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‘ITA problem’ or opportunity? Online global communication training at a US university to increase undergraduate students’ use of collaborative strategies
Department of Applied Linguistics and ESL, Georgia State University, Atlanta, United States, US.
Department of Applied Linguistics and ESL, Georgia State University, Atlanta, United States, US.
Department of Applied Linguistics and ESL, Georgia State University, Atlanta, United States, US.
Department of English, Stockholm University, Stockholm.ORCID iD: 0000-0003-1058-7637
2024 (English)In: Applied Linguistics, ISSN 0142-6001, E-ISSN 1477-450X, article id amae059Article in journal (Refereed) Epub ahead of print
Abstract [en]

Communication requires cooperative strategies by all interlocutors. Nevertheless, US undergraduate students’ complaints about multilingual international teaching assistants (ITAs) have typically led to training and assessment for ITAs, although the undergraduates may also benefit from training in global communication. The few previous undergraduate-training attempts have generally been too intensive to offer widely and did not investigate data from international undergraduates. The current study reports on a one-hour, completely online training at a US university addressing domestic and international undergraduates’ attitudes, comprehension, and strategies relevant to global communication; it analyzes participant responses to the strategies portion. According to their own ratings, participants in the treatment group (N = 534) were more likely than a control group (N = 528) to intend to use collaborative strategies with an international instructor. Positive correlations between international or multilingual background and willingness to use collaborative strategies were low, suggesting that international students may also benefit from training. Communicative strategies proposed by the students in response to open-ended questions differed for one-on-one vs. in-class communication and suggested ways of improving training to model collaborative behaviors.

Place, publisher, year, edition, pages
2024. article id amae059
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Specific Languages Didactics Educational Sciences
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URN: urn:nbn:se:du-50067DOI: 10.1093/applin/amae059OAI: oai:DiVA.org:du-50067DiVA, id: diva2:1932251
Available from: 2025-01-28 Created: 2025-01-28 Last updated: 2025-10-09Bibliographically approved

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Jeong, Hyeseung

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CiteExportLink to record
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  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • chicago-author-date
  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf