordings of morning care with MTC. For analysis, the Observed Emotion Rating Scale and Resistiveness to Care Scale were used. Results revealed that in both cases, expressions of resistant behavior and negative emotions decreased, while expressions of positive emotions increased during morning care situations with MTC. The authors conclude that MTC may be an effective method for caregivers to use to facilitate care situations with PWDs, and also a way for PWDs to experience care situations as less unpleasant, and more joyful.

  • 43.
    Mengya, He
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Residents’ Attitudes Towards Film-induced Tourism Development: A study of Hengdian World Studios in Dongyang city, China2014Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study is using Hengdian World Studios as an example to provide first-hand

    material through questionnaire surveys, aiming to fill research gap and deepen the

    knowledge about how the impacts of film-induced tourism perceived by local

    residents in Dongyang City of Eastern China. The specific objectives of this study are

    twofold: Firstly, to investigate the overall perceptions and attitudes of residents

    towards the development of Dongyang City as a film-induced tourism destination.

    Secondly, to determine the socio-demographics factors and the degree of involvement

    in the tourism sectors influencing residents’ perceptions and attitudes towards the

    development of Dongyang City as a tourism destination. The first conclusion to stand

    out is that, generally, residents in Dongyang City show more optimistic view about

    tourism, perceiving its positive impacts more strongly than its negative impacts. The

    second conclusion of this study reveal that residents’ attitudes are significantly

    diverse depending on their socio-demographic characteristics and the degree of

    involvement in the tourism sectors. This study contributes to scholars and tourism

    developers in developing destinations, especially valuable for film-induced tourism

    destinations where tourism is in an initial phase. Since a harmonious community

    cannot be formed in isolation without regard for the local residents’ cooperation and

    participation, tourism managers will be better propose and implement planning

    polices for the sustainability of tourism to minimize adverse effects if residents’

    attitudes and perceptions are taken into account

  • 44.
    Mokkala, Marianne
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Student satisfaction in tourism education: The case of Dalarna University, Borlänge, Sweden2015Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The students' expectations must be met to ensure their overall satisfaction. Because of this student satisfaction has become a measurement tool with which the universities can compete against each other in order to attract potential students and also a higher level of internal and external funding. This thesis deals with students' overall satisfaction in tourism education at Dalarna University in Sweden. It is important to understand what it takes for the universities to be able to produce a motivated workforce for the communities and how satisfied students could help in achieving this goal. Sweden was selected because of the recent introduction of tuition fees, in 2010, which has made it even more crucial to understand the factors affecting students' satisfaction. The method chosen for conducting this study was a questionnaire where the students of Dalarna University were asked to rate different aspects of their overall experience on a Likert scale. The research was conducted via Facebook and email questionnaire. The results show different levels of satisfaction based on the tourism programmes and gender for example. The major finding from this research implicate that the social conditions and surrounding city categories are the most influential when it comes to the overall satisfaction of students at Dalarna University. The results give the university and the city of Borlänge an insight on issues that really matter to the students and how to improve them.

  • 45.
    Mwamburi, Sharon
    Dalarna University, School of Technology and Business Studies, Tourism Studies.
    Causes and Effects of Tourism Seasonality: Case Study: Maasai Mara National Reserve, Kenya2016Independent thesis Basic level (degree of Bachelor), 12 HE creditsStudent thesis
    Abstract [en]

    Tourism has an economic relevance to Kenya’s economy, hence captivating attention from researchers, business sphere and policy makers of the tourism sector. Seasonality is a common phenomenon in the tourism industry. The focal point of this research is on wildlife watching tourism as its main attraction. The research general objective was; to establish seasonality, its effects on the tourism industry and discover potential measures to mitigate it hence bridging the gap between high and low season. This mode of tourism attracts large numbers of tourists who wish to experience Africa’s most diverse, incredible and most spectacular eco-system in Narok County in Kenya. This research examined seasonality and its effects at Maasai Mara National Resrve in Kenya. Seasonality promulgates a number of issues that need exceptional attention and strategies. Seasonality affects the number of tourists to Maasai Mara and therefore threatens the growth of businesses in the region. Being omnipresent, all tourism enterprises in the regions are impacted by seasonality. At certain times of the year, Maasai Mara National Reserve has more tourists than they are able to accommodate, while at other times, there are few tourists to the National Reserve. The research was based on qualitative method where primary data was gathered from the managers whilst secondary data was gathered from legitimate sources i.e. Tourism Board of Kenya, Ministry of Tourism among others. Semi-structured interviews were used in the research; the target group was 5 managers in Maasai Mara. The findings depicted that Maasai Mara National Reserve is very much affected by seasonality since it is located in a remote area, poor road maintenance during the rainy season, seasonal migration of wildlife between the reserve and Serengeti National Park in Tanzania and finally the hotels and camps majorly rely on international tourists who tend to visit in large numbers during the wildlife migration in July and August.

