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Gelin, M., Gesar, B., Källberg, A.-S., Ehrenberg, A. & Gustavsson, C. (2023). Introducing a triage and Nurse on Call model in primary health care - a focus group study of health care staff's experiences. BMC Health Services Research, 23(1), Article ID 1299.
Open this publication in new window or tab >>Introducing a triage and Nurse on Call model in primary health care - a focus group study of health care staff's experiences
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2023 (English)In: BMC Health Services Research, E-ISSN 1472-6963, Vol. 23, no 1, article id 1299Article in journal (Refereed) Published
Abstract [en]

BACKGROUND: With the increased demand for health care services and with simultaneous staff shortages, new work models are needed in primary health care. In November 2015, a Swedish primary health care centre introduced a work model consisting of a structured patient sorting system with triage and Nurse on Call. The aim of this study was to describe the staff's experiences of introducing the triage and Nurse on Call model at the primary health care centre.

METHODS: Five focus group discussions with staff (n = 39) were conducted 4 years after the introduction of the work model. Groups were divided by profession: medical secretaries, nursing assistants, physicians, primary health care nurses, and registered nurses. The transcribed text from the discussions was analysed using qualitative inductive content analysis.

RESULTS: The analysis generated one overarching theme: The introduction of triage and Nurse on Call addresses changed preconditions in primary health care, but the work culture, organization, and acquisition of new knowledge are lagging behind. The overarching theme had five categories: (1) Changed preconditions in primary health care motivate new work models; (2) The triage and Nurse on Call model improves teamwork and may increase the quality of care; (3) Unclear purpose and vague leadership make introducing the work model difficult; (4) Difficulties to adopt the work model as it challenges professional autonomy; and (5) The triage and Nurse on Call model requires more knowledge and competence from nurses in primary health care.

CONCLUSIONS: This study contributes with knowledge about implications of a new work model in primary health care from the perspective of health care staff. The work model using triage and Nurse on Call in primary health care was perceived by participants to increase availability and optimize the use of resources. However, before introduction of new work models, it is important to identify barriers to and facilitators for successful improvements in the local health care context. Additional education for the health care staff is important if the transition is to be successful. Complementary skills and teamwork, supported by a facilitator seems important to ensure a well-prepared workforce.

Keywords
Accessibility of health services, Focus groups, Nurse on Call, Primary health care, Qualitative content analysis, Triage
National Category
Nursing
Identifiers
urn:nbn:se:du-47319 (URN)10.1186/s12913-023-10300-5 (DOI)001107663300002 ()38001493 (PubMedID)2-s2.0-85177754687 (Scopus ID)
Available from: 2023-11-28 Created: 2023-11-28 Last updated: 2025-10-09Bibliographically approved
Nilsson, J., Staller, J., Gesar, B. & From, I. (2023). The Well-Being of People with Dementia in Sweden and Hungary from the Perspective of Relatives: A Qualitative Interview Study. Health & Social Care in the Community, 2023, Article ID 4754066.
Open this publication in new window or tab >>The Well-Being of People with Dementia in Sweden and Hungary from the Perspective of Relatives: A Qualitative Interview Study
2023 (English)In: Health & Social Care in the Community, ISSN 0966-0410, E-ISSN 1365-2524, Vol. 2023, article id 4754066Article in journal (Refereed) Published
Abstract [en]

Background. Dementia not only has a negative effect on a person's well-being, but it also affects the well-being of their relatives. In this study, we examined how relatives perceive the well-being of people with dementia who live in nursing homes and how nursing staff contribute to the well-being of the residents they care for. Method. A qualitative study with a phenomenographic approach was applied. Ten individual semistructured interviews were conducted, five in Sweden and five in Hungary. In this study, the COREQ checklist for qualitative studies was followed. Results. The perceptions relatives had of what constituted well-being resulted in five categories of factors that could impact negatively or positively on a person's well-being: "Nursing care is adapted to the needs of the person with dementia," "Nursing is carried out by a sustainable care team," "The social needs of the person with dementia are met," "The person with dementia participates in meaningful activities," and "The person with dementia shows signs of feeling well." Conclusion. From relatives'' perspective, well-being can be created for people with dementia if nursing is person-centred and managers allow staff more time to socialize with the person with dementia. Relatives are essential cooperative partners in person-centred dementia care. Relevance to clinical practice. Person-centred care is essential. Relatives, nurses, and managers are important partners in making it possible. Competence in dementia and knowledge of values and ethics are needed to provide autonomy and well-being. Patient or Public contribution. Ten relatives were selected through purposive sampling. In Hungary, the relatives were invited to take part in the study and given information about it by an operational manger. In Sweden, this process was carried out by a dementia nurse. Transcribed content of semistructured interviews was analyzed using a phenomenographic method.

