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Faktorer som enligt sjuksköterskan påverkar vårdkvalitén: En litteraturöversikt
Dalarna University, School of Education, Health and Social Studies, Caring Science/Nursing.
Dalarna University, School of Education, Health and Social Studies, Caring Science/Nursing.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Factors that affect the quality of care, according to the nurse - a literature review (English)
Abstract [sv]

Bakgrund: Sjuksköterskerollen är en komplex yrkesroll där sjuksköterskan ansvarar för att ge vård av hög och god kvalité. Sjuksköterskan har ett stort ansvar vilket finns beskrivet dels i lagtext och i ICN:s etiska kod. Bristande omvårdnadsarbete har setts förekomma i sjuksköterskeyrket i flera länder. Tidigare forskning efterlyser därför forskning kring varför sjuksköterskor ibland avviker från sitt ansvar. Olika avvikelser som görs inom vården kan leda till en sämre vårdkvalité och en ökning av vårdrelaterade skador.  Syfte: Studiens syfte är att belysa faktorer som enligt sjuksköterskan påverkar vårdkvalitén.  Metod: En litteraturöversikt som baseras på 15 vetenskapliga artiklar varav en med kvalitativ ansats och 14 med kvantitativ ansats. Artiklarna inhämtades från databaserna CINAHL och PubMed.  Resultat: Flera faktorer visades påverka vårdkvalitén enligt sjuksköterskan. Faktorerna som identifierades kunde formas till kategorier vilka var psykologisk arbetsmiljö, arbetstillfredsställelse, resurstillräcklighet och tillgänglighet, förmåners och uppskattningens påverkan, påverkad arbetsprestation och arbetsrelaterad stress. Faktorerna kunde enskilt påverka vårdkvalitén men det visade sig också att en faktor kunde leda till en annan.  Konklusion: Det kan vara svårt att bedriva vård av god kvalité då begreppet vårdkvalité är svårdefinierat. De ansvar som sjuksköterskan har vilket exempelvis beskrivs i Phil Barkers teori kan även vara svårt att upprätthålla då sjuksköterskan påverkas av olika faktorer på arbetsplatsen.

Abstract [en]

Background: The Nurse role is a sophisticated professional role where the nurse is responsible for providing care of high and good quality. The nurse has a great responsibility, which is described partly in the law text and in the ICN code of ethics. Inadequate nursing work has been seen in the nursing profession in several countries. Previous research therefore advertises for research on why nurses sometimes deviate from their responsibilities. Various deviations made within the care system can lead to more mediocre quality of care and an increase in carerelated injuries. Aim: The purpose of the study is to elucidate factors that affect the quality of care, according to the nurse. Method: A literature review based on 15 scientific articles, one with a qualitative approach and 14 with a quantitative approach. The articles were obtained from the CINAHL and PubMed databases. Result: Several factors were shown to influence the quality of care according to the nurse. The factors identified could be formed into categories which were psychological work environment, job satisfaction, resource adequacy and availability, the impact of benefits and estimation, impacted work performance and work-related stress. The factors could individually influence the quality of care, but it was also found that one factor could lead to another. Conclusion: Caring for good quality care can be difficult as the concept of quality care is difficult to define. The responsibility of the nurse, which are described, for example, in Phil Barker's theory, can also be challenging to maintain as various factors influence the nurse in the workplace.

Place, publisher, year, edition, pages
2020.
Keywords [en]
Factor, literature review, nurse, quality of care.
Keywords [sv]
Faktor, litteraturöversikt, sjuksköterska, vårdkvalité
National Category
Nursing
Identifiers
URN: urn:nbn:se:du-33788OAI: oai:DiVA.org:du-33788DiVA, id: diva2:1436865
Available from: 2020-06-08 Created: 2020-06-08 Last updated: 2025-10-09

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