  • 46.
    Nordgren, Eva
    Uppsala universitet, Institutionen för ABM.
    Användarutbildning: pedagogik på högskolebibliotek1998Student thesis
  • 47.
    Nordgren, Eva
    et al.
    Uppsala universitet, Universitetsbiblioteket.
    Thorn, Linda
    Uppsala universitet, Universitetsbiblioteket.
    Att ge nycklar till kunskap: universitetsbibliotekets kurser i informationssökning2010In: Kunskapens nya världar: Uppsala Learning Lab och hur pedagogik och teknik kan mötas / [ed] Jenny Lee, Uppsala: Uppsala Learning Lab, Uppsala universitet , 2010, p. 181-184Chapter in book (Other academic)
  • 48.
    Nordgren, Håkan
    et al.
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    Aslan, Berivan
    Dalarna University, School of Technology and Business Studies, Human Resource Management.
    "Den dag vi slutar bli bättre, slutar vi vara bra": Ledarskapets inverkan på medarbetares motivation till ständiga förbättringar2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Summary

    Purpose - The purpose of the study is to gain a deeper insight into the relationship between the leadership and the factors that contribute to the increased involvement of employees in the process of continual improvement. The study is aimed at a midsize industrial company that has implemented lean production.

    Design / methodology - Data was collected in a Swedish industrial company. A total of 7 interviews were conducted. In our study, we chose to make a qualitative case study.

    Findings - The results we reached are that employees take little part in the improvement process. Previous research shows that employees who are involved in the decisions are also more involved in the work.

    Method Criticism – The result reflect only subjective assessments and the variables studied are based on respondents' perceptions. Future research should include more objective measures.

    Practical implications - The study provides evidence that employee engagement and motivation in the process of improvement can be increased by making them more involved. Research shows that employees who receive information and participate in decisions feel more involved in the work.

    Knowledge Contribution - In the existing literature, it is claimed that leadership is an essential component for increasing employee engagement. Little, however, has been written about how leadership can motivate employees to continuous improvement in an organization who work in lean production.

    Keywords:

  • 49. Nordvall, Anders
    et al.
    Heldt, Tobias
    Dalarna University, School of Technology and Business Studies, Economics.
    Competition and festival failure: Societal costs and benefits related to the rise and fall of Swedish music festivals2017In: 26th Nordic Symposium of Tourism and Hospitality Research, Book of abstract, 2017Conference paper (Refereed)
  • 50.
    Nordvall, Anders
    et al.
    Mid Sweden University.
    Heldt, Tobias
    Dalarna University, School of Technology and Business Studies, Economics.
    Understanding hallmark event failure: A case study of a Swedish music festival2017In: International Journal of Event and Festival Management, ISSN 1785-2954, Vol. 8, no 2, p. 172-185Article in journal (Refereed)
    Abstract [en]

    Purpose

    Hallmark events can be very beneficial for host communities, not least due to their potential in attracting tourists. The Peace & Love music festival was the hallmark event of the Swedish city Borlänge. In 2013, the event organization declared bankruptcy and canceled the forthcoming festival. The purpose of this paper is to identify and discuss the factors that caused the failure of the 2013 Peace & Love festival.

    Design/methodology/approach

    The case of the Peace & Love festival is analyzed using three data sources: interviews with the former members of the event organization; secondary data describing the Swedish festival industry; and festival visitors’ perspectives represented by comments on social media. An organizational ecology perspective frames the analysis.

    Findings

    The results of the study reveal that the failure of the event can be understood by a combination of three components: an organization in a vulnerable position, a strong new competitor entering the Swedish festival market, and uncertain visitors searching for the new place to be.

    Originality/value

    Very few studies have researched event failure, although the subject is a recommended priority within the field of festival studies. This study presents a thorough examination of a hallmark event failure, which contributes to this area of knowledge and provides relevant information for organizations and host cities.

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