National Category
Nursing
Identifiers
urn:nbn:se:du-46737 (URN)10.1155/2023/4754066 (DOI)001039341800002 ()2-s2.0-85206290923 (Scopus ID)
Available from: 2023-08-18 Created: 2023-08-18 Last updated: 2025-10-09Bibliographically approved
Arén, C., Jaçelli, A., Gesar, B. & From, I. (2022). The work-related stress experienced by registered nurses at municipal aged care facilities during the COVID-19 pandemic: a qualitative interview study.. BMC Nursing, 21(1), Article ID 296.
Open this publication in new window or tab >>The work-related stress experienced by registered nurses at municipal aged care facilities during the COVID-19 pandemic: a qualitative interview study.
2022 (English)In: BMC Nursing, E-ISSN 1472-6955, Vol. 21, no 1, article id 296Article in journal (Refereed) Published
Abstract [en]

BACKGROUND: Stress can originate from many different unsatisfying work situations. Registered nurses working in municipal care have experience of work-related stress in different ways.

AIM: The purpose of this study was to describe the work-related stress experienced by registered nurses caring for older people at municipal aged care facilities.

METHODS: Qualitative semi-structured interviews according to Polit and Beck were carried out in clinical work at six different municipal aged care facilities in Sweden. Twelve registered nurses participated in the study.

RESULTS: The results outlined in one main central theme: Feelings of inadequacy and dissatisfaction contribute to work-related stress and three categories: Difficulty coping with work tasks, Insufficient support, Work-related stress affects private lives. Areas identified were lack of time, staff shortages, high number of patients, lack of communication and teamwork in the working group, showing that inadequacy and dissatisfaction can contribute to work-related stress. This can contribute to work-related stress, and it can be a result of problems in the organizational and social work environment.

CONCLUSION: This study showed the everyday experiences of registered nurses' stress at work. The reasons that registered nurses experience a heavy workload were found to be similar in several municipal care facilities. Future interventions should consider the areas of stress found in this study to reduce the risk of further increasing the work-related stress experienced by registered nurses working in municipal aged care.

Keywords
Experiences, Nursing care, Older people, Registered nurse, Work-related stress
National Category
Nursing
Identifiers
urn:nbn:se:du-43154 (URN)10.1186/s12912-022-01059-x (DOI)000878146200002 ()36324102 (PubMedID)2-s2.0-85141072678 (Scopus ID)
Available from: 2022-11-08 Created: 2022-11-08 Last updated: 2025-10-09Bibliographically approved
Gesar, B. (2019). Fighting in the shadow after a hip fracture. In: FFN Puts the Patients in the Centre of Multidisciplinary Care: . Paper presented at Fragility Fracture Network, 8th FFN Global Congress 2019, 28-28 August, Oxford.
Open this publication in new window or tab >>Fighting in the shadow after a hip fracture
2019 (English)In: FFN Puts the Patients in the Centre of Multidisciplinary Care, 2019Conference paper, Poster (with or without abstract) (Other academic)
Abstract [en]

Introduction Older patients with hip fractures are among the frailest and sickest groups of patients in the hospital. In addition to complex medical problems and comorbidities, they have to overcome the additional physiological challenges posed by the hip-fracture, as the subsequent surgery. The recovery process is complicated, and support of both physical, psychological and psychosocial challenges is highly needed. However, people with hip fracture is not a homogeneous group; although some of them are healthy people. It is essential to integrate the patient´s perspective into the healthcare process, and therefore we performed two studies that together bring forth a longitudinal qualitative study.

Objectives To explore how previously independently living older adults perceive their capacity to regain pre-fracture functions in the acute phase following hip fracture surgery and how they adapted to daily life four months later.

