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User participation in co-design - requirements for accessible online collaboration: an exploratory study
School of Electrical Engineering and Computer Science, KTH Royal Institute of Technology, Stockholm; Certec, Department ofDesign Sciences, Lund University’s Faculty of Engineering, Lund.
School of Electrical Engineering and Computer Science, KTH Royal Institute of Technology, Stockholm.
School of Electrical Engineering and Computer Science, KTH Royal Institute of Technology, Stockholm.
Dalarna University, School of Health and Welfare, Medical Science. Center for Clinical Research Dalarna, Uppsala University, Falun; Department of Public Health and Caring Sciences, Uppsala University, Uppsala; .ORCID iD: 0000-0002-8709-4446
2025 (English)In: Behavior and Information Technology, ISSN 0144-929X, E-ISSN 1362-3001Article in journal (Refereed) Published
Abstract [en]

The aim of this study was to describe prerequisites for online collaboration for user participation in co-design of online digital services as perceived by people with impairments and to develop requirements for how online collaboration should be designed to be accessible for all participants. An exploratory study was conducted in parallel to activities in two co-design projects. Researchers, accessibility experts, designers and 31 members of disability organisations participated. All participants had lived experience of impairments. Data was co-analysed by all participants using a qualitative thematic analysis with an inductive approach. Sixty-three requirements for accessible online collaboration were identified pertaining to four themes: digital tools and accessibility; preparation of an online collaboration activity; performing and participating in an online collaboration activity; and documenting and evaluating an online collaboration activity. Conclusion: the co-design process can be strengthened by transition to online collaboration, owing to the possibility of having more frequent interaction, economising the participants' energy and the design process being more transparent. Using accessible online tools, careful planning, and meeting preparation, and establishing a trustful and convivial atmosphere during each activity, are the cornerstones for accessible online collaboration. People with impairment can participate in online collaboration if the activities meet accessibility requirements.

Place, publisher, year, edition, pages
2025.
Keywords [en]
Participatory design, accessibility, E-Health
National Category
Human Computer Interaction
Identifiers
URN: urn:nbn:se:du-50713DOI: 10.1080/0144929X.2025.2511734ISI: 001503476200001Scopus ID: 2-s2.0-105007523045OAI: oai:DiVA.org:du-50713DiVA, id: diva2:1968568
Available from: 2025-06-13 Created: 2025-06-13 Last updated: 2025-10-09

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Gustavsson, Catharina

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CiteExportLink to record
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Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
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  • chicago-note-bibliography
  • Other style
More styles
Language
  • de-DE
  • en-GB
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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