Methods An exploratory inductive qualitative longitudinal design. Individual interviews were conducted two to five days’ post hip surgery and follow-up interviews four months later. Inclusion criteria: 65 years or older, Swedish speaking, independent living at the time of injury, and with no cognitive impairment. Data were analysed using manifest inductive content analysis.

Results One main category describes the informants’ perception of their capacity to regain pre-fracture function in the acute phase: Ending up in a new situation with or without control. From being convinced of regaining recovery at admission, this changed into having no faith in regaining pre-fracture function and independent living. This transition occurred as they adapted to the routines in the acute hospital setting and became passive. At four months, one overarching category describes how the informants adapted to daily life: Hip-fracture, an interruption that has consequences for everyday life. Physical restraints affected the informants psychologically and, as a consequence, the psychological effects influenced their physical recovery. Some informants had given up, and some described they vacillated between to continue fighting for independence or to surrender. Some handled the situation to regain everyday life with self-esteem and power. Generating a strong driving force and determination was seen as a necessary basis for recovery.

Conclusion Findings imply that the ward-culture entails passivity and insecurity in the recovery process. It is essential to retain patients’ inner driving force to maintain pre-fracture functions. Sustaining a hip fracture affects self-image in physical, psychological, and psychosocial aspects. Thus, it is most urgent to prevent or delay disability in pre-frail older people. These studies contribute knowledge as to why previously healthy independently living older adults do or do not recover after hip fracture surgery.

Keywords
Hip fractures, patient-reported outcomes, fundamentals of nursing care, clinical practice
National Category
Health Sciences
Research subject
Research Profiles 2009-2020, Health and Welfare
Identifiers
urn:nbn:se:du-31292 (URN)
Conference
Fragility Fracture Network, 8th FFN Global Congress 2019, 28-28 August, Oxford
Available from: 2019-12-16 Created: 2019-12-16 Last updated: 2025-10-09Bibliographically approved
Gesar, B. (2019). Healthy older patients´ perception of their own capacity to regain pre-fracture function following hip fracture surgery. In: Beyond Healthcare to Health: . Paper presented at International Council of Nurses, ICN Congress Singapore, 27 June to 1 July 2019.
Open this publication in new window or tab >>Healthy older patients´ perception of their own capacity to regain pre-fracture function following hip fracture surgery
2019 (English)In: Beyond Healthcare to Health, 2019Conference paper, Oral presentation only (Other academic)
National Category
Health Sciences
Research subject
Research Profiles 2009-2020, Health and Welfare
Identifiers
urn:nbn:se:du-31294 (URN)
Conference
International Council of Nurses, ICN Congress Singapore, 27 June to 1 July 2019
Available from: 2019-12-16 Created: 2019-12-16 Last updated: 2025-10-09Bibliographically approved
Gesar, B. (2019). Patient-reported outcomes after hip fracture: A register study. In: Beyond Healthcare to Health: . Paper presented at International Council of Nurses (ICN), Singapore, 27-June-1 July 2019, Singapore.
Open this publication in new window or tab >>Patient-reported outcomes after hip fracture: A register study
2019 (English)In: Beyond Healthcare to Health, 2019Conference paper, Poster (with or without abstract) (Other academic)
National Category
Health Sciences
Research subject
Research Profiles 2009-2020, Health and Welfare
Identifiers
urn:nbn:se:du-31295 (URN)
Conference
International Council of Nurses (ICN), Singapore, 27-June-1 July 2019, Singapore
Available from: 2019-12-16 Created: 2019-12-16 Last updated: 2025-10-09Bibliographically approved
Gesar, B. (2019). The Inclusion of the Patient´s Perspective on the Recovery Process After a Hip Fracture: A Register and Questionnaire Study. In: Orthopaedic Nurses Walk the Line Across Borders!: . Paper presented at International Collaboration of Orthopadeic Nursing (ICON) 2019, 23-24 May 2019, Comwell Kolding, Kolding Denmark.
Open this publication in new window or tab >>The Inclusion of the Patient´s Perspective on the Recovery Process After a Hip Fracture: A Register and Questionnaire Study
2019 (English)In: Orthopaedic Nurses Walk the Line Across Borders!, 2019Conference paper, Oral presentation only (Other academic)
Abstract [en]

Introduction:  Patient Reported Outcome Measures explore the view from the individuals´ perspective

Aim: The aim was to identify self-assessed factors that predict how patients recover after hip fracture surgery

Methods: A descriptive quality register-questionnaire study included 188 previous healthy, independent living adults aged 65 years and older stricken by a hip fracture in Sweden.  Data collection consisted of demographic data using the Swedish National Hip Fracture Register and Patient-reported assessment at the acute hospital, 2-5 days after surgery, and follow-up 4 months later. Following questionnaires were used: - EQ-5D, for assess health status - Falls Efficacy Scale, Swedish version (FES(S)), for assess perceived ability to perform common everyday tasks without fear of falling - Postoperative Recovery Profile (PRP), for assess patient-reported postoperative recovery including multidimensional items after surgical treatment.

Results: Based on patient reported assessment scores 21 percent reported themselves as fully or almost fully recovered at 4 months follow-up. In addition, 39 percent reported themselves slightly or not recovered at all. Different age groups experienced different challenges at different phases of the recovery process.

Discussion: Previously healthy adults who sustain a hip fracture are heterogeneous, and this heterogeneity means that their recovery process will likely differ. Using patient reported assessment provide improvement and integrated care. It is important to gain more knowledge from the individuals´ perspective of the difficulties when recover after a hip fracture. 

Implication for practice: Previous healthy, independently living older adults should be able to recover to the previous standard of everyday life after a hip fracture. The recovery process includes the entire continuum of fundamentals of care. The promotion of patient-valued outcomes for shaping clinical practice could be compatible with the outcomes that the patients value highest: to regain previous function capability and to regain independence after a hip fracture.

Keywords
Hip fractures, patient-reported outcomes, fundamentals of nursing care, clinical practice
National Category
Health Sciences
Research subject
Research Profiles 2009-2020, Health and Welfare
Identifiers
urn:nbn:se:du-31293 (URN)
Conference
International Collaboration of Orthopadeic Nursing (ICON) 2019, 23-24 May 2019, Comwell Kolding, Kolding Denmark
Available from: 2019-12-16 Created: 2019-12-16 Last updated: 2025-10-09Bibliographically approved
Gesar, B., Hommel, A., Hedin, H. & Bååth, C. (2017). Older patients´perception of their own capacity to regain pre-fracture function after hip fracture surgery- an explorative qualitative study. International Journal of Orthopaedic and Trauma Nursing (24), 50-58
Open this publication in new window or tab >>Older patients´perception of their own capacity to regain pre-fracture function after hip fracture surgery- an explorative qualitative study
2017 (English)In: International Journal of Orthopaedic and Trauma Nursing, ISSN 1878-1241, E-ISSN 1878-1292, no 24, p. 50-58Article in journal (Refereed) Published
Abstract [en]

Aims and objectives

To explore healthy older patients' perceptions of their own capacity to regain pre-fracture function in the acute phase following hip fracture surgery.

Background

The incidence of hip fractures is expected to increase. In Sweden, of the patients who sustain a hip fracture, 40 per cent are healthy and lived independently pre fracture. However, a hip fracture often results in declined functional outcomes for 40 per cent of these patients.

Design

The study had an explorative inductive qualitative design.

Methods

Semi-structured interviews (n = 30) were conducted two to five days after hip fracture surgery. Data were analysed using manifest inductive content analysis.

Results

As a description of patients' perception of their own capacity to regain pre-fracture function after a hip fracture, one main category emerged: To end up in a new situation with or without control. Patients expressed that they believed in recovery and thought nothing would be altered. However, since they had to adapt to the ward culture at the acute hospital, they became passive and became insecure about their future life situation.

Conclusion

The attitudes of staff at the acute hospital can influence the outcome for hip fracture patients. Patients believe in recovery but do not receive psychological support to regain physical capacity.

Keywords
Acute care; Content analysis; Healthy patients; Hip fracture; Hospital care; Patient-centred care; Patient experiences
National Category
Health Sciences
Identifiers
urn:nbn:se:du-29106 (URN)10.1016/j.ijotn.2016.04.005 (DOI)
Available from: 2018-12-17 Created: 2018-12-17 Last updated: 2025-10-09Bibliographically approved
Organisations
Identifiers
ORCID iD: ORCID iD iconorcid.org/0000-0002-1515-7